I cannot fault the service here. Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping th... See more

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Well!!! First time I have been in this shop.... What a great experience!!! Real great quality goods. Great range on Display. Lucie was exceptional. Extremely informative. Welcoming and com... See more
Company replied
Fantastic service every time. The manager lucie is so friendly, warm and welcoming and always makes you feel comfortable as soon as you walk into the shop. She really knows her job and nothing ever se... See more
Company replied
I was greeted with smiles and pleasant attitudes! Very professional! Both Cat and Lucie were fantastic and really got their jobs done. They helped me and my elderly father out tremendously and I would... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom
- 0161 393 4597
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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A great experience!
Visited the showroom & was received by the wonderful Lucie! Lucie has great product knowledge & advised me about a rollator & illustrated safety aspects. Lucie has a pleasant, cheerful disposition & her patience & sunny personsality made me feel at ease immediately & she more than met my expectations. I could tell my her “regulars” who visited the store while I was there how highly regarded & respected she is. A very friendly, lovely lady who gets full marks from me (…& I love my new rollator 😀) 🏅

Reply from Eden Mobility - Oldham
Lucie
Lucie, goes above and beyond to help you. We've been a few times and Lucie has always done everything in her power to help find a solution when we've struggled with the chair we have for my dad. Lucie is a credit to the store and deserves a raise for her hard work.

Reply from Eden Mobility - Oldham
Fabulous Shop
Went in the shop earlier today to buy my mum a wheelchair. We walked in and there was a coffee morning taking place with a group of people with mobility issues what a fabulous thing to do to get people together.
Lucie was very helpful went above and beyond and we was very satisfied with our purchase and the customer service was 100%
I went to the Oldham branch as it’s…
I went to the Oldham branch as it’s closest to me. I was extremely nervous as I have a large number of health issues but as soon as I got into the store I was greeted by the store manager a lovely young lady called Lucie. She instantly put my mind at ease & made me feel valued & visible as I explained my health needs. Lucie is incredibly supportive & person centred she made me feel safe & important all the time that I was with her in the store discussing my specific situation & most importantly I did not feel rushed at all. She was so patient with me & I was there for quite a long time.
Had a great experience at Eden…
Had a great experience at Eden Mobility. Lucie was great and helped us find the best option for my Gran. Such lovely service, lucie is amazing!

Reply from Eden Mobility - Oldham
Lucie
Lucie
Has been absolutely brilliant in keeping me informed of products which may suit my needs
She is an absolute credit to the company.. Colin

Reply from Eden Mobility - Oldham
Great service and friendly
Great service and friendly, patient person, thanks Lucy.

Reply from Eden Mobility - Oldham
Walking stick…
Hi good morning I would to leave a review for a item I bought in oldham yesterday a nice lady and gentlemen served me and they looked after me as I have dementia they were very understanding Bernard

Reply from Eden Mobility - Oldham
A good customer service
I am very happy with my shopping today at this place with helps from Lucie Donnelly and her colleague. Awesome job! Well done to both of you. Thank you.

Reply from Eden Mobility - Oldham
Great customer service
Spoke with Lucie at the Oldham branch looking for a mobility scooter for my mum. Lucie was really helpful and knowledgeable about the different scooters. We were looking for one that would go in the boot we had one in mind but after Lucie went through it with us decided it was too heavy we looked at a lightweight one and one that was on sale mum tried both and picked the one on sale one Happy mum. Thanks to Lucie for looking after us great customer service

Reply from Eden Mobility - Oldham
Absolutely disgraceful company last…
Absolutely disgraceful company last year I phoned regarding a power wheelchair I was told they would bring two out for us to try out he turned up with one wheelchair that had no battery pack and was asking for a £200 deposit there and then for something we can't even try out.
. Last week my next door neighbour past away the week before she passed they payed eden £3.500 for a stair lift its been used once. Today my grieving neighbour came round to tell me eden will only give him £500 for them to take it back. Disgraceful company and should be ashamed for praying on the disabled.

Reply from Eden Mobility - Oldham
Excellent online presence
Excellent online presence. Really user friendly website. Fantastic value for money is offered across a great range of useful products. I would highly recommend this service to a friend. 10/10.

Reply from Eden Mobility - Oldham
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