Exchange Utility Reviews 

I work in a GP surgery and Hilary saved us £1200 a year on our energy renewal price.

Nothing is ever too much trouble! And Lyndsay always goes above and beyond on our behalf. Highly recommended.

My name is Alan Coster ,I am treasurer of a church in Stoke 0n Trent.
On behalf of Exchange Utility Hilary Caplan was extremely efficient and very helpful in finding us the best prices for our fuels, undercutting the best of the quotes of other suppliers/brokers.

Thanks to Hilary who has just saved us £1400 p/a over Octopus, and has previously saved us a fortune on our gas. Simple and straightforward with just a few clicks to sign paperwork.

Hilary Caplan was efficient and helpful. She assisted us to choose a new cheaper contract and to sort out another tricky situation. Will use her again in the future

Efficient, friendly and professional
Providing all the calculations so you didn't have to work them out yourself

Hilary was very pleasant & patient
Due to me having a salon that I run on my own it was awkward finding the right time for having conversations about changing my supplier
But Hilary was very accommodating about the situation and sorted me out with which I am very happy

I had the fortunate position of being assisted by Hilary at Exchange Utility to assist with finding a Gas supplier that offered the best possible package and tariff for our specific needs. Hilary went above and beyond to give us every bit of information needed to make an informed decision for our company Get Set Hire Ltd. Thank you to Hilary for all that she has done to assist us.

Hilary was very efficient in ensuring we got the correct tariff for our organisation. She appropriately chased when necessary and arranged everything in a timely manner. I would definitely recommend Exchange Utility.

Hilary was very good at initiating the contract renewal process and then continued to keep me updated. She rightly contacted me when I was sometimes slow to respond! She talked me through the new contract arrangements and made sure that I received all the necessary documentation to sign. It is all done, so thank you Hilary.

I, seriously, can't recommend highly enough. At short notice, Helen McGahan magicked up a new deal with my supplier, went through the paperwork with me and saved my bacon into the bargain.

Many, many thanks.

I dealt with Hilary Caplan in renewing one of four of our energy contracts, the others will be coming soon! Hilary was very clear with providing us with the best deal and patient in understanding our requirements, especially around eco credentials. I would highly recommend.

Any questions asked were answered and the best was done to help obtain the lowest price available

We have chosen to work again with Hilary as our current tariffs fall due for renewal based on the help and advice she has provided over the past few years. She also offered guidance when it was necessary for us to involve an ombudsman ensuring that the matter was adequately resolved.

Once again I had fair and honest help from Hillary and have now committed to a 2 year. Its all in the air where prices will go but I am happy that we hopefully have made the right decision between us. Only time will tell, but thank you Hillary!

I had been wary of using a broker as I have had a bad experience in the past where I didn't get the best deal for our company. I shared my concerns with Hilary who every time I had spoken to her had been friendly and polite. Hilary put me at ease that she had the best interests of our company as priority and was very professional and efficient arranging our new deal. I will be happy to arrange future deals with her.

Hilary is always very polite & helpful, and always contacts me/the company well in advance of our renewal dates, so that we can get the best deal locked in for ourselves. She certainly knows her stuff, and is always a pleasure to deal with!

Hilary Caplan - In the busy environment of todays workplace it was a pleasure to speak to Hilary who understood that we too have deadlines and phone calls to fit in between sorting out new contracts. Information was succinct easy to understand straight to the point and informative, an easy way to do business thank you Hilary

Very useful, helpful and efficient. Helped make the whole process easy with good, accurate advice and assistance.