Following an unexpected and expensive quote for works at Lookers I visited Chelmsford and explained the situation. Nothing was too much trouble and the work was carried out that afternoon, to a high s... See more
Location
Switch locationUNIT 3, 41 ROBJOHNS ROAD, CM1 3AG CHELMSFORD, GB
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Super helpful team. Fitted me in last thing for emergency flat tire inspection- I’d just noticed it on arrival to friend in Chelmsford after driving up from Brighton, and was heading back first thing... See more
Simply the worst tyre company in England. Two hour wait to simply inspect tyres, and work only performed when I returned to the garage to chase delay. No stock (except one of the most expense tyres on... See more
Company replied
Went there this morning to get my exhaust checked out. First class service along all the steps taken. Recomended
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
UNIT 3, 41 ROBJOHNS ROAD, CM1 3AG, CHELMSFORD, United Kingdom
3.4
Average
110 reviews
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Chelmsford branch -Formula1 auto
The Chelmsford branch of Formula1 autocentres is outstanding.
I have been using them for both our family cars, for the past 3 years and the level of outstanding service, professionalism and friendly-support has always been of a consistently high level.
Even this week, Chris and Debbie could not have been more helpful, offering professional and knowledgeable advice as well as ensuring a quick turnaround on the work on my car.
Exceptional service - highly recommended. 👍
30 August 2022
Unprompted review
First class service
Had a very pleasant experience at the Chelmsford branch today, Danny Burch the Regional Manager went above and beyond to ensure my wife’s car was not only repaired to a high standard but ensured that it was finished in time for me to get back to pick the kids up despite being snowed under with work. Would whole heartedly recommend a visit! David Craig
17 June 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Chelmsford branch rip off and disgrace …
Took my Car to Chelmsford branch recently as had a squeak from rear wheel. Was told the rear brake calliper had seized and I needed a new calliper, brake disc and brake pads. Was quoted £1275. This was for just one wheel. My husband took off wheel which they hadn’t done and everything fine other than brake pads cost us £22 for brake pads for both wheels so I’m effect cost £11 against the £1275 quoted. This was beyond a rip off in costs it was saying work/part required that we’re not needed. Absolute disgrace. I wonder if my husband had taken car in if they would have been so dishonest I will never ever use them again not even for an MOT and will make sure I tell everyone I know to steer clear of them
I will also be contacting trading standards as well
28 May 2022
Unprompted review
Reply from Formula One Autocentres - Chelmsford
Dear Kim,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Take advantage of people
My partner took her car in for a simple MOT , they failed it on a exhaust (which was fine but they still failed it) then charged her a stupid amount over £400 for a part which costs less than £70 ! But they used technical language and scare tactics to make her feel need to pay more than she needed to. Her invoice didn’t say what she was paying for just “deposit payment” and garage won’t talk to me about this Absolute shambles of a company
9 May 2022
Unprompted review
Reply from Formula One Autocentres - Chelmsford
Dear Ben,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Helpful staff
Helpful staff. Mechanic was really informative and helpful when I attended the Chelmsford branch at the end of March with an exhaust issue.
2 May 2022
Unprompted review
Very easy to book and they had a slot…
Very easy to book and they had a slot for a MOT the next day. Staff very friendly.
1 May 2022
Unprompted review
Don’t ever use them
Don’t ever use them. Booked in for tyres ordered through Black circles. They serve all their mates first. Terrible service. Rude.
10 April 2022
Unprompted review
Reply from Formula One Autocentres - Chelmsford
Dear Adrian Byrne,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Absolutely awful experience
Absolutely awful experience. Had an MOT yesterday and needed a new tyre. They let me drive off the forecourt without checking the alignment. Rang them and was told to come back today. Turned up and no one knew anything about it and they were trying to charge me. Total fiasco and would never use again.
24 March 2022
Reply from Formula One Autocentres - Chelmsford
Dear Veronica,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Great price and friendly, professional service
Great price vs what the dealer offered for the brand I wanted.
I always get my tyres from F1 Chelmsford as all the staff have been great to date and you get a great product with great customer service.
18 March 2022
Unprompted review
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