EvernoteReviews 

2,197
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,156 reviews, most reviewers were somewhat happy with their experience overall. Many users find the application to be a powerful and helpful tool for organizing notes, data, and various aspects of their lives across multiple platforms, including Windows, Mac, Android, and iPhone. Customers appreciate its ability to sync notes across devices, the ease of searching for information, and the overall reliability of the platform for storing important documents and ideas. The interface and note appearance are often described as modern and well-executed, with some finding recent improvements have made it indispensable. However, some people mentioned significant dissatisfaction with the pricing, stating that it has become very expensive and continues to increase, leading many to seek alternatives. There are also concerns about the app's performance, with reports of it being slow to start, unresponsive, crashing, and having erratic or poor search functionality. Additionally, some users feel the app has become clunky and bloated with unnecessary features, making it less efficient than previous versions, and note issues with certain features not working as expected.

What people talk about most

User experience

Customers had ambiguous experiences with user experience, with many long-term users expressing disappointment... See more

Application

Reviewers mention ambiguous feedback about the app, with many expressing frustration over frequent, forced... See more

Product

Users describe ambiguous interactions with product, with many praising its evolution, innovation, and... See more

Price

Customers consistently express disappointment with the pricing, citing significant cost increases and a... See more

Website

Reviewers highlight ambiguous aspects of the website, with many appreciating its cross-platform accessibility... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cool app for cross-platform (Win, Mac, Android, iPhone) notes that is more structures than OneNote and easier to use. Biggest complaints are that the search is a bit psychotic at times, and there a... See more

Rated 4 out of 5 stars

The app has become more useful, especially with its ability to link notes. However, all of its AI features are not usable in Hong Kong, probably due to its being ChatGPT-based. Only Gemini is accessib... See more

Rated 4 out of 5 stars

Evernote has finally made its product more useful again. After using the old Evernote platform years ago, they had an update that rendered the platform useless to me for about 3 years. But with thousa... See more

Rated 4 out of 5 stars

Great app which I have been using since 2008. Tasks doesn't work for me, it's too limited, especially no integration with calender. But despite that I am still a very happy user.


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(2,197)

1,696 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Evernote has evolved with the times

Evernote has evolved with the times. I enjoyed its user friendliness and ease of use across devices. Accessibility across devices has made this note-taking app the best for me (I've tried a few and come back to Evernote).

28 June 2026
Rated 3 out of 5 stars

It is ok

It is ok. Not great, not bad. Better than past, but still has some major bugs and is missing some features. The formatting of notes has gotten very complicated. So many options you have to wade through. It is limited in its export options. Have yet to add an export to Microsoft Word. Instead you have html, PDF or Evernotes proprietary ENEX format. It has pushed calendar integration but it still does not sync well with calendar. If you put something in your Google Calendar, for example, It takes awhile to make it over to Evernote. My biggest beef is lacks an ability to time block similar to what is offered in NotePlan. For what they are charging, you should be able to drag and drop tasks and notes into your calendar. Bending Spoons (the new owner) has dramatically increased the annual subscription fee ($249). Yes, they have a lower cost option, but there are restrictions, namely the number of devices you can sync to and the number of notes you can have.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

The best application for notes at different devices

I've been using EverNote for about 15 years. It's the best note-taking app that has everything you need + great syncing between devices. The app itself has a great architecture. Another positive thing I'd say is that the project management listens to user feedback and makes the prices affordable for easy use.

28 June 2026
Rated 2 out of 5 stars

When looking for a note by using a…

When looking for a note by using a word, the app finds the notes in which the word appear, then i have to open each note and do again a search within each note. Why not changing the search tool so it shows the context where the word appears in each note, and then allow the user jump to the location where the word is?

28 June 2026
Unprompted review
Rated 1 out of 5 stars

There are better, cheaper alternative

They keep adding features we really don't need, while the basic and essential ones are sometimes still wonky. On top of that, the prices have been increasing over the past few years and will become ridiculously high next year.
Bye-bye, Evernote!

28 June 2026
Unprompted review
Rated 3 out of 5 stars

Expensive,

I've been using it three or more years. It's an excellent product for what I use it for (managing my scrapbooking and crafting inventory), however, it is too expensive so I do keep an eye out for recommendations of other platforms. I don't like the change they made to the Search function - it was one click into the search field now it opens another window. I'd like to be able to select multiple items to move them to other folders. On the whole I'd give it a 6/10 mainly because of the price.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Reliable tool I’ve used for over 15 years

"Having used Evernote for over 15 years, it has become an indispensable tool for both my professional and personal life. While it may be priced higher than other note-taking apps, the value it delivers more than justifies the cost. With its reliability, familiarity, and exceptional organizational power, I fully intend to keep using Evernote moving forward."

28 June 2026
Unprompted review
Rated 4 out of 5 stars

A helpful tool

In general, it is very helpful. The interface could be more user-friendly. Allowing for moving folder elements more like in a standard file explorer format.

27 June 2026
Rated 3 out of 5 stars

Old TSW (The Secret Weapon) Users Got Shafted

I am an old TSW (The Secret Weapon) user (TSW relies heavily on tags) and an old Evernote user. Since losing the ability to sort by tags (we had this feature many versions ago), a somewhat simple but neglected enhancement, IMHO, we lost the ability. We never regained the ability to leverage the TSW method.

The Notes themselves are a lousy editor. I cannot compose easily without problems or use Grammarly or other tools. There is less integration now than before.

Printing is a pain, especially when I need to print a subobject or a group of objects in succession, such as an embedded PDF or an image. Forget about merging or rearranging anything, like PDFs (you'll need another tool). Also, often, say in an airport, I cannot access documents, although I have changed offline settings recently; hopefully that fixes things, but my Apple Wallet works better for boarding passes, etc.

I use Kanbanote to organize my tagged notes and people stuff, etc. But I need to tag everything up front, which Evernote makes very difficult (there is no default tag option, just null or blank, not "Untagged").

Capturing information from diverse sources is the reason I still use Evernote, I think. But my GTD weekly reviews get neglected or are far less frequent because the tags I need are missing. I use Kanbanote to organize my notes, which supports tagging, but AFAIK, it still cannot tag untagged notes, which cannot be queried.

Calendaring and calendar integration seem to be lacking, or never work properly or as expected.

Indexing is degraded. I can no longer find documents that I could before, even with Evernote's AI-assisted searches.

Good luck, but even with Evernote's own AI implementations, the neglect or degradation of the old product for long-term users has never been reversed for them. As soon as I can find a better alternative, I will. I am going to explore through my AI assistants, Claude or Gemini, and find a better system.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I have tried them ALL in 2026 and have…

I have tried them ALL in 2026 and have found that Evernote is by far the best app out there by far. It is ALL inclusive and checks ALL the boxes. All the other apps I tried were good, but were always missing something. An important feature or created friction to capture notes from different ways. Evernote does it ALL and for every platform (Windows, MAC, Android, iOS etc). At $24.99 a month it is not cheap, but you get what you pay for. Evernote is a premium product that commands a premium price. I highly recommend it if you are a power or business user.

27 June 2026
Unprompted review
Rated 2 out of 5 stars

Too much usage restrictions

Actually, not using Evernote for creating any more notes, as the limit imposed by my current plan puts a lot of restrictions. I use my subscription to access my old notes. For new notes, I use a different app. I do not need lots of AI. You could have offered a basic plan, without restricting device number, notebook number, or number of notes. AI use could be limited, as many like me would not need the same. However, you imposed lots of restrictions, making the app practically unusable. For someone using Evernote for over a decade, the number of notebooks and notes has long crossed the currently imposed limits. So in effect, I cannot create a new notebook or note.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Trusted for over a decade

I've used Evernote for well over a decade, on both my laptop and my phone. It's been a reliable and trusted tool for managing my personal notes, memories, financial information, and reference materials. I highly recommend it.

27 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look