easyfundraising Reviews 

4,365
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing clear guidance, encouraging incentives, and wonderful support during the initial setup process. Consumers find the website extremely intuitive and effective for raising vital funds smoothly through their everyday online shopping routines. However, some reviewers were not happy with the tracking system, noting that donations can take too long to complete or fail to register properly. Some people also felt that having to click through pop-ups and navigate away from active shopping pages creates unnecessary hassle and slows down the entire donation experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that the support team is consistently helpful,... See more

User experience

Customers had positive experiences with user_experience, frequently praising the platform for being very easy... See more

Customer service

Users describe positive interactions with customer service, praising the team for being extremely responsive,... See more

Website

Customers consistently note positive experiences with website interfaces, describing them as very easy to use... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation and satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

Company replied

Rated 4 out of 5 stars

Club I belong to use easyfundraising to fund various projects for juniors etc, and over a 4 year period best part of £3k has been raised from just 50 odd members, which is of course marvell... See more

Company replied

Rated 5 out of 5 stars

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause throu... See more

Rated 5 out of 5 stars

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternat... See more

Company replied


Company details

  1. Cashback Provider
  2. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.4

All reviews

(4,365)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The easyfundraising platform is actually EASY and it works!

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternative is applying for grants one by one.

Their customer service team (go Jess) are outstanding. Friendly, efficient, super helpful and make it obvious they want this to be successful for CIC.

We would rate it higher than 5 stars if that was possible! Thank you

29 April 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your wonderful review! Jess is amazing and we're so pleased to hear how she's supported you. Happy fundraising! - Luisa

Rated 5 out of 5 stars

Brilliant support

The Fundraising Specialist Team are really helpful and have good ideas on how to operate efficiently. My post-setup call was really helpful too.

27 April 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Emma, it's great to hear the team were so helpful - Luisa

Rated 2 out of 5 stars

Constant failure to track payments made…

Constant failure to track payments made despite clearly using access via easyfunding into my online accounts no help from tech team simply says my error

24 April 2026
Unprompted review
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Reply from easyfundraising

Sorry to hear about your experience, Rosemary. If you’d like us to investigate a missing donation and help ensure your future donations track correctly, please contact us at reviewfeedback@easyfundraising.org.uk we’d be happy to help. - Luisa

Rated 5 out of 5 stars

Excellent platform

Excellent platform, Huge benefit for the club. thank you.

23 April 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review! Luisa

Rated 5 out of 5 stars

This is a really straightforward and…

This is a really straightforward and simple way to raise funds and it’s really easy to sign up and use. Great idea and very helpful staff. Thanks a lot

20 April 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review Christopher, so glad to hear you're enjoying raising with us and everyone has been helpful - Luisa

Rated 5 out of 5 stars

Helpful Fundraising Specialist Team

Luisa and Clare at the Fundraising Specialist Team were super helpful with all the process of setting up my causes, they have been quick and friendly to reply to all my questions and have also been proactive at suggesting ways to gain more supporters and donations.

15 April 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your kind words Bettina, we are always here to support and help you raise - Luisa

Rated 5 out of 5 stars

Very helpful and supportive

The help and support when setting up easy fundraising especially the fundraising management team has been second to none. I would definitely recommend.

13 April 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review! So glad to hear the team have been helpful, happy fundraising - Luisa

Rated 5 out of 5 stars

Donate while you shop

An easy way to earn money for your chosen charity simply by continuing to shop online as you usually do. There are many retailers involved and more being added all the time.

9 April 2026
Unprompted review
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Reply from easyfundraising

Hi Mags thanks so much for your review! - Luisa

Rated 4 out of 5 stars

Fundraising Specialist Team are so…

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

27 March 2026
Unprompted review
easyfundraising logo

Reply from easyfundraising

Thanks so much for your review! We're so pleased to hear the team were helpful. - Luisa

Rated 1 out of 5 stars

All my Tesco purchases declined despite…

All my Tesco purchases declined despite spending more than £100 each time. Irrational scam. Seems to include pending donations in total raised and then decline them. Misleading, infuriating and not at all easy to use.

26 March 2026
Unprompted review
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Reply from easyfundraising

I'm sorry to hear that Harriet, if you can contact us on reviewfeedback@easyfundraising.org.uk we'd love the opportunity to look into this for you - Thanks Luisa

Rated 5 out of 5 stars

Thank youEasyfunding for your help and…

Thank youEasyfunding for your help and support in getting started. Being able to speak to someone on the phone is so much nicer as well as all the advice within the app. It’s made easy with regular updates via email too. Our small club has already benefited financially in such a short time. I highly recommend this to any one.

24 March 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review Marjorie, so great to hear the club is already seeing those benefits. Keep up the great work fundraising. - Luisa

Rated 4 out of 5 stars

Good app to raise funds for charity…

Good app to raise funds for charity just by usual shopping on many brands. It also allows you to link your debit card when shopping at some shops in person to raise a percentage of your shop.

It is a shame that some any companies refuse to pay out even though they have subscribed to the scheme. Pandora won't pay out despite proof I used the app to buy items. Argos is another company where there seem to be issues and they have only paid out once with two recent purchases not even shown as pending so they should be removed if not willing to pay towards this scheme and my charity has missed out. I will continue to use the app and try to raise as much as I can

9 March 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review. I'm glad to hear you're enjoying using the app and our new In-Store feature. if you want us to take a look at donations you're missing we can, just contact us here reviewfeedback@easyfundraising.org.uk - Luisa

Rated 5 out of 5 stars

EasyFundraising has been a great…

EasyFundraising has been a great opportunity for my non-profit to earn additional income and provides an easy way for our supporters to help us. The staff have always been responsive when I reach out to them and I'm so pleased to be on their platform.

4 March 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review Carolyn, it's great to hear the team are supporting you when you need it. Keep up the great work fundraising - Luisa

Rated 5 out of 5 stars

We are really pleased that we have…

We are really pleased that we have connect with this platform and we expect to use to the extreme. The team are accessible and welcome feedback. We are looking forward to the collaboration and will use it more fully soon and provide updates!

12 February 2026
Unprompted review
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Reply from easyfundraising

Thanks for your feedback! Really great to hear the team are supporting you - Luisa

Rated 5 out of 5 stars

An easy 5star setting up and receiving…

An easy 5star setting up and receiving the information needed was so easy, the team was helpful and very quick with their response when needed. couldn't have asked for better service

24 February 2026
Unprompted review
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Reply from easyfundraising

Thank you Shaun, that's really great to hear :) all the best with your fundraising - Luisa

Rated 5 out of 5 stars

25th Colchester Guides

Setting up Easyfundraising was a smooth operation and the support from the team at Easyfundraising has been helpful throughout the process. They have answered my queries quickly and efficiently over the past few weeks, so long may it continue.

3 February 2026
Unprompted review
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Reply from easyfundraising

Thanks for your great feedback Sue! We're always here to help :) - Luisa

Rated 5 out of 5 stars

I made an error

I made an error with my original review

21 February 2026
Unprompted review
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Reply from easyfundraising

If you could reach out to us at reviewfeedback@easyfundraising.org.uk we can take a look at your query - Thanks Luisa

Rated 5 out of 5 stars

Fundraising Specialist Team

I found the team to be super helpful and fast responding to any queries and supporting our set up! The phone call was also helpful in showing me where to find tips and advice. Thank you!

19 February 2026
Unprompted review
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Reply from easyfundraising

That's great Mrs M! We're always here if you need any further help, good luck with your fundraising! - Luisa

Rated 5 out of 5 stars

Getting started!

Such an easy way to raise money for your cause! The Fundraising Specialist Team — especially Louisa — was incredibly helpful and explained everything in a way that was clear and easy to understand. She also shared great tips on how to increase supporters and was so lovely to speak with over the phone.

Thank you! Highly recommend!

19 February 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for taking the time to leave such a lovely review, it really does mean a lot. I’m so glad I could help explain everything clearly and support you along the way. Wishing you every success with your fundraising! - Luisa

Rated 5 out of 5 stars

Easy fundraising really is easy

Easy fundraising really is easy once you get going. The first couple of days can be a little overwhelming with the emails to get you started as the administrator but the support is exactly what you need and you can book a call for help at a date and time to suit yourself. There’s absolutely no pressure; just helpful advice.

Once supporters have registered for the site they get a quick reminder to donate when they shop online.

It really is a good site. We’ve only been using it for a few weeks but so far, we’ve had no problems.

9 February 2026
Unprompted review
easyfundraising logo

Reply from easyfundraising

Thank you so much for taking the time to leave such a lovely review, we really appreciate your kind words. Dom

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