Fetheray Antique & Vintage Jewellery Reviews 

211
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vintage jewelry collection is exceptionally beautiful, completely unique, and always arrives exactly as described in the online listings. Many buyers express deep satisfaction with finding rare heirloom pieces that carry wonderful historical stories and personal meaning. People also deeply appreciate the careful packaging, which frequently features charming presentation touches like decorative boxes, ribbons, and thoughtful extra treats. Additionally, consumers praise the rapid shipping services that ensure items arrive securely, even when dispatched across international borders. Buyers consistently find the team extremely accommodating, friendly, and efficient when handling questions, purchases, or ring resizing requests.

What people talk about most

Quality

Consumers find quality to be positive, frequently expressing delight over the stunning collection and items... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting extremely rapid... See more

Service

Reviewers highlight positive aspects of service, praising the professional, friendly staff and the quick,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second piece of jewellery I’ve bought from Fetheray. This time I bought an antique gold chain which is the perfect length for my Edwardian locket. The chain is exactly as described and sho... See more

Company replied

Rated 5 out of 5 stars

I inherited my family heirloom ring last year which dates back to at least 1913, from that I've acquired an interest in antique jewelry. Found Fetheray from some Google searches and have been brow... See more

Company replied

Rated 5 out of 5 stars

Pip & Helen were wonderful to work with throughout the whole process. I had questions about a piece, which they answered thoroughly and provided additional images of the item. Once the transaction w... See more

Company replied

Rated 5 out of 5 stars

I found Fetheray online while on a trip to the UK. I liked what they offered and wished I could have visited their store in Brighton. The original ring that caught my eye was not the one we ended up w... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We specialise in unique original and ethical antique and vintage engagement rings; awesome vintage and antique jewellery through Georgian, Victorian, Edwardian and Art Deco to retro jewellery. We are based in a quirky little shop in the Lanes Jewellery Quarter, Brighton, England and like to offer a personal and relaxed service, having many regular customers. All of our jewels can also be purchased through our online shop where we send internationally every week.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautifully Packaged, Fast Shipping!

The Locket was shipped very quickly and arrived before expected! It was beautifully packaged and you could tell they take great pride in their products. I can't wait to order from them again! Highly recommend! 😊

13 January 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

That's lovely! Thank you for helping us with your positive review Isaac :-) You chose a beautiful piece and we're happy to know it found a home with you both.

Rated 5 out of 5 stars

Exceptional Service

I ordered a locket from this website on 22nd Dec and contacted them to ask when I could expect delivery with it being so close to Christmas as it was for a birthday gift, they responded straight away (even though it was a Sunday evening) and the locket arrived on Christmas Eve.

It is a stunning piece of jewellery and as requested, they sent the gift packaging separately as I wanted to put a picture in the locket.

Exceptional service all round!

22 December 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Natalie, thank you so much for your wonderful review! We're thrilled to hear that you were happy with both our service and the locket itself. We understand how important it is to receive a gift on time, we're glad we could make it happen. Your kind words mean a lot to us, and we hope the locket brings joy to its recipient. If you ever need anything in the future, don’t hesitate to reach out.
With our kindest regards
Pip and Helen

Rated 5 out of 5 stars

Ordered a replacement engagement ring…

Ordered a replacement engagement ring from this website, I managed to find an exact copy of my old ring that meant a lot to me. The ring was resized and delivered to me within 2 days and arrived before Christmas. couldn’t be happier with this service. Thank you.

23 December 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your kind review! We're thrilled to hear that you found a copy of your cherished ring. What luck! Pleased we could resize and deliver it to you before Christmas. If you ever need anything else, please don’t hesitate to reach out. Wishing you all the best!

Rated 5 out of 5 stars

Excellent experience

I was so impressed with Fetheray and highly recommend them! The prices are more than fair for the great quality. They have such an amazing selection of unique pieces and I love the detailed information they provide about them. I was able to find an antique charm I had been on the search for and couldn’t find elsewhere. Customer service was top notch and delivery was surprisingly fast even though I’m overseas. Looking forward to building my collection with more of their finds in the future!

4 December 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with us and found the antique charm you were searching for. We take great pride in curating unique pieces and providing detailed information about them, so it's fantastic to know that stood out to you. We're also delighted that our customer service and speedy overseas delivery exceeded your expectations. We can’t wait to help you build your collection further, thank you for your support! Pip & Helen x

Rated 5 out of 5 stars

Helen And Pip were amazing and provided…

Helen And Pip were amazing and provided a very personalized and accommodating experience when looking to buy a new ring for my Fiance.

They didn't have the option I was looking for initially and instead offered to have a custom ring engraved with details I had requested.

The ring is beautiful and the packaging is top tier.

Thank you for all your help.

Kind Regards
Aaron

29 November 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much, Aaron, for your kind words! We're thrilled to hear that we were able to provide a personalised and accommodating experience for such a meaningful purchase. It was a pleasure working with you to create a custom ring that met your vision, and we’re delighted you’re happy with the result. Thank you for trusting us with this special moment, and we wish you and your fiancée all the happiness in the world! Kind regards, Pip and Helen

Rated 5 out of 5 stars

Victorian French Jet

Bought a Victorian French Jet Collarette and matched earrings for a 21st birthday present. As described on website. Arrived quickly and well packaged. Well received and in typical Gen Z speak described as 'sick'.

24 October 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for your lovely review! We’re so pleased to hear that they made the perfect 21st birthday gift. Always good to know they arrived quickly and safely—and we’re absolutely delighted they were described as ‘sick’ in the best Gen Z way! Accolade indeed! Thank you for choosing us for such a special occasion.

Rated 5 out of 5 stars

Always a brilliant experience shopping…

Always a brilliant experience shopping from Feathery Antique and Vintage Jewellery. Both in store and remotely/online. Top class every time.

11 December 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had brilliant experiences with us, both in-store and online. Your kind words mean the world to us, and we look forward to serving you again soon. Thank you for your continued support!

Rated 5 out of 5 stars

This is the second locket I’ve ordered…

This is the second locket I’ve ordered from Fetheray and I am so so pleased with both of my purchases. Both pieces are absolutely gorgeous and exactly as described. They were shipped with Royal Mail Special Delivery and arrived very quickly. Thanks so much!

4 December 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Elly, thank you so much for returning to us. It brings us great joy to know you trust us with further purchases and delighted to hear you are happy with the lockets. Thanks again. Pip & Helen x

Rated 5 out of 5 stars

Amazing antique earrings

Amazing antique earrings, really delicate and in perfect condition. The customer service was great, quick delivery and beautifully packaged, great communication too. I would hesitate in buying from Fetheray again.

15 November 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for your kind review Lorraine, we really enjoyed our interaction and are glad you've given these tiny treasures a home :-)

Rated 5 out of 5 stars

Excellent and professional service with…

Excellent and professional service with great communication and quick delivery. Thank you!

1 November 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Emma! We appreciate you taking the time to leave us a review and hope that we can serve you again sometime :-)

Rated 5 out of 5 stars

Well displayed website.

8 November 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Gail, that's really good to know and we're thankful for your generous review :-)

Rated 5 out of 5 stars

love it!

friendly, fast, I love it!

3 October 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Barbara!!

Rated 5 out of 5 stars

Beautiful vintage Amethyst ring from…

Beautiful vintage Amethyst ring from 1974 ~ purchased to celebrate my 50th. Great communication from seller and goods arrived promptly and beautifully wrapped. It’s a thing of beauty and I just love it - thanks to all for making it all so special!

1 October 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Bless you and Happy Birthday!! It is a beautiful ring and a lovely memory of a special day. We really appreciate you taking the time to leave a review :-)

Rated 5 out of 5 stars

Great selection and communication as…

Great selection and communication as well. I had many questions before my purchase which were all promptly answered.

11 September 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Robyn, so lovely to deal with you and we really appreciate your feedback and kind review.

Rated 5 out of 5 stars

Impressive!

My order was exactly as described. A fantastic piece. The delivery was quick and without any complications. The communication with Pip and Helen is excellent. Simply impressive with how much love and warmth they do their business and appear to the customers. I'm looking forward to the next time. 100% recommended to all. Thank you for everything.

22 August 2024
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Reply from Fetheray Antique & Vintage Jewellery

Dear Kevin
Thank you so much for your wonderful review! We're thrilled to hear that you loved your order and had a smooth delivery experience. We both truly appreciate your kind words. It's always our goal to make every interaction warm and positive so we’re really glad that was your experience. We look forward to serving you again and are so grateful for your recommendation. Thanks again for choosing us!

Rated 5 out of 5 stars

Personal responses and attention to…

Personal responses and attention to requests from Pip & Helen followed by swift delivery. Great experience and would certainly recommend Fetheray.

8 August 2024
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your kind words, Colin. We're thrilled to hear that you had a great experience with us. We strive to provide personal attention to each request, and it's wonderful to know that it made a difference for you. We truly appreciate your recommendation and look forward to assisting you again in the future!
Our best wishes
Pippa & Helen

Rated 5 out of 5 stars

Excellent communication

Excellent communication, beautiful packaging and helpful additional information. Very enjoyable shopping experience online.

24 July 2024
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Reply from Fetheray Antique & Vintage Jewellery

Dear Penny
Thank you so much for your kind words. We're thrilled to hear that you enjoyed your shopping experience with us. We take great pride in our communication, packaging and the extra touches we provide, so it's wonderful to know they made a positive impact.
With our best wishes
Pip & Helen

Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful ring, really chuffed

18 July 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much, Susie. ♥️

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