Really easy process, Donna Hames managed our case and was very prompt with any queries we had. Everything ran really smoothly, to be honest, so smooth to the point it felt (as someone doing their fi... See more
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Review summary
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What people talk about most
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We used Enact Conveyancing for our recent mortgage application and they did a good job overall. While there were a few areas that could have been slightly better, the team kept things moving. I partic... See more
Company replied
Throughout the whole conveyancing process and being assigned an agent such as Donna Hames, has proved to be a great control & experience from both Donna & ourselves, If Donna ever had any doubts she... See more
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Santander made switching my mortgage so easy! Their on-line tracking service is excellent - keeps you up to date at every step. Staff are really receptive and genuinely want to help. General comm... See more
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Company details
About Enact Conveyancing
Written by the company
- 20+ years of conveyancing experience
- Available 8am until 8pm – we work around your lifestyle
- Get real-time updates online to track your sale/purchase
- Join over 2 million people who have completed their transactions with Enact
- Receive a fast, reliable and stress-free conveyancing service
Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.
Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.
Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.
We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.
Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us
Contact info
United Kingdom
- 0344 244 2000
- contact.us@enact.co.uk
- www.enact.co.uk
4.5
Excellent
14K reviews
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Enact - conveyancing has never been so easy
Enact have been brilliant from the easy to use online tracker to the great service I have received from their staff. Megan Renardson has been my main contact and has been fantastic. Megan is always quick to respond, helpful and just a pleasure to deal with. I thoroughly recommend this service. Conveyancing has never been so straightforward!
25 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Alexandra Etchells, thank you for your excellent feedback, I'll also pass your comments onto Megan. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Helpful, professional, a pleasure.
From the start to finalisation everything was handled professionally and the whole process was so smooth, no headaches always kept in contact on updates, the service Imogen Bowes provided has been of such a high class. I would highly recommend her and can assure you if you choose too, you will be just as happy as I am, thank you enact, thank you Imogen.
25 March 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Shaun, thank you for your excellent feedback, I'll also pass your comments onto Imogen. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Bunch of amateurs
Bunch of amateurs. The instructions were sent on 12 June 2026, and the file is still not open. No one answers the phone(phone number from the website). When I request a callback, no one ever gets back to me. I managed, through my broker, to get a direct phone number, only to hear more promises that someone would take care of my case. Nobody bothers to call me back or even open the case. Avoid!!
Edit:
Thank you Neil for your response. Somehow Michelle and Craig was able to locate my case in MLS. Craig D- I spoke with him today. He just came from a holiday. Are you denied this to?
12 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Dominik Lis, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Neil
I was genuinely impressed by the…
I was genuinely impressed by the efficiency of Enact Conveyancing. They processed everything much faster than anticipated. Their professionalism was evident in every interaction, and their communication was clear and timely.
Thank you for a great experience!
24 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Svetlana Yelsukova, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very good in keeping you updated and…
Very good in keeping you updated and friendly staff.
25 June 2026
Reply from Enact Conveyancing
Good Morning Mr KAVERN BATCHELOR, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Bethany dealt with our case swiftly and…
Bethany dealt with our case swiftly and the app was easy to use and kept us up to date at all times.
24 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning LisaT, thank you for your excellent feedback, I'll also pass your comments onto Bethany. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Excellent service provided dealing with…
Excellent service provided dealing with my mortgage application. Highly professional throughout the process keeping me updated as and when progression was made. Have to say a massive thanks to Sue Seawood who was assigned to deal with my case, she was very helpful in dealing with any questions I had and kept me fully updated at all times making the process very smooth. It was a pleasure dealing with her.
24 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Nigel wilkinson, thank you for your excellent feedback, I'll also pass your comments onto Sue. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Disappointing communication
I had a disappointing experience with Enact. The online portal was poorly maintained, communication was slow, and I rarely spoke to the same person twice when calling. Important information wasn't passed between team members, leading to unnecessary additional work on my part and avoidable delays throughout.
I raised concerns about the lack of responses during the process but received no contact or apology until after completion. When a formal response came, I was told only one email or question had gone unanswered, which is clearly not the case based on the portal history and my own emails.
The response also glossed over the actual problems. I provided a specific email address for documents to be sent to; they were sent elsewhere. While the error was acknowledged, the focus was on internal inbox processes, noting that had documents reached their info@ inbox they would have been acted on, which is beside the point.
Overall, the experience fell well short of expectations on communication, coordination and responsiveness.
21 May 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie
Very smooth process
Very smooth process. The online portal is great for keeping track of each stage of the process. It's also easy to contact your case manager and message them directly. Bethany and Rory were really helpful. Thank you.
24 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Michael Cobden, thank you for your excellent feedback, I'll also pass your comments onto Bethany and Rory. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Absolutely brilliant from start to…
Absolutely brilliant from start to completion. I encountered some issues with land registry which almost meant I lost my mortgage deal but enact were amazing and worked closely with me every step of the way to seal the deal. First class enact; thank you so much!
24 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Paul, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Great communication and transparency…
Great communication and transparency throughout. Efficient service. Helped by Tegan.
24 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Fiyin Durojaiye, thank you for your excellent feedback, I'll also pass your comments onto Tegan. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Really smooth remortgage using Enact…
Really smooth remortgage using Enact with Barclays. Highly recommend
1 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Nigel Hudson, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Wow an amazing job
Wow what an amazing job Enact do . Everything simple and straight forward and they really take all the pressure out of all the legal bits . Neve, Bethany and Poppy especially were amazing but all staff so helpful . Would definitely recommend
23 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Donna, thank you for your excellent feedback, I'll also pass your comments onto Neve, Bethany and Poppy. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
I had a very good experience with the…
I had a very good experience with the service received during the full process for my remortgage. It was also easy to download and share documents on your portal given also a clear progress of the process... On top of that, I always get answers to all my questions trough the portal but also over phone.
23 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Franck, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very efficient company to deal with your help has been much appreciatedd
Very efficient company to deal with
23 June 2026
Reply from Enact Conveyancing
Good Morning Mr CHRISTOPHER KENNARD, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact were really helpful throughout the whole process.
Enact were really helpful throughout the whole process. They were easy to get in contact with whenever I had any questions, and I received regular updates which kept me informed at every stage. The system was straightforward and easy to use, with no issues at all. Overall, I had a very positive experience and would definitely recommend Enact to others.
23 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Ramaine Brown, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very helpful and professional…
Very helpful and professional assistance with all online remortgage conveying forum Santander mortgage application
22 May 2026
Reply from Enact Conveyancing
Good Morning Rachidel, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very easy to deal with
Very easy to deal with.
Efficient and do reply to emails and any questions you have.
22 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Gary Rose, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
I am very impressed with the service I…
I am very impressed with the service I received of Enact with my remortgage. The whole process was handled efficiently from start to finish. The online portal was easy to use and very effective in keeping track of progress and documents.
The team were always helpful and responsive, whether I contacted them through the portal or by phone. They kept me updated throughout the process, which gave me confidence and peace of mind. Communication was excellent, and any questions I had were dealt with promptly and professionally.
I would highly recommend their services to anyone looking for a smooth and efficient remortgage experience.
28 May 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon D HH, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Positive Experience
We used Enact Conveyancing for our remortgage and had a good experience. The platform was easy to use and made the process simple to follow.
1 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Lauren, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
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