FSB has such great resources. Just attended a great webinar on Marketing delivered by Phill Agnew of Nudge - wow! learnt so much in just an hour. Networks make such a difference too!
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Having just started my new business -Pet Lighthouse, an online second opinion vet for pet owners struggling with their pet's health- I have found FSB invaluable. The advice, support and templates have... See more
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I have just spent the most amazing day at the FSB Boot Camp at Keele Hall in Newcastle under Lyme. Every speaker was relevant and the networking was incredibly well organised and made sure that every... See more
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The Surrey area FSB meet-ups are really well run by Tracey C. She's an avid FSB promoter in a pragmatic but motivating way so you really appreciate the benefits of what FSB offers. She brings a great... See more
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Company details
Written by the company
Established 50 years ago to help our members succeed in business, we are a non-profit making and non-party political organisation that’s led by our members, for our members. Members receive an exclusive package of great value business services including advice, financial products and support. The benefits include protection in the case of tax inspection, legal and HR advice, as well as local networking groups and business banking. We don’t only provide fantastic membership benefits - FSB is also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. Our policy and advocacy team in Westminster focuses on UK and English policy issues. Further to this, our expert teams in Glasgow, Cardiff and Belfast work with governments, elected members and decision-makers in Scotland, Wales and Northern Ireland.
Contact info
Sir Frank Whittle Way, FY4 2FE, Blackpool, United Kingdom
- 0808 2020 888
- customerservices@fsb.org.uk
- www.fsb.org.uk
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Review do Anita Johnson
I had the pleasure of working with Anita Johnson and I can't express enough how grateful I am for the invaluable guidance and support I received.
She took the time to understand my business, its goals, and challenges thoroughly. Her insights were spot-on, and her recommendations were tailored to my needs.
I am genuinely grateful for her contributions to my entrepreneurial journey. Thank you.

Reply from Federation of Small Businesses
Really useful, Thank you!
I recently had a call with Martin, this was to introduce the FSB services online and how to use/access them. Martin was so helpful, going through everything and ensuring I understood the sections. It was extremely informative and useful! I hope to use the FSB's many resource's to grow my new small business. Thank you Martin

Reply from Federation of Small Businesses
Top telephone support
Brilliant telephone support, I was quickly given the help that I needed plus some.

Reply from Federation of Small Businesses
FSB Care
I learnt about FSB Care when attending a webinar aimed at making sure members understood all the services and benefits available.
FSB Care was not one I knew about, and having received a breast cancer diagnosis late last year, I contacted the team to see what they could offer.
The outcome a wonderful nurse who rang me after agreed milestones in my treatment, to provide a listening ear and sound advise.
Invaluable.

Reply from Federation of Small Businesses
Welcoming and helpful
I had a 60-minute telephone chat, about how to use the website and benefit from my FSB membership, with Mark Turland today and found it very useful and welcoming. There is a lot of help and advice for small business owners and sole-traders.

Reply from Federation of Small Businesses
Fantastic service as all FSB services…
Fantastic service as all FSB services are. Helpful, thorough and professional.

Reply from Federation of Small Businesses
Success thanks to FSB!
I find it unfathomable that another small business would choose to deliberately not pay our invoice. We tried the polite, friendly reminder approach and nothing.
However, as an FSB Member with access to FSB legal resources, I was able to use a formal template letter to help me. Whilst, there was no further communication from the business owner (and no apology), in less than an hour, the invoice was paid. Thank you FSB!

Reply from Federation of Small Businesses
I am delighted to be a part of FSB…
I am delighted to be a part of FSB (Federation of Small Businesses) as a member. They truly offer everything in one place, providing excellent services and support. From the very start, their friendly development manager has been extremely helpful. The Member Hub is a treasure trove, covering all the crucial aspects that every business needs, such as an amazing Legal Hub, including services for data protection, debt recovery, contracts, and trading. Moreover, they prioritize health and safety matters.
One thing I appreciate is their personalized approach. FSB offers 1-to-1 sessions to assist small and medium-sized enterprises (SMEs) in their specific needs. This level of individual attention is fantastic!
Another highlight is the array of networking opportunities provided by FSB. They organize both in-person and online networking events, which have been beneficial for expanding my business connections.
Furthermore, I am impressed by their commitment to supporting SMEs when dealing with government-related issues. FSB stands alongside SMEs to resolve any challenges that may arise.
Overall, my experience with FSB has been exceptional. They have proven to be an invaluable resource for my business, and I highly recommend them to any entrepreneur in need of comprehensive support and assistance.

Reply from Federation of Small Businesses
Having the backing of the FSB
Just finished a great 1to1 with Tim Aker. The FSB is the best insurance a small business can have.
Matt Ramsden
R&R Audio Visual Ltd

Reply from Federation of Small Businesses
Minutes after I filled in the form on…
Minutes after I filled in the form on the website I received a phone call from FSB. After a brief conversation I decided to join them. Now, almost a week later I have already used the Legal Hub and also had introductory 1 hour call explaining all the benefits of memebership (Thank you Justin). FSB is really well organised. So far I'm very impressed. Thank you.

Reply from Federation of Small Businesses
Just got the information in ChatGPT…
Just got the information in ChatGPT about FSB. I connected online and also attended the meeting that was held at British Library. Personally I felt that It would be like a conference where some person will give advice. But its entirely different, Its a platform where others can interact with Us and vice Versa. Great support from the staff and once again thanks to FSB.

Reply from Federation of Small Businesses
Treasure Trove of Information
There's a huge amount of information on the FSB website, so having a 1-2-1 call with Justin Yates just a week after joining was invaluable (thank you Justin!!)
His structured walkthrough of all the benefits, from legal protection to networking events, and from HR advice to business banking, has certainly helped me understand there really is something for every small business who joins the FSB.
Probably the best money you'll ever spend on your business and will likely save you much more in terms of the benefits it offers and the training you have access to.

Reply from Federation of Small Businesses
Great Service!
Great Service!
I would recommend any business to sign up for FSB. The support and services they are offer is great. There is local people to support and guide you.

Reply from Federation of Small Businesses
Clear-patience-concise walk through…
Clear-patience-concise walk through talk through of the FSB website!
Many thanks!

Reply from Federation of Small Businesses
Really useful to have a phone…
Really useful to have a phone 'walkthrough' of all the services offered by the FSB. More than I expected. Mark was knowledgeable and went at just the right pace and was able to highlight, at my request, what is relevant to me at this moment in time. Thank you!

Reply from Federation of Small Businesses
FSB Network Meetings Online
Just came of another fantastic meeting with the FSB this time at Berkshire. One of the beauties of FSB is not only do you get to attend a load of meetings for your annual membership, you also get a load of helpful services from Health Care, Insurance, and other similar benefits, you also get a voice on behalf of Small Businesses in Government.

Reply from Federation of Small Businesses
Benefits of FSB Membership
FSB offer bespoke, hands-on advice for all areas of business. Great resources and informative webinars in so many areas enable me to level-up my business. Thank you FSB!

Reply from Federation of Small Businesses
Great!
Networking wise, such a fantastic group, often see new faces - new members as well as visitors. I've not been able to make it to any for a couple of months due to ill health, but first time back and it was like i never left!
I've not had to utilise the services as yet, but I think this may be changing so I'm grateful that I have this available.

Reply from Federation of Small Businesses
What a delight
What a delight
Well done to Darren and Natlie for hosting a really insightful, enjoyable and engaging network. Well worth the time to attend

Reply from Federation of Small Businesses

Reply from Federation of Small Businesses
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