U Switch suggested Foxglove as cheapest supplier for me. Tried to switch online. Wouldn't work. So tried to phone. Interesting. Kept on hold for half an hour and then gave up. Then came on here... See more
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This company has tried to take £163 from my bank today,I’ve never even heard of them,phoned my supplier to be told I had cancelled my direct debit with them how can firms like this get away with thin... See more
DONT TOUCH THEM WITH A BARGE POLE. Since I switched two years ago, I have had nothing but problems with this supplier. Apart from emails most contact to try to resolve issues have been instigated by... See more
Company replied
in December 2018 my Electric meter showed a usage of 10399 units, in 31 days? living in a semidetached 3 bed home and my average usage for Electricity being 350 units. I discussed this obvious f... See more
Company replied
Company details
Information provided by various external sources
One of the cheapest energy suppliers in the UK. Switch and Save today!
Contact info
North Mills, LE3 5DL, Leicester, United Kingdom
- 0800 103 2769
- hello@foxgloveenergy.co.uk
- www.foxgloveenergy.co.uk
1.2
Bad
573 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Foxglove Energy
Dear NBarrett,
Thank you for your review.
We're sorry to hear of your comments.
If you feel that there are areas in which we should improve on, please do contact us and let us know as we do take comments on board and make changes for the better.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
We found it was not a problem to switch…
We found it was not a problem to switch as you yourselves was most helpful and for the future it will be most beneficial thank you kind d regards.
Jan and Bill Skudder
2 December 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
A very efficient co with one tariff for…
A very efficient co with one tariff for all + friendly staff who are always very helpful.
2 December 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear that Farha was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Great price and good service
Great price and good service, but would be so much easier if we had a Smart Meter - not to keep track of my usage (which I do anyway), but to avoid having to go to read an outside meter and email readings.
Not really a complaint, just a suggestion, as I am older, and it gets increasingly difficult to get low enough to read the meter!
2 December 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
We are looking to roll out smart meters in March 2020. Once this has been rolled out, we will make all our customers aware.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Very good business to deal with but…
Very good business to deal with but still waiting for a smart meter to be installed
2 December 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
We are looking to roll out smart meters in March 2020. Once this has been rolled out, we will make all our customers aware.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Foxglove Energy are as good as any…
Foxglove Energy are as good as any other energy company i have dealt with They are so simple to deal with whencalling them
2 December 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Found it easy to switch
Found it easy to switch, but had to push to get the most suitable deal as suggested by the Fuscher consultant advised!
2 December 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
good and very helpfull to customer …
good and very helpfull to customer just great
1 December 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
No problems
Been with Foxglove (Fischer) Energy 2 years now. No problems.
30 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
The change to Foxglove Energy was quick…
The change to Foxglove Energy was quick and easy.
29 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Spoke to a Lady called Farha
Spoke to a Lady called Farha, she was very helpful and sorted out my queries, found the online chat very good
29 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear that Farha was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
I have had good service from Foxglove…
I have had good service from Foxglove Energy. I like the App and being able to keep tabs on what I use. My only gripe is my smartmeter won't work with them so the process is not fully automatic. I guess that bit is not Foxglove Energy's fault...
29 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments.
We are looking to roll out smart meters in March 2020. Once this has been rolled out, we will make all our customers aware.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Quite good to work with only…
Quite good to work with only disadvantage I originally asked for quarterly bill but that never happened and had to read meters every month
28 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
Please do get in touch with us to look into your request.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Very pleased with them and when I ring…
Very pleased with them and when I ring with my meter readings always nice on phone to me
28 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
NO STARS
NO STARS
Shocking company
Received threatening emails for payment - not even my account - no apologising email or phone call
Emails received for my deceased mother thanking her for her custom and sorry she decided to use another supplier - very hurtful - this happened on more than one occasion
There apologies don't mean a thing they are not sorry
Email after email asking for photographic meter readings every time the readings did not change
I arranged for my mother to use this company when they were Fischer energy and we had no problems but what a lot of unprofessional characters this foxglove are, glad to be rid of them.
28 November 2019
Reply from Foxglove Energy
Good Afternoon,
We're sorry to hear of your comments.
The emails that were sent are automated. We do apologise if you feel hurt from this.
We'd like to look into this and assist you with the issues on your account. Could you please provide us with your account number?
Kind Regards,
Team OTM
easy to track your electricity usage…
easy to track your electricity usage via their dashboard
28 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
I found it very easy to switch to Fox…
I found it very easy to switch to Fox Glove and I just have to give them meter readings once a month and I don't have to worry about payment they work it out how much Direct Debit I need to pay each Month. And whenever I have contacted them they have answered my query very quickly.
28 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Foxglove Energy is fairly unobtrusive…
Foxglove Energy is fairly unobtrusive in my daily life; other than a monthly reminder to submit a meter reading, I rarely hear from them - which I consider a good thing.
28 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
I'm very happy with my purchases of two…
I'm very happy with my purchases of two Fischer heaters. The company staff appear to be pleasant and easy to deal with (we did have a small problem at the start, but this was dealt with to my satisfaction) and I feel I am getting value for money regarding the gas and electricity supply. I have recommended Fischer to other people, and see no reason why I would not do so in the future.
28 November 2019
Unprompted review
Reply from Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
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