Ecosave Gas & Power Reviews 

10,130
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 955 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and polite staff for providing clear information, offering great support, and answering all questions with genuine patience. Consumers also appreciate the excellent service that makes finding better energy deals completely straightforward, efficient, and entirely stress-free. Though some reviewers were not happy with persistent calls regarding contract renewals and feeling pressured during the signup process. A few people mentioned that initial quotes occasionally differed from direct supplier offers and found the telephone exchange process a bit clunky and complicated. People also reported that renewal discussions sometimes happened much earlier than expected while current agreements were still active.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as helpful,... See more

Service

Clients share positive opinions on service, noting that representatives are helpful, professional, and... See more

User experience

Customers had positive experiences with user experience, finding the process straightforward and easy to... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as extremely helpful,... See more

Price

Consumers express satisfaction and appreciation regarding the pricing and rates offered. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a bit sceptical because this was unusual for prices to drop after only a few days into a new contract, it still bothers me until I see the next few bills , to see that we have made the right dec... See more

Rated 5 out of 5 stars

Adam Informative and professional. Answered all my ridiculous questions and put my mind at ease. Great and efficient communication via email. Easy process. Thank you Macey then just ticked the res... See more

Rated 5 out of 5 stars

They are open and honest. They explain everything such as their obligations and duties and those of us, the customer. They go to extraordinary lengths to make sure that the customer is aware of all th... See more

Company replied

Rated 5 out of 5 stars

Really nice experience with this company. spoek to several people Reece, Kennedy and Ruby. goo drates after abit o negociation.


Company details

  1. Electric Utility Company
  2. Business Broker
  3. Consultant
  4. Price Comparison Site
  5. Utility Contractor
  6. Water Utility Company

About Ecosave Gas & Power

Written by the company

Ecosave Gas and Power is one of the UK’s leading business energy brokers, trusted by thousands of companies nationwide. With over 10 years of experience, we specialise in helping businesses cut costs and take control of their energy contracts.
CLICK HERE FOR A QUICK QUOTE VIEW MONEY SAVING TIPS NOW Our vision is simple: to be the first choice for UK businesses looking for clear, honest, and effective energy saving advice. We go beyond traditional energy brokers by offering a personal, tailored service that puts our clients first. Every business is different, which is why we take the time to understand your needs and provide solutions that make a real difference.

At Ecosave, we compare tariffs from a wide range of UK gas and electricity suppliers, ensuring you always get the most competitive rates. Whether you’re reviewing an existing contract or switching to a new supplier, our goal is to save your business money and remove the hassle from the process.

In addition to gas and power, we also provide support with water, waste management and a variety of other products, helping businesses lower costs across multiple services. With Ecosave, you gain a reliable partner committed to reducing your bills and improving efficiency, so you can focus on running your business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(10,130)

906 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grace was excellent

Grace was excellent - painstaking and patient throughout the whole long process

19 June 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Toby
We understand that sometimes the process can be complex due to the many thousands of energy tariffs available and the speed at which the market can change. However, we pride ourselves on remaining calm and patient as we guide you through the journey.
Thanks for the feedback, this has been passed on to Grace!
All the best
Ecosave

Rated 5 out of 5 stars

Chloes service was brilliant she…

Chloes service was brilliant she answered all my questions and was extremely helpful

16 June 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Hayley
Thanks for the glowing review! Chloe is one of our most experienced advisors and always provides a 5-star service.
Be sure to get in touch if you have any further questions!
Ecosave

Rated 1 out of 5 stars

Not the best rates and won't take no for an answer

We used Ecosave last year for the renewal of our charity electricity contract as they claimed to offer the best rates from our current supplier. I have received numerous calls saying the contract is due for renewal and that we will be hit by out of contract pricing when in fact we have 18 months left on our current agreement. When speaking directly to our supplier they were able to offer a renewal direct which was approximately 20% cheaper than the price Ecosave quoted as the best available. We renewed direct and after explaining this to Ecosave I still receive several calls a week asking me to renew with them.

15 June 2026
Unprompted review

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