f you are a business owner looking for a 1-800 service, look no further than FreedomVoice. I just finished setting up my line with Rachel Libre and I am blown away. She was incredibly knowledgeable an... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Our service expired due to a lack of staff and resource to manage the account. We reached out to try and restore the services. Rachel helped us keep the same number, which is very helpful as we are no... See more
The representative, Mercy S., was extremely attentive to what needed to be done. She went the extra mile to resolve my issue on the spot and made sure everything was perfect. Mercy found creative so... See more
I have no experience with this type of system so very much a novice. The manual is a bit overwhelming however I was advised to start with the five step quick start which was helpful. We don't need all... See more
Company details
Written by the company
Since 1996 we have led the way as a proven business telecom provider, reliably serving over 200,000 entrepreneurs and small businesses. We are dedicated to helping our customers build their professional image and connect through innovative technologies to save time and money they can devote to addressing their audience and growing their reach.
Contact info
5600 Avenida Encinas Suite 170, 92008, Carlsbad, United States
- 8004771477
- marketing@freedomvoice.com
- www.freedomvoice.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The Representative Josh was able to…
The Representative Josh was able to guide me through a quick and understanding process, with very informative knowledge.
2 April 2026
Unprompted review
I've been a customer since 2006.
I've been a customer since 2006.
They custom designed a special 800 number system for me.
GREAT techs! GREAT company!
p.s. Godaddy now owns it and that's a PLUS
31 March 2026
Unprompted review
FreedomVoice is an amazing company
FreedomVoice is an amazing company. They are very professional and helpful. I have been with them for almost a year and my experience has been excellent! Their representative was kind and resolved my concerns.
31 March 2026
Unprompted review
My experience was great due to the time…
My experience was great due to the time and patience I was shown handling my issue. knowing exactly how to get to the root of my issue was only the beginning, completing it to the end took dedication and I was grateful.
26 March 2026
Unprompted review
Excellent Customer Servcies
Excellent customer service agent who was able to handle several changes on the account in a clear and professional manner
25 March 2026
Unprompted review
I’ve used Freedom Voice for over 16…
I’ve used Freedom Voice for over 16 years. Always responsive and knowledgeable whenever I had a question. Never any issues in 16 years !! It was time to move on to have a live person answering our calls due to the call volume at our real estate brokerage but Freedom Voice was a big part of getting us to where we are today! I would recommend them over and over again!
20 March 2026
Unprompted review
Cust svc understood what I was asking…
Cust svc understood what I was asking as a new customer. She verified my new 800 number & how it worked & verified voice msg process.
19 March 2026
Unprompted review
It was an easy transaction.
I received great service. So easy to do. Don't hesitate just call. Their customer service is super.
16 March 2026
Unprompted review
The agent was very informative and…
The agent was very informative and helpful. Thank you for a Good Experience.
11 March 2026
Unprompted review
🗽Satisfied long term Customer🥂
Liberty Refunding LLC has be totally satisfied with the customer and technical support we receive from Freedom Voice since 2018 with compliments and absolutely no complaints ...
11 March 2026
Unprompted review
CSR DianaJean did a Great Job…
Customer Service Rep DianaJean did a great job of working with me in an extended call, in an area where I've not customarily gotten involved with FreedomVoice.com.
9 March 2026
Unprompted review
My business has been using Freedomvoice…
My business has been using Freedomvoice for 14 years!
Great communication products!
THANK YOU!
6 March 2026
Unprompted review
Such a wonderful experience
Such a wonderful experience. I truly appreciate the kind and patient help. Thank you. 🤗
4 March 2026
Unprompted review
The service was prompt and polite!!
26 February 2026
Unprompted review
The Customer Service representative…
The Customer Service representative that I spoke to was extremely polite and helpful. She was very knowledgeable and her willingness to help complete my task was extremely appreciated.
24 February 2026
Unprompted review
It was great Customer Service and I…
It was great Customer Service and I will be continuing my service with this company. Thank you for taking care and guide me through this process. Great customer service again thank you.
23 February 2026
Unprompted review
John was my Customer Service…
John was my Customer Service Representative who is very knowledgeable, professional and kind. He quickly expedited my order with the utmost courtesy and professionalism! He made my day by being a kind, knowledgeable , professional PERSON and I want HIM to know to just keep up the good work! You never know how you made someone feel in the moment just by simply being kind, professional, knowledgeable, patient, respectful etc..! Thank you John! Blessings to you
23 February 2026
Unprompted review
Ken was my rep and he was very patient
Ken was my rep and he was very patient, very informative and very helpful.
20 February 2026
Unprompted review
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