Fast Growing Trees Reviews 

I purchased a Meyer Lemon Tree from Fast Growing Trees because their website advertised a 1-year warranty. When my tree failed, customer service suddenly told me the warranty was only 60 days. Instead of replacing the tree, they offered me a "$108 credit."

What they don't tell you is that this isn't actually a store credit. It's a promotional code.

The way they apply it is incredibly misleading:

The promo code reduces the product price before payment instead of acting like a gift card or account credit.
They apply the promo code before any sitewide discounts.
On a $114 replacement plant, they subtract the $108 first, leaving only $6.
Then they apply the 20% sale discount to that remaining $6 instead of to the full purchase price.

It gets worse. Because the promo code lowers the product value below their $99 free-shipping threshold, they then charge shipping fees and sales tax on the shipping.

It also became clear that this isn't a true store credit at all. If I use the $108 credit on a product that costs only $15, Fast Growing Trees doesn't simply apply the remaining balance to my account. Instead, because it's treated as a promotional code, I still have to pay shipping charges and sales tax on those shipping charges. A real store credit would function like payment and cover the purchase until the balance is exhausted. This "credit" functions as a discount code, which significantly reduces its actual value.

As a result, even though I was supposedly given a $108 "credit," I still ended up paying more than $28 out of pocket for a replacement.

What's really frustrating is that if I ignored both the warranty credit and the 20% promotional discount and simply bought the same $114 plant outright, my total would have been about $125. Yet somehow, after applying a $108 warranty credit and a 20% discount code, my final cost ends up around $136.

A warranty replacement should reduce what a customer pays, not increase it. The way Fast Growing Trees structures these "credits" makes them worth far less than their advertised value.

I followed their care instructions and did everything I reasonably could to keep the tree alive, yet it still died. The real disappointment came afterward. The advertised warranty did not work as expected, customer service gave conflicting information about coverage, and the so-called replacement "credit" was structured in a way that left me paying more than I would have paid without it.

A warranty should provide confidence that a company stands behind its products. My experience was the exact opposite. I feel misled by both the warranty advertising and the way the replacement credit was applied, and I will not be purchasing from Fast Growing Trees again.

Ordered coconut palm and banana tree. Arrived with broken and torn branch and/or leaf. Product looked unhealthy and nearly dead. Contacted seller and they indicated they could not refund money. But,I could get replacement? Why would I accept more crappy plants from them??? They did send me instructions on how to recover near dead or roughed up plants! Why should I become a plant doctor when I know little about plants??? Needless to say I will not order from Fast Growing Trees or recommend them to anyone!!!3

Terrible service. Paid $51.27 for a rasperry plant. It arrived 100% dead. Dried, brown, looks like a mummified plant. Despite their free ‘arrive alive’ guarantee, they offered me $29 in credit. Absolute BS. Do not buy from them if you actually expect a living plant to arrive. Avoid at all costs!

My plant arrived is beautiful condition and the directions said the separate the two plants from the root ball before planting. After I did this, the plants died. They responded quickly with specific advice and sent a replacement plant.

My plants were damaged in shipping and Fast Growing Trees refunded my money. The only reason money was refunded was because the product was out of stock. They offered a credit but because these were special for my wife I declined but will definitely buy from the company again.

Plant arrived wilted and they would not refund or replace it.

Had previously purchased a Meyer Lemon tree from Fast Growing Trees, which lasted a year. At their recommendation, I placed it outside in the summer for strong sunlight. Unfortunately, the tree became infested with bugs and eventually died. I then purchased two Meyer Lemon bushes, figuring maybe I would have better luck. The bushes immediately started dropping leaves. I contacted their support, sent pictures, and all they did was respond with canned answers. No one-year guarantee, not even a one month guarantee, just a scam. Buy locally or from somewhere else.

They are in the business of defrauding customers. My plants arrived yellowing and lost all if their leaves the next day. They never recovered and this company refused to accept a claim on their so called guarantee. Dishonest and false advertisement. I was out $199.

I will never order from them or any other plant vendor online unless it’s Lowes or Home Depot. Because of this experience, I will only order from local nurseries.

If you want your plants/trees to be delivered weeks after ordering and one by one delivered weeks apart, this is the company for you! I placed my order 2 months ago and am still waiting for 2 plants… apparently, they are shipped from all areas for the country!
They are packaged in huge boxes and arrive VERY DRY AND HAVE TO BE BABIED FOR DAYS FOR SURVIVAL! NOT WORTH THE MONEY AT ALL! there is nothing special about the plants at all… just go to your nearest home improvement or nursery!!

Pretty much a scam company. While they deliver what you ordered the products are not healthy and die after a few weeks, regardless of proper planting, care and maintenance. They make good on returns in only the form of a gift card for other products. When you order these, they delay shipment multiple times and won't deliver. I'd suggest you avoid, pay a premium and go to your local nursery. Fast growing trees is a fast growing scam.

Trees are dead and the warranty they promise is not true. Do not order.

Plants arrived had dead. They won’t recover. Called customer service and they say give them two
Months ..I didnt order half dead plants. Going to call the credit card company and get my money back
Well, they refunded my money. I’m happy about that .. make sure you also them what plants get stressed so you can make a better decision than I did

The "warranty" they offer is full of holes. In one instance (and alas I have several instances), they sent me a dead redbud and eventually agreed to replace it (as per their promised warranty) but charged me exorbitantly for shipping it. Then what they sent me was a second dead redbud! I complained but was told the tree could be dormant and that I should plant it and wait awhile. When three months passed and the tree remained dead, I had to spent way too much time dealing with customer service to get a partial refund--and that refund did not include the shipping cost I incurred when they shipped me dead redbud #2.

I received my Knock Out Rose trees in 2025.
Upon arrival they were very healthy and thriving plants after planting I had flowers within two weeks.
Now into the second week they are fantastic. I get constant compliments on them. I wish it was possible to send pictures but can’t find a way.

I ordered 2 peach trees and a Norfolk Island pine. Overall very happy with experience and would order from this company again. The only reason I didn’t give 5 stars is the Norfolk Island pine had two broken branches. The branches were broken prior to shipping so it was definitely shipped to me that way. Probably the reason why it was on sale.

I have been totally satisfied with the whole process. The plants arrived in healthy condition which iwas concerned for my first order. I have ordered more plants and they have all been very good 👍

This company is a complete scam. I am impressed with how legit they appear to be, but if buy from them you will be disappointed. A truly sick group of people lying and defrauding their customers.

Company is a scam. They advertise the one year guarantee but it’s false advertising. Customer service is terrible if available at all.

We placed an order for 24 Blue Juniper Wichita trees one month ago. They were nice people and happy to take our money. No communication since. Finally my husband had to call and see what what happening. No problem says the lady. We will have our trees in seven days. On the day, no trees. No phone call or e mail so we called. "We do not have the trees." What? I was furious. I had hired three guys, already paid them, had the holes dug, mulch delivered. All ready to go. Not one of the people I spoke had anything to say except, the shipment was delayed, the weather was bad, the product was defective. I don't care what the problem was they should have at least called us and told us what was happening. Worst company I have ever worked with. Zero customer service that barely speak english. Sounds like some kind of scam .

The first dogwood I got died but because I had only a one year warranty it was too late to use it. A few weeks ago I ordered a new different dogwood with a partial credit. These trees are very expensive but having used them a few before I thought I’d try them again. I’ve bought a few wisteria trees from them that are beautiful and thriving. I believe Elvis was the person I spoke to. I told him it rains a lot here and where I want to put it was full sun. He said it would be fine. It was wilted getting it out of the box and it’s been about 2 weeks and a few days since it was planted. It’s been raining here about 5 days a week the last two weeks and when it’s not it’s very hot here in the south. It has transplant shock which is expected but we used a root stimulator. It also has heat stress, overwatered, and what seems to be a fungal disease. I’ve spoken to a few of them, Ralph but also a manager named Marvin. I bought a two year warranty and was told since the tree is still alive they can’t honor a warranty and they’d schedule Elvis to call me back. I said what is the point, he’s the one that sold it to me not telling me they prefer partial sun. It’s their duty to know these things about the products they sell. I feel like I’ve been swindled. Their sales people don’t know much about what they’re selling or informing customers of important information. If I would have known, I would’ve picked a different tree. Beware of this company. I’ll take my REPEAT business to my local nursery. Unfortunately it’s an expensive lesson to learn for a birthday gift. I’ll be spreading a warning anywhere I can about these scammers.