Went in this morning for a toilet key , Lucle greeted me with a lovely warm smile , she was so chatty , polite and charming, took very good care of me , thank you
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can't thank Lucie and Justin enough for today, especially Lucie! They made the purchase of a wheelchair and pressure cushion for my mum so easy. With guiding me through every step on how to use and... See more
Company replied
I went to Eden to have a look at different wheelchair options as my mobility has been getting worse. Very friendly staff Laura showed me all the different chairs and let me try them all out. She was... See more
Company replied
Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair. I Met the lovely,friendly,bubbly personality of Rachel. I th... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom
- 0161 393 4597
4.9
Excellent
148 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly & helpful service
Rachel was very friendly & helpful demonstrating the walkers for my mum, thank you 🙏
17 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
My experience today in selecting a…
My experience today in selecting a automatic folding scooter has been fantastic Rachel at Eden Mobility was so professional, patient, and a lovely personality. After test driving 2 models I decided that the Smartie Plus suited my needs I would definitely recommend Eden Mobility
17 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden mobility, Oldham
I can't thank Lucie and Justin enough for today, especially Lucie! They made the purchase of a wheelchair and pressure cushion for my mum so easy. With guiding me through every step on how to use and manage the product. They are the most pleasant, polite, chatty, friendly and knowledgeable team i could ask for. Again thank you for making my life easy today.
11 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Rachel was friendly
Rachel was friendly, knowledgeable and professional, listening to my needs and offered many alternatives without being pushy.
8 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Went in this morning for a toilet key
Went in this morning for a toilet key , Lucle greeted me with a lovely warm smile , she was so chatty , polite and charming, took very good care of me , thank you
11 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Lucie and Sam are great
Lucie and Sam are great, coffee mornings g are my highlight of the week.
7 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
We were looking for a electric…
We were looking for a electric wheelchair. Sam at Eden Mobilty was really helpful and showed us somethin to fit our needs. Very impressed with the service.
3 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Lucie is amazing and wonderful person I…
Lucie is amazing and wonderful person I meet and was very good with me
3 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
2nd purchase
Accompanied my aunt to purchase her second walker from here today and was served by the lovely Rachel.
Great service again and very thorough. Made my aunty feel at ease and explained all the functions well.
Thank you again.
1 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great service from Lucie and Sam
Great service from Lucie and Sam. Thank you for your support looking forward to coffee mornings.
29 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Laura and Lucie are the best!
Came in with a friend and had a lovely experience with Laura and Lucie. They were so warm and bright and helpful. They told us about the coffee morning on a Friday and I'll definitely be going. These 2 are wonderful assets to your team
22 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Only went to have a browse in order to…
Only went to have a browse in order to help my mobility whilst on little journeys & holidays. Ended up driving away with just what I was looking for. What friendly helpful ladies that Lucie & Laura are too. Thank you both very much.
22 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Took my partner to look at wheelchairs
Took my partner to have a look at some wheelchairs. Both the staff Lucie and Laura were very helpful and had a lot of knowlage about the products.
They let my partner try out the chairs and we had a bit of a laugh witch was really nice
20 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent customer service
I went to Eden to have a look at different wheelchair options as my mobility has been getting worse.
Very friendly staff Laura showed me all the different chairs and let me try them all out. She was very helpful and not pushy at all as today was just a recon mission to find out prices and what I wanted ect.
Laura also told me about the coffee mornings which will be nice to attend will definitely be back ☺️
20 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Friendly and welcoming always being…
Friendly and welcoming always being treated the best and staff always looking out for the customers in the best way, Lucie and Laura attended my every need perfectly and fully caring about my feelings and helped me get the service I needed
20 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Lucy made me feel welcome was friendly…
Lucy made me feel welcome was friendly and helpful and I will shop at Eden Mobility Oldham again
15 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Pleasant very helpful and trustworthy.
Pleasant very helpful and trustworthy.
Was able to help and understand my friend who has hearing problems
Thank you for all your help
11 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Rachel was extremely helpful
Rachel was extremely helpful, did her best to solve my problem within minutes, big thankyou
11 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Lucie is great thanks for everything…
Lucie is great thanks for everything you do for us, it's our 3rd purchase.
7 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
I will return 100%
Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair.
I Met the lovely,friendly,bubbly personality of Rachel. I think we spent 30 minutes just getting on with general chitchat I've not made any soup yet but I will save you some as promised! They do a coffee morning Friday's which will be good to do. I will return 💯% Karen
14 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.