easyfundraising Reviews 

4,365
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing clear guidance, encouraging incentives, and wonderful support during the initial setup process. Consumers find the website extremely intuitive and effective for raising vital funds smoothly through their everyday online shopping routines. However, some reviewers were not happy with the tracking system, noting that donations can take too long to complete or fail to register properly. Some people also felt that having to click through pop-ups and navigate away from active shopping pages creates unnecessary hassle and slows down the entire donation experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that the support team is consistently helpful,... See more

User experience

Customers had positive experiences with user_experience, frequently praising the platform for being very easy... See more

Customer service

Users describe positive interactions with customer service, praising the team for being extremely responsive,... See more

Website

Customers consistently note positive experiences with website interfaces, describing them as very easy to use... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation and satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

Company replied

Rated 4 out of 5 stars

Club I belong to use easyfundraising to fund various projects for juniors etc, and over a 4 year period best part of £3k has been raised from just 50 odd members, which is of course marvell... See more

Company replied

Rated 5 out of 5 stars

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause throu... See more

Rated 5 out of 5 stars

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternat... See more

Company replied


Company details

  1. Cashback Provider
  2. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(4,365)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great way to raise money for smaller…

Great way to raise money for smaller causes at little or no inconvenience to yourself. Little by Little the donations start to build up (even just doing your weekly shop) and before you know it you're able to help a local sports club or a charity trek, whatever is close to your heart.

3 February 2026
Unprompted review
easyfundraising logo

Reply from easyfundraising

Thanks for your review Helen, it's great to hear you're enjoying raising with us :) - Luisa

Rated 5 out of 5 stars

We were delighted to sign up to help…

We were delighted to sign up to help raise much needed funds for our school. We have found the experience very smooth running and very effective especially with the help I received from the "Fundraising Specialist Team" we had it all sorted out within a few hours. Thank you so much.

29 January 2026
Unprompted review
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Reply from easyfundraising

Thank you for your review Lucille, that's so great to hear! Keep up the great work :) - Luisa

Rated 5 out of 5 stars

I have had a really positive experience…


I have had a really positive experience with easyfundraising. The incentive bonus for signing up new supporters was a great extra but the Fundraising Specialist Team had been fantastic, so helpful in getting us set up on the platform.

As someone new to it all, I really appreciated how responsive and clear they were in guiding me through the process. We’re now recruiting an army of fundraisers and we’re all a little bit addicted!

A very supportive team and a straightforward, platform for easy wins. Very highly recommended

26 January 2026
Unprompted review
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Reply from easyfundraising

Wow Liam, thank you so much for your kind words! We really appreciate you taking the time to leave such a positive review. We’re excited to follow your journey with us and wish you every success. Keep up the great work! Luisa

Rated 2 out of 5 stars

Nice idea, poor execution

I love the idea behind this and raising funds for good causes.
However regularly you can follow the procedure perfectly and donations don’t track. Also donations regularly get rejected with no justified reasoning and customer service is non existent. A shame.

25 January 2026
Unprompted review
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Reply from easyfundraising

Hi Charlotte, I’m sorry to hear about your experience. I’ll be in touch shortly to learn more and see how we can resolve this for you. Thanks, Luisa

Rated 5 out of 5 stars

A brilliant boost to charities

This is a marvellous service - I help my charities just by shopping and can boost their donations for free! So easy to use through the reminder extension, and I've been surprised how many retailers subscribe. A simply brilliant idea.

16 January 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Ruth, the donation reminder really is a fantastic tool to make sure you're not missing out on any donations! Luisa

Rated 5 out of 5 stars

Highly recommend to raise funds.

This is very easy to use (pardon the punt). By making sure both browsers are added, every time you shop online, you can click for donation. Of late, some donations are not registered after I have shopped and I have had to put in claims for missing donations.

11 January 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Sushma, the team will look into those claims for you and get those sorted :) - Luisa

Rated 5 out of 5 stars

Really easy to set up for my Community…Brilliant. Sign up now!

Really easy to set up for my Community Interest ( not for profit) Company. I was given great support from the fundraising specialist team, both over the phone and with follow up emails offering help and inspiration. A brilliant scheme to allow friends and supporters to contribute to our cause without any financial loss to themselves. Love it. Thanks

7 January 2026
Unprompted review
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Reply from easyfundraising

Thanks so much Lizzie! The fundraising specialist team are really passionate about helping all our causes, so pleased to hear this :) - Luisa

Rated 1 out of 5 stars

I am only giving one star because there…

I am only giving one star because there is not a no star option available. Absolutely terrible company. A total scam to get you to make money for them offering you the opportunity to make pennies towards your cause. Donations were not accepted even though guidelines had been followed and extra bonus that were on offer were then not transferred. DO NOT USE THIS COMPANY.

22 December 2025
Unprompted review
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Reply from easyfundraising

Hi Kristin, I'm sorry to hear that we'd love the opportunity to look into this further for you. if you could reach out to us at reviewfeedback@easyfundraising.org.uk - Thanks Luisa

Rated 2 out of 5 stars

Retailers not donating

It helps if the retailers actually donate as promised instead of coming up with nonsense excuses.
Good idea but let down by many retailers so makes me wonder is it worth it?

17 December 2025
Unprompted review
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Reply from easyfundraising

I'm sorry to hear that Anthony, if you could reach out to us at reviewfeedback@easyfundraising.org.uk we can look into what those issues are - thanks, Luisa

Rated 5 out of 5 stars

Great help and assistance to setup a fundraising campaign.

The help and assistance from the Fundraising Specialist Team helped me to get our fundraising campaign off to a flying start! I was provided with lots of hints and tips including readymade information to put out on social media. There were also materials that I used to present the campaign to our church congregation. I am delighted with the response so far, due to the excellent support received.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

One figure then another...

Surely if you are raising money you get an update? Well I did, and the figure was nearly a thousand pound. The charity dooesnt acknowledge payments by the way and now my fundraising is 145.00.

The maths don't add up. No way have I raised 145.00 in the quarter after the 995.00 unless I bought a house.

Not only that, the app is so annoying. It sneaks in and you press it but it becomes tiresome. In fact, it is an irritant.

The concept is lovely and I am all for it but the actual system and management is appalling. People sign up to do some good, for people at the end of that to think they have been scammed is a massive failing.

5 December 2025
Unprompted review
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Reply from easyfundraising

Hi Rhys, I'm sorry to hear about your experience, if you could reach out at reviewfeedback@easyfundraising.org.uk I can take a look at your total and help you with the donation reminder - Thanks Luisa

Rated 5 out of 5 stars

Very easy fundraising tool

We have already raised about £25 in a month which is great! The Fundraising Specialist Team have been very helpful with an introductory call and start-up incentive to boost our donations. It is a very easy and simple way of fundraising. We would definitely recommend EasyFundraising as money can be raised without any cost to the user!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy Fundraising really is easy!

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause through them. Any questions are answered immediately and I'm pleased to say that we were able to gain valuable new members in our recent drive, which they supported by offering bonuses for new sign ups. It's the easiest way to raise funds!

13 October 2025
Unprompted review
Rated 4 out of 5 stars

Free money!

Whilst you need to lot of people signed up to make a decent amount of money, you can’t really argue with FREE money for your cause.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - the team are always there to help you, going over and above to help you raise vital funds for your group or organisation. We cannot thank you enough.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Fundraising Specialist Team

Brilliant website helping my local cricket club, so easy to use and rewards are fantastic. Special thanks to the Fundraising Specialist Team for the help with marketing and advice

28 October 2025
Unprompted review
easyfundraising logo

Reply from easyfundraising

So pleased to hear that Stephen, thank you. We are always here to support :) - Luisa

Rated 5 out of 5 stars

The Fundraising Specialist Team have…

The Fundraising Specialist Team have been extremely helpful in aiding us as we set up the scheme for our Church. People have found the procedure reasonably easy and are amazed at how the system enables our funds to be enhanced without it costing them anything

6 October 2025
Unprompted review
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Reply from easyfundraising

Thanks for your review Richard, glad to hear how helpful you've found the team :) - Luisa

Rated 3 out of 5 stars

Regular missing donations

You think by the amount of donations it shows you are due you would get it but unfortunately this is not the case. The only ones I get without any issues are mainly Amazon and Ebay. I have had to raise numerous claims for missing donations, and they take ages to get back on these. Booking.com & Money supermarket show as paying high donations but I have not successfully had any of these high payments confirmed. Also had to raise a claim for Holiday extras which also should be a high donation but it is not showing.

29 September 2025
Unprompted review
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Reply from easyfundraising

I'm sorry to hear that Christine, whilst we do investigate your queries, some need alittle more time than others, we thank you for your patience whilst the team look into those. Please reach out if you have any that you'd like to discuss further - Thanks Luisa

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