easyfundraising Reviews 

4,365
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing clear guidance, encouraging incentives, and wonderful support during the initial setup process. Consumers find the website extremely intuitive and effective for raising vital funds smoothly through their everyday online shopping routines. However, some reviewers were not happy with the tracking system, noting that donations can take too long to complete or fail to register properly. Some people also felt that having to click through pop-ups and navigate away from active shopping pages creates unnecessary hassle and slows down the entire donation experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that the support team is consistently helpful,... See more

User experience

Customers had positive experiences with user_experience, frequently praising the platform for being very easy... See more

Customer service

Users describe positive interactions with customer service, praising the team for being extremely responsive,... See more

Website

Customers consistently note positive experiences with website interfaces, describing them as very easy to use... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation and satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

Company replied

Rated 4 out of 5 stars

Club I belong to use easyfundraising to fund various projects for juniors etc, and over a 4 year period best part of £3k has been raised from just 50 odd members, which is of course marvell... See more

Company replied

Rated 5 out of 5 stars

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause throu... See more

Rated 5 out of 5 stars

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternat... See more

Company replied


Company details

  1. Cashback Provider
  2. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

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4.4

All reviews

(4,365)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful experience

Awful experience, quick to give you a call on how to set up and the benefits, but someone somewhere is making a quick buck out of my shopping. Got the first 2 donations and then nothing. Customer services told me what the issues were. Firstly cookie settings, so I changed them all, same thing happened. Then it was perhaps that the retailers terms and conditions hadn't been met. Lets be right here....all four different retailers terms had not been met? Opened claims for three of them. Apparently this can take 6 months and then you aren't guaranteed to get the donation. The only thing quick to happen was customer services closing my account and whipping away the £1.51 we had actually been able to get through cookies and terms and conditions.

1 July 2025
Unprompted review
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Reply from easyfundraising

Hi there,

Thanks for sharing your feedback. We're sorry to hear you’ve had a frustrating experience using easyfundraising.

We always aim to make it as easy as possible for supporters to raise donations, but sometimes there can be issues with tracking that are outside our control, such as browser settings or retailer terms not being met. We understand how disappointing it is when things don’t work as expected, and we’re always here to help when they don’t.

If you'd be happy to get in touch, our team can take another look at what’s happened and see if there’s anything further we can do. Please contact us at reviewfeedback@easyfundraising.org.uk.

Thank you again for taking the time to leave a review.

The easyfundraising Team

Rated 5 out of 5 stars

The Fundraising Specialist Team have…

The Fundraising Specialist Team have been fabulous - really helpful and full of ideas for extra ways of getting new supporters. Their enthusiasm is infectious!

24 June 2025
Unprompted review
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Reply from easyfundraising

Thanks, Louise! We’re so pleased the team’s enthusiasm and ideas have inspired you. Helping causes thrive is what we’re all about, and it’s wonderful to know their support is making a difference. Keep up the great work!

Rated 5 out of 5 stars

Excellent Service!

Received excellent communication and personalised link and posters from the 'Fundraising Specialist Team' we had more than 10 people sign up within first couple days. Clear concise information and fundraising tools. A pleasure to deal with the team. Many thanks, Helen

3 June 2025
Unprompted review
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Reply from easyfundraising

Thank you, Helen - that’s fantastic to hear! It sounds like you've had a flying start, and we’re so pleased the materials and support helped you grow your supporters straight away. Wishing you continued success with your fundraising.

Rated 5 out of 5 stars

Intuitive and frictionless to use

Intuitive and frictionless to use once you get into the swing of it. Luisa and the fundraising specialist team have been extremely helpful throughout the establishment of our cause page.

17 June 2025
Unprompted review
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Reply from easyfundraising

Thanks, Matt! It’s great to know you’ve found the platform easy to use. We’ll be sure to pass on your lovely feedback to Luisa and the team – they’ll be delighted to hear their support made a real difference in getting you up and running.

Rated 5 out of 5 stars

I took over the easyfundraising account…

I took over the easyfundraising account from a previous admin and the Fundraising Specialist Team have been extremely helpful in making the transition as effortless as possible. They have also been a big help in assisting us with getting as many supporters signed up as possible!

26 May 2025
Unprompted review
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Reply from easyfundraising

Thank you so much for the kind words! We're thrilled to hear the Fundraising Specialist Team made the transition smooth and helped you build strong supporter engagement. You're doing a brilliant job and we're excited to see your cause continue to grow!

Rated 5 out of 5 stars

This is a brilliant idea and so easy to…

This is a brilliant idea and so easy to use. The support team are very good and responsive. Such an easy way to earn funds for our small riding club.

7 June 2025
Unprompted review
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Reply from easyfundraising

I'm glad you're finding easyfundraising easy to use. Good luck with your fundraising and thank you for your review. - Paul, EFR

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We’ve had a great experience with easyfundraising! The Fundraising Specialist Team have been really supportive and encouraging throughout our campaign. Special thanks to Luisa for the clear communication and for recognising our efforts with a bonus donation. The platform is easy to use, and it's a brilliant way to raise extra funds for our cause. Highly recommend to anyone looking to boost their fundraising efforts!

30 May 2025
Unprompted review
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Reply from easyfundraising

Thanks for your great review. Good luck with your fundraising! - Paul, EFR

Rated 5 out of 5 stars

It is a good way to raise income for our organisation

It is a good way to raise income for non-profit organisations. CASS encourages small charities to join our cause. Dr Hamba

15 May 2025
Unprompted review
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Reply from easyfundraising

Thank you for your review — we're so glad to hear CASS is encouraging more small charities to get involved. - Paul, EFR

Rated 5 out of 5 stars

Makes donating whilst shopping, so easy

The donation reminder button is easy to install and a great way to remind one to donate via the EASY FUNDRAISING site or App.

There are only a few merchants (Amazon and Booking.com for example) that the donation reminder doesn’t automatically work for - but I’ve been using EasyFundraising for so long now, that I just remember!!

For all the other merchants - and even those new ones that are added over time - this donation reminder button works a treat!

Genius way to remember to help a cause close to your heart, simply by shopping online 💪

19 May 2025
Unprompted review
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Reply from easyfundraising

Thanks so much for your lovely review — we're thrilled to hear the Donation Reminder is helping you support your cause so easily! - Paul, EFR

Rated 2 out of 5 stars

Greedy company

I see they have raised 45 million pounds for good causes. Do you realise that means they have made 45 million pounds for themselves as they keep 50% if every donation? I think this is extremely greedy. Further, they are happy to pay you your few pennies but not larger amounts. Having paid for a group booking with Warner's and not receiving the money, Easyfundraising came back with their usual excuses that I must have done something wrong so I wrote to Warner's who were able to show they had paid Easyfundraising their commission! With this information Easyfundraising had to cough up. It seems to happen every time there is a larger sum of money involved. I am currently pursuing the money due for my Ocado orders, placed through their website, NOT their app. I have today contacted Ocado hoping they will be as helpful as Warner's were. I would have nothing to do with this company if my leaving it would not disappoint my triathlete great nephew. If you can raise money in other ways, do so as you will get more and not have to spend time pursuing what is rightfully yours!

Re: Easyfundraising's reply. This is an excerpt from the email I received from Warner's "I have been investigating this with the team who have been back and forth with Easy Fundraising. They have confirmed that My Voucher Codes were sent the commission, however they have agreed as a good will gesture to open this up as a bonus for the same amount and have approved the commission and you should now be receiving this." I would point out that My Voucher Codes said they could find no trace of such a payment. I didn't care as, at last, I was to receive the money due to me. It was a long fight, with many emails, but worth it to me. You reading this can make of it what you will. My opinion is unchanged.

18 May 2025
Unprompted review
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Reply from easyfundraising

Thank you for taking the time to share your feedback. I’m sorry to hear you’ve had a frustrating experience. I completely understand how disappointing it is when things don’t go as expected.

Regarding your Warner’s booking, we didn’t receive any commission for that purchase, as it was paid to a different affiliate. This can happen when you initially click on a paid advert for the retailer or from a review website. This meant we had no funds to pass on, but we did offer a goodwill donation to help cover the missed amount. I also want to stress that we don’t treat larger donations any differently. When a donation is missed, we don’t receive any funds either. We’re always happy to investigate and do what we can to resolve any issues.

If you’re still missing donations, such as the ones from Ocado, I’d be happy to take a closer look for you. Please email me directly at reviewfeedback@easyfundraising.org.uk and I’ll make sure it’s properly followed up.

Thank you again for raising your concerns. Your support means a lot to us and to the causes we help.

Rated 5 out of 5 stars

Fundraising Specialist Team

Luisa who is part of the Fundraising Specialist Team has been such a great help! I have had so much support for our Pre-School Charity!

15 May 2025
Unprompted review
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Reply from easyfundraising

Thank you for your kind words. All the best with your fundraising!

Rated 5 out of 5 stars

Such a great way of raising money for…

Such a great way of raising money for equipment. The site is so easy to use and we are gradually building a list of clients. The Fundraising Specialist Team are really helpful and supportive.

5 May 2025
Unprompted review
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Reply from easyfundraising

Thanks for the lovely feedback! We're so pleased you're finding it easy to use and getting great support from our team. Best of luck with your fundraising!

Rated 1 out of 5 stars

Not Easy

Signed up to this scheme to try and raise money for a World Challenge Trip. Terrible experience. Supposedly have raised over £600 but trying to get money paid out is a nightmare. Don’t know whether this organisation is receiving the money and then just sitting on it, so they get interest, or if it is just poorly managed and the money is not coming in from the retailers supposedly signed up. Don’t waste your time with this, there are better ways to raise money. Concept great but execution terrible. Definitely not “Easy” fundraising!

29 April 2025
Unprompted review
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Reply from easyfundraising

Hi Sue. Thank you for taking the time to leave a review. We are very sorry to hear about your experience.

We would like to look into this for you in more detail and help resolve the issues you have raised. Please could you contact us by emailing reviewfeedback@easyfundraising.org.uk? We will be able to investigate your account and provide the support you need.

At easyfundraising, we are committed to ensuring that the funds raised through our platform reach the causes supporters care about, and we want to make sure your concerns are properly addressed.

We look forward to hearing from you. - Josh, EFR

Rated 5 out of 5 stars

Easy income, really helpful support team

Since registering with Easyfundraising, we have had a constant trickle of donations tracked and are looking forward to seeing them translate into bank credit on the next payment day. Whilst the % on online sales are small, there are so many retailers linked, and it is so easy with the auto pop up, that the donations really do seem to add up. The Fundraising Specialist Team have been incredibly helpful, flexible and responsive, offering incentive periods for sign ups with £1 for each new registration. As a small school charity which has only just started, we have nothing but positive things to say, and have recommended Easyfundraising to other local charities.

24 April 2025
Unprompted review
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Reply from easyfundraising

Thanks so much for your kind words! We're really glad you're finding it easy to raise donations and that our team has been helpful. We appreciate you recommending us to others – it means a lot!

Rated 1 out of 5 stars

What a con!

What a con! Had high hopes of being able to raise a little money for our charity, but almost everything rejected, and very little raised in spite of supposedly being able to qualify. Can't now disassociate from the company despite several attempts to do so, and still receiving annoying links to the company. PLEASE do not sign up for your own safety. Also BEWARE, all the positive reviews are generated internally!

19 April 2025
Unprompted review
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Reply from easyfundraising

Hi Clare, we're really sorry to hear about your experience. This is definitely not the experience we want anyone to have when using easyfundraising. We take feedback like this very seriously and would like the opportunity to look into what’s happened in more detail and help resolve any concerns.

If you're willing to give us a chance to put things right, please contact us directly at reviewfeedback@easyfundraising.org.uk and a member of our team will be happy to help.

Thank you for taking the time to share your feedback.

Rated 1 out of 5 stars

Waste of time and effort

Stock responses: There are no retailers to hold accountable. It was a terrible experience, and don't even get us started on the daily spam emails.

15 April 2025
Unprompted review
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Reply from easyfundraising

Thanks for your feedback, and we're really sorry to hear about your experience. We’d like to understand more about what went wrong and how we can help. Please get in touch with us directly at reviewfeedback@easyfundraising.org.uk so we can look into this further for you. - Josh, EFR

Rated 5 out of 5 stars

Love Easyfundraising

What a fantastic, easy way to raise funds for our school. The Fundraising Specialist Team were always on hand to assist and gave me all the details and material to promote our cause, which helped us gain more supporters.

1 April 2025
Unprompted review
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Reply from easyfundraising

Thanks so much for your lovely review, Helen! We're really glad to hear it's been easy to raise funds for your school and that our Fundraising Specialist Team could support you every step of the way. Wishing you continued success!

Rated 5 out of 5 stars

Responsive, helpful and friendly support

The Fundraising Specialist Team have been enormously supportive and helpful as I started my fundraising journey. There is a huge amount of support materials on the website and the team have also provided me with additional resources which address some of the challenges I have encountered getting people to support the charity via easyfundraising.

13 March 2025
Unprompted review
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Reply from easyfundraising

Thanks for the 5 stars, Chantal! We're so pleased the Fundraising Specialist Team and our resources have helped you get off to a great start. It’s brilliant to hear we’ve been able to support you with some of the challenges too – we’re always here if you need us.

Rated 5 out of 5 stars

The Fundraising Specialist Team have…

The Fundraising Specialist Team have been super helpful with launching this to raise funds for our group. They have been easy to talk to and updates have been useful without loads of spam.

9 April 2025
Unprompted review
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Reply from easyfundraising

Thanks for the great review, Lindy! We're delighted our team could help you launch your fundraising and that the support has felt clear and useful – and not spammy! Best of luck as you continue raising funds for your group.

Rated 3 out of 5 stars

Have used Easy fundraising for many…

Have used Easy fundraising for many years now, but the last few months most of my donations have not tracked. Despite me ensuring all the small print was followed. Dunelm is particularly bad. I raised tickets for the last two missing donations only for Dunelm to claim no knowledge of the order numbers and Easy told me tough luck. At least the tickets were responded to. Many never get a resolution. Becoming not worth the effort TBH

7 April 2025
Unprompted review
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Reply from easyfundraising

Hi, sorry to hear this. If it happens often there could be a browser or cookie issue. If you'd like to email us on reviewfeedback@easyfundraising.org.uk we'll be happy to help get this sorted for you. - Paul, EFR

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