MOTORCYCLE SHIPPERS Reviews 1,019

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Mo picked up my chopper in Washington State, secured it with padded tie downs, taking great care not to scratch the custom paint and chrome. He delivered it to a Las Vegas transfer location. John took... See more

Rated 1 out of 5 stars

Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compens... See more

Company replied

Rated 5 out of 5 stars

I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers. Motorcycle shippers was by far the best. 1. Easy transfer from terminal to terminal. I assisted placing the bike on a... See more

Rated 5 out of 5 stars

Here’s my thoughts on my recent motorcycle delivery from FL to TX. Easy and fast quote. Pickup and drop off were inside provided estimates. Fast and easy. Delivered without any issues. Motorcycle cove... See more

Company replied

Company details

  1. Shipping Company
  2. Car Accessories Store

Written by the company

We understand that shipping your motorcycle can be a stressful event. You’ll be happy to know that we use the largest motorcycle-equipped fleet in the United States, trusted names and your safest option available today. Relax, and let the professionals at Motorcycle Shippers handle the load


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Highly Recommended

Mo picked up my chopper in Washington State, secured it with padded tie downs, taking great care not to scratch the custom paint and chrome. He delivered it to a Las Vegas transfer location. John took over with the same care and delivered my chopper to my home in Tombstone, AZ. No scratches, no dings. It may take a little time in transport, but so worth the professionalism and care from both drivers. Oh yeah! Almost forgot: throughout the whole process, Danny explained things and kept me updated. Thanks Guys!

1 May 2026
Rated 5 out of 5 stars

Great company - Very professional

This company was very professional, and they kept in contact me all the way until my motorcycle arrived on my doorstep. The driver was excellent. He offloaded my bike and was very cordial the whole time. Great company! I will use them again. - Paul H.

10 October 2025
Rated 1 out of 5 stars

over a month and $900 to ship my '81…

over a month and $900 to ship my '81 moto guzzi monza 1500 mi., and they still managed to put a deep gouge into one of the irreplacable side covers.

8 December 2025
MOTORCYCLE SHIPPERS logo

Reply from MOTORCYCLE SHIPPERS

Thank you for reaching out to report an issue with your shipment. It is unfortunate when damage occurs, but that is also why we provide zero-deductible coverage free with every shipment. Please contact us directly for assistance.

Rated 1 out of 5 stars

Estimated delivery date was December…

Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compensation due to the fact that they are very late and have been giving me different dates the last 2 weeks. There is no excuse.

10 November 2025
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Reply from MOTORCYCLE SHIPPERS

Thanks so much for reaching out to us. We work hard at improving everything we do every day of the week. It's feedback that helps us become a better organization.

We do our best to keep our network running on time and to adhere to the estimated dates we provide to our riders for pickup and delivery, but we certainly aren't perfect.

Your bike was delivered safely on 12/19.

Rated 5 out of 5 stars

Excellent service!

Very easy to schedule pick up. Fair price to ship, on time for pick up and delivery. Very nice truck. Very professional and friendly truck driver. Highly recommend.

15 October 2025
Rated 5 out of 5 stars

These folks were perfect

These folks were perfect! They picked up the motorcycle on the first day of the date range, and delivered it on the first day of the delivery date range: 7 days total door-to-door from Ohio to Colorado. We were kept informed of every step of the shipment process. The classic bike was in perfect condition. Great! Thanks!

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Danny R

Danny R. provide excellent customer service. All inquiries were dealt with immediately. I had to change my drop off date twice. Danny was on top of both changes and everything went smoothly.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

50 days to get a golf cart shipped

50 days to get a golf cart shipped from Western New York to Las Vegas Nevada???? I placed my online order to ship my golf cart from Akron, NY to Las Vegas NV with Motorcycleshippers.com on June 15th. On June 16th they email me for the dimensions and VIN#. On June 17th he processes the order and give me the approximate window of pickup which is June 23rd- July 11th. On July 1st they email me again to change the pickup dates to be between 7/11 and 7/13. It wasn’t picked until July 15th. Now the new window for me to receive this golf cart in Las Vegas is another month, the new window as per their tracking website is 7/14- 8/15. Come to find out it, after it was picked up in New York, they ship it to their terminal in Pennsylvania to reload to a different carrier. Their tracking website states it left PA on 7/24, so basically 9 days to get to PA and wait to reload to a full transporter. I could have had one built from the ground up and shipped from Japan faster. Where is the management on these shipments? Does anyone pay attention to lead times of orders? If a customer was waiting a month would that raise a red flag anywhere? How about 45 days? What are the company standards and policies for average time to ship? The tracking system is a joke too. It just says picked up or left. Pizzeria’s have better tracking than this outfit. Imagine if you lived in a city where you had a short summer with only a few months to enjoy motorcycle rides? Then take out 50 days for the shipping from this company. I don’t even think they are the carriers due to the email from them stating, “The carrier notified us over the weekend that the pickup window has been adjusted” So are they just brokers? I finally received my golf cart on 8/4 from Haulbikes.com which just as I thought, was subbed out from Motorcycleshippers.com. These guys were great, and I would use them in the future for sure. But just when you thought it was over it gets better. Keep in mind I got my cart at 3pm on 8/4 then I get an email from Motorcycleshippers.com at 5:30pm on 8/4 saying that my driver plans on delivering my golf cart between 8/5-8/7. First, where’s the communication between Motorcycleshippers.com and all your subcontractors. Secondly, get a better GPS/tracking system. Not once could I see where in the country my cart was besides the PA warehouse so it’s basically a worthless tracking system.

4 August 2025
Unprompted review
MOTORCYCLE SHIPPERS logo

Reply from MOTORCYCLE SHIPPERS

We strive to keep our network running on time and adhere to the estimated dates we provide our riders for pickup and delivery services. We provide estimated time frames for our service and tracking. Your shipment was estimated to be picked up between June 23rd and July 11th, and it was successfully picked up on July 14th. Delivery was estimated between July 14th and August 15th. Actual delivery was August 5th. We apologize for the 3-day delay in the unit's pickup. Delivery was accomplished within the data spread we provided. Time in transit was 15 working days. Unfortunately, the nature of the shipping industry prevents us from guaranteeing service dates. We aren't perfect, but we are constantly striving to improve the systems that support our service for all our riders. We apologize that we were unable to serve you better.

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