Couldn't fault the company.Very courteous staff and nothing too much trouble. Outstanding evening shows. Lots daytime activities to choose from. Excellent waiting at tables on Borealis. Beds comfy a... See more

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About Fred. Olsen Cruise Lines
Written by the company
Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.
On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.
At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.
Contact info
Ipswich, United Kingdom
- +44 (0) 1473 742 424
- guest.services@fredolsen.co.uk
- www.fredolsencruises.com

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Excellent staff
Staff and service
Often it's the little things that have…
Often it's the little things that have the biggest impact. Fred Olsen ensure that the little things are not overlooked.
Embarkation and disembarkation are seamless and stress-free.
Hot plates, freshly cooked eggs and toast, as I said they worry about the small things, that really make a difference.
Great from start to finish!
From start to finish, the experience was fabulous, I can’t think of any negatives!
July's one week cruise around Ireland…
July's one week cruise around Ireland was very relaxing and we were well looked after both in our premier suite, at meals and around the ship.
As this was a short cruise we did not take any organised tours but enjoyed two brief self guided times ashore.
We would have liked more detail on the ship's progress to know which landmarks we were seeing.
Really enjoyed the cruise
Really enjoyed the cruise. The staff were excellent professional and very friendly
The entertainment was good.
The tours were varied and the ones we went on we enjoyed
Fabulous cruise no issues at all. Will book again wit Fred
Fabulous cruise no issues at all, staff went over and above expectations
Probably the best cruise we’ve ever had
Probably the best cruise we’ve ever taken, even after years of trying other lines and enjoying them also — exceptional value, superb food, comfortable accommodation, outstanding staff, and top‑class entertainment. Well done Fred!
May use AI-assist with repliesRead more
Pleasant trip
Delightful staff and excellent show team and lectures. Food not always hot and menu was repetitive. Very costly for single travellers.

Reply from Fred. Olsen Cruise Lines
As always it is the staff that make the…
As always it is the staff that make the cruise. Always a smile and nothing too much trouble. Lovely cruise thank you.
Fred Olsen cruises are always the best …
Fred Olsen cruises are always the best especially for more mature people but carters for all age adults. Not many cruises they offer include children.Plenty of activities if you want them & food entertainment & service exceptional. I wouldn’t go with any other cruise operator.
Superb customer service
Superb customer service.
Staff are very attentive and seem to know what you want before you ask.
Excellent cruise to Ireland
Organized, efficient, friendly, well staffed and altogether a really lovely holiday.
We could not find any fault with our…
We could not find any fault with our cruise. Staff were exceptionally professional and attentive. Food was of the highest standard with excellent choice. Service was faultless. Entertainment was designed to suit all tastes. Plenty of choice for either participating in activities or having quiet time. No children on board enabled peaceful and restful holiday. The art work and artefacts on display were also delightful.
Felt looked after, but...
Felt well looked after, but lost stars because dining arrangements shambolic for breakfast and lunch in the main restaurant. Also excursions very expensive. Otherwise, I had a good time.

Reply from Fred. Olsen Cruise Lines
Without doubt, everyone on board the Borealis made my wife and I feel part of the Fred Olsen family.
Without doubt, it is the Fred Olsen staff from the cabin stewards to captain and all those in between. The friendliness, professionalism and attention to detail, in my experience, is unsurpassed.
This was our first cruise and it was…
This was our first cruise and it was everything plus more than I expected.
The room was ideal, the food was absolutely delicious and great variety.
The staff were fantastic always smiling and cheerful and couldnt do enough for you.
We had an issue with our room which was sorted immediately.
I had my birthday on the cruise and they surprised me with a cake
Will definitely book another cruise. From the booking to ending the cruise was so straightforward and stress free.
We did 3 excursions which were well worth the money
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