First Tech - Cornell Road Reviews 

208
TrustScore 5 out of 5

4.9

5860 Northeast Cornell Road, 97124 Hillsboro, OR, US


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Rated 5 out of 5 stars

Mr. Jose Flore was extremely helpful in securing my account after I received a scam call pretending to be First Tech. I shared with him what I experienced, and he quickly handled the situation and cov... See more

Company replied

Rated 5 out of 5 stars

Shari made my experience better than I've ever encountered in the past and am truly grateful to be a part of the First Tech Family. She was fast and efficient. Her knowledge of the app versus PC lay... See more

Company replied

Rated 5 out of 5 stars

Nelson answered all questions and walked me through the entire process. He was very easy to understand and was very knowledgeable. His customer service was superb!! If I have any other issues I cert... See more

Company replied

Rated 5 out of 5 stars

We needed to make some somewhat involved changes to our CDs. Josh was patient, knowledgeable, kind, and very helpful. He listen carefully and and responded politely all through our transaction. We are... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Cornell Road

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

  • 5860 Northeast Cornell Road, 97124, Hillsboro, OR, United States

  • +1 855-855-8805

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

4,015 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience working with Queenie P.

The representative, Queenie, was great: she was super knowledgeable, attentive to our needs, and responded with several excellent options to maximize the returns from our deposits. Even though we took longer than our scheduled appointment, she never made us feel like it--she took a personal interest in making sure we made the most of our situation.

23 July 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thank you for trusting us! 🚀

Rated 5 out of 5 stars

Lorraine was great!

Lorraine was great - was able to update CD options and Beneficiary additions. She was also very personable and eager to help.

23 July 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We love hearing this! Providing exceptional service is our priority. 😊

Rated 5 out of 5 stars

Lorraine did an amazing job

Lorraine did an amazing job, expertly dealing with all my requests.

18 July 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We’ll be sure to pass this along! Lorraine will be thrilled to hear your kind words.

Rated 5 out of 5 stars

The Premier Financial Representative…

The Premier Financial Representative Hashim Hunaidi was very helpful, he explained everything and we are very happy with our experience with First Tech.

16 July 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thank you for your kind words, Christopher! 💙

Rated 5 out of 5 stars

Top Rate!

All questions were answered and very easy process. Enjoyed meeting Hashim.

16 July 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We’re always here to help. 🙌

Rated 5 out of 5 stars

Great support from Lorraine as I…

Great support from Lorraine as I applied for my first credit card. Lauren also made sure my savings account was adjusted for best interest rate.

12 July 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The First Tech representative made…

The First Tech representative made everything easy and fast

11 July 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

The customer service was great from one…

The customer service was great from one person to the next, never any drop off. In some instances I’d say they went above and beyond.

20 June 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

The Best Customer Service

Queenie was engaging, professional and efficient while helping me successfully navigate a dispute over a fraudulent charge on my checking account. Couldn’t ask for better service.

26 June 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We’ll be sure to pass this along! Queenie will be thrilled to hear your kind words.

Rated 5 out of 5 stars

Normally use mortgage broker and went…

Notmally use mortgage broker and went with my own bank and couldn’t be happier. Process was simple. No excruciating long forms to fill out and almost everything done on line. Mobile signing with appointments well into the evening with only a couple hours notice based on my schedule not theirs and a location of my choosing was the final touch. Start to funding was about 3 weeks. Highly recommend.

11 June 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Helping our members achieve their financial goals is what we do best.

Rated 5 out of 5 stars

The people

The people. Skylar Sargent ,Hillsboro ,or #503-469-7840 went far above what was needed to make sure all my new cards, Cashiers check and cash needs where meet ,when my card was in a locked status for fraud.

5 June 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

crisp and clean

Hashim H was crisp, courteous & organized. We covered our agenda and agreed on practical/tactical steps to execute with no outstanding questions. Highly recommend!

4 June 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thank you for your kind words, Rusty! 💙

Rated 5 out of 5 stars

Great experience

It was my first phone call appointment at First Tech. Myah was very kind, patient, and super helpful, so appreciated!

3 June 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We love hearing this! Providing exceptional service is our priority. 😊

Rated 5 out of 5 stars

We worked with Queenie Phu and Hashim…

We worked with Queenie Phu and Hashim Hunaidi today. We had many banking needs. They handled them seamlessly. We give them the highest recommendation! You will be in good hands at First Tech Federal Credit Union!

3 June 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We love hearing this! Providing exceptional service is our priority. 😊

Rated 5 out of 5 stars

Outstanding Investment Guidance and…

Outstanding Investment Guidance and Exceptional Service

As an international client, I am truly impressed by the outstanding service and personalized investment guidance provided by First Tech Bank. From the very beginning, the advisory team took the time to understand our specific needs and financial goals. Their deep expertise and thoughtful recommendations helped us identify an investment solution that was perfectly aligned with our expectations.

The consultation was not only swift and efficient but also carried out in a way that inspired trust and confidence. Every interaction felt professional, yet warm and personal — something that is rare to find in today’s fast-paced financial world.

I greatly appreciate the individual attention we received and the care with which our interests were handled. First Tech Bank has exceeded all our expectations, and I can wholeheartedly recommend them to anyone looking for a partner who truly listens, advises with integrity, and delivers tailored financial solutions.

Thank you, First Tech, for your excellent service and dedication.

2 June 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We love hearing about your great experiences with our team!

Rated 4 out of 5 stars

Pleasant telephone interaction…

Pleasant telephone interaction w/Experience Center & Khalia Thomas giving me requested information and bringing current to me other FTCU banking updates. Spoke at times bit fast and needed to regroup w/Khalia that i was understanding. Breath Will be looking for information being mailed AND very much appreciate Skyla Bank is FTCU’s shared bank partner here in South Carolina!! Fancy that 🤗. Thank you, Ms Khalia 😊

27 May 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

That’s what we love to hear!

Rated 5 out of 5 stars

Excellent personal financial service

Hashim Hunaidi, at First Tech, has been helping me with my accounts for the last 6 months. I dropped him an email today, late Friday before a long weekend, expecting to hear back next week. I received a phone call minutes later, we chatted, discussed a current time-sensitive question, worked out a plan to resolve the matter, and scheduled a future meeting to close it out. Excellent personal financial service!

23 May 2025
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Your support means everything to us! Thank you for sharing.

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