easyfundraising Reviews 

4,365
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing clear guidance, encouraging incentives, and wonderful support during the initial setup process. Consumers find the website extremely intuitive and effective for raising vital funds smoothly through their everyday online shopping routines. However, some reviewers were not happy with the tracking system, noting that donations can take too long to complete or fail to register properly. Some people also felt that having to click through pop-ups and navigate away from active shopping pages creates unnecessary hassle and slows down the entire donation experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that the support team is consistently helpful,... See more

User experience

Customers had positive experiences with user_experience, frequently praising the platform for being very easy... See more

Customer service

Users describe positive interactions with customer service, praising the team for being extremely responsive,... See more

Website

Customers consistently note positive experiences with website interfaces, describing them as very easy to use... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation and satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

Company replied

Rated 4 out of 5 stars

Club I belong to use easyfundraising to fund various projects for juniors etc, and over a 4 year period best part of £3k has been raised from just 50 odd members, which is of course marvell... See more

Company replied

Rated 5 out of 5 stars

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause throu... See more

Rated 5 out of 5 stars

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternat... See more

Company replied


Company details

  1. Cashback Provider
  2. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.4

All reviews

(4,365)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easyfundraising experience - Easy from start to finish!

The Easyfundraising experience has been fantastic. We just setup our Easyfundraising account for our charity and it had been such smooth sailing! The Fundraising Specialist Team have been great. Extremely responsive and supportive - much more so than I would've expected. The promotional material that they provide is excellent as well. Really can't fault Easyfundraising at all and how helpful the Fundraising Specialist Team has been. Really looking forward to working with them to raise lots of funds for our charity! :-)

29 September 2025
Unprompted review
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Reply from easyfundraising

Really glad to hear that Louise! We're here whenever you need our support! :) - Luisa

Rated 5 out of 5 stars

Simple, fun and honest fundraising!

This is such a simple format to utilise to bring in vital fundraising without costing your supporters anything additional to what they would usually spend shopping online!

The fundraising specialist team have been extremely helpful giving clear, timely and simple steps and tools to follow to make the most of this opportunity.

The whole programme is of the highest quality in terms of communication and ease of use for fundraiser and donator. It even becomes fun competing with your family and friends to see who has raised the most so far for your cause!

I wish I had found this resource sooner and will continue to increase the number of supporters we have and donations we receive!

Thanks for everything!

29 September 2025
Unprompted review
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Reply from easyfundraising

Thanks so much for your great review Nicola! We pride ourselves on helping all our good causes :) Luisa

Rated 5 out of 5 stars

Shout out to the super star Fundraising Specialist Team!

Signing our cause up to easyfundraising was super simple and straight forward, but what I didn't expect was such fantastic support from the Fundraising Specialist Team. Rena and Luisa reached out to help us set up a sign up incentive scheme to encourage people to sign up to support our cause, which seemed like a no brainer with very little effort required from us. They provided free marketing materials including QR codes, posters and content for social media to help us promote ourselves, and in less than 5 weeks we've signed up 60 supporters and raised £117.42! I never in a million years expected such a fantastic result in such a short time, and the donation reminder pop up is nothing short of genius - I can't wait to see how much we can raise for the rest of the year :)

26 September 2025
Unprompted review
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Reply from easyfundraising

That's great to hear Jess! We can't wait to see what you raise the rest of the year too! Thanks so much for such a glowing review too, always happy to help! - Luisa

Rated 5 out of 5 stars

Excellent Service

I have had several recent dealings with the Fundraising Specialist Team and the support has been first class. Thoroughly recommend.

23 September 2025
Unprompted review
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Reply from easyfundraising

Thanks for such a lovely review Gareth, happy to hear the team supported you - Luisa

Rated 5 out of 5 stars

It is so easy to set up and one of my…

It is so easy to set up and one of my charities raised £60 in the first two weeks from only 5 shops online creating vital funds for this start up! I am rolling this out to the membership of my other charity to raise funds for a specific campaign ...I think they are going to love it!

23 September 2025
Unprompted review
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Reply from easyfundraising

Thanks for your review Denise, so glad to hear we're helping raise those vital funds. Keep up the great work! - Luisa

Rated 5 out of 5 stars

We stumbled across EasyFundraising…

We stumbled across EasyFundraising quite by chance, but we’re really pleased that we did because in a short while, the Fundraising Specialiat Team have helped us raise a fantastic sum of money that is already making a difference to the people our charity supports. Thank you

5 September 2025
Unprompted review
Rated 5 out of 5 stars

New Club Funding

As a new club we wanted to find the best way to raise funds. easyfunding is excellent once you get everyone signed up and interactive

Thanks to the Fundraising Specialist Team this has been made so much easy with helpful hints, videos, QR codes, posters and incentives

24 August 2025
Unprompted review
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Reply from easyfundraising

Thanks for your review Stuart, glad to hear the team were super helpful! - Luisa

Rated 5 out of 5 stars

Great support

I have been dealing with Luisa in the Fundraising Specialist Team and she has been really helpful with guiding me through the process and giving extra support when required.

10 September 2025
Unprompted review
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Reply from easyfundraising

Thank you so much for your feedback Claire, I'm so glad I was able to support you. Luisa

Rated 5 out of 5 stars

Easyfundraising has made such a difference to our little charity

Easy to set up and fantastic support from the team. Range of donations from the start... From 8p to £60 yesterday by using USwitch!! So it really is a no brainer, we are a very small charity group and every penny counts. I can confirm this is a completely independent review!

7 September 2025
Unprompted review
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Reply from easyfundraising

Thank you so much for your feedback! Big donation you got there, keep up the great work! - Luisa

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, great support from the fundraising team. They made things easy for techno phone like me! We started raising money for our small choir without any problems. Can't thank the team enough we are now all using it! Just need to remember to shop through the app.

27 August 2025
Unprompted review
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Reply from easyfundraising

That's great Marie, thank you for your feedback! We're happy we could help - Luisa

Rated 5 out of 5 stars

Cottage Farm Rangers FC

I have been helped recently by Luisa from EasyFundRaising to promote a new members recruitment campaign for the early part of August and we added 21 new members to our organisation, Cottage Farm Rangers Football, thanks to her help and advice. Currently she is now helping with encouraging our increased membership + 200 to shop more regularly online.
Thanks
Charlie Hembry

20 August 2025
Unprompted review
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Reply from easyfundraising

Blushes Charlie! Thank you for the lovely feedback, happy to be helping you and Cottage Farm Rangers Football - Luisa

Rated 5 out of 5 stars

Exactly what it is! Easy fundraising

Been alot of fun raising supporters for our local football team, easy fundraising is exactly what it says on the tin, they give you the tools and incentives needed to get people involved

19 August 2025
Unprompted review
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Reply from easyfundraising

Thanks for your feedback Hayley, glad to hear it's been fun! Happy fundraising - Luisa

Rated 5 out of 5 stars

Easy....? YES. No cost to charities or supporters..

Mixed feelings about writing an honest and appreciative review because I would not want to encourage too many local charities to sign up and experience: the same easy signup process for their supporters and good advice and resources online and from the "Fundraising Specialist Team". Slowly building supporters, £20+ in account within first month but planning for more! Thank-you easyfundraising.

11 August 2025
Unprompted review
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Reply from easyfundraising

Thanks for your great feedback Brian, glad to hear the team are supporting you with resources. Well done with your £20+ raised! -Luisa

Rated 5 out of 5 stars

Brilliant app!

Brilliant app!! Great way to raise funds and super easy

4 August 2025
Unprompted review
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Reply from easyfundraising

It sure is! Happy fundraising Emma - Luisa

Rated 5 out of 5 stars

We’ve had a great experience with…

We’ve had a great experience with Easyfundraising so far! The platform is easy to use, and the support from the Fundraising Specialist Team has been brilliant. They were really kind and even added a bonus for us when we were just short of our goal. Thank you for being so helpful and encouraging – we’re really grateful for the support with our new CIC journey! 🙌

— Smiles to Come CIC

29 July 2025
Unprompted review
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Reply from easyfundraising

Thanks for your great feedback - Luisa

Rated 5 out of 5 stars

Literally a no-brainer

Literally a no-brainer. Works really well with the donation reminder on so you don’t forget. Sometimes it’s a few pennies each purchase like on eBay, and sometimes it’s a very surprisingly good percentage and quite a few pounds, all to the benefit of your favourite chosen charity just by shopping in your normal way and sites.
Accumulated a nice amount for my choice over the past year or two just chipping away as normal. Love it!

24 July 2025
Unprompted review
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Reply from easyfundraising

Thats wonderful to hear Stephen, great to hear you're using the donation reminder it really is a great way to make sure you're getting every donation! Luisa

Rated 4 out of 5 stars

Easy way to raise funds

Easy way for our supporters to raise funds for our rescue
Greyhound Rescue And Co-ordinated Emergencies

18 July 2025
Unprompted review
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Reply from easyfundraising

So glad to hear that Tracy, good luck with your fundraising - Luisa

Rated 1 out of 5 stars

Scam

The promise of donating for your good cause is falsely advertised, because it is entirely up to the individual retailer whether a donation is actually made or not in real time. The chances are: no money will ever be donated, whatsoever. This is a type of scam to reel people in and dupe them into buying stuff from dodgy retailers with no benefits to the customer, whatsoever. Awful experience!

15 July 2025
Unprompted review
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Reply from easyfundraising

We're really sorry to hear you haven't had a positive experience. We’d really like the chance to understand what went wrong and see how we can make it right. If you're willing to share more details, please contact us at reviewfeedback@easyfundraising.org.uk and we’ll do our best to help.

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