I have been using this site for about a year now. I am not an excessive user, yet my credits are disappearing without me using them. It disappears by the same amount less than 24 hrs of me earning th... See more
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See what reviewers are saying
I am thrilled with the quality of cinematic videos and graphic design that I have been able to create using Easemate.
Great news people, finally there's an AI image generator that offers the most elite creation environment! They offer various levels of membership, and if you're looking for a completely free tool, thi... See more
I had some trouble being able to access easemate and thought it was a permissions or javascript issue. The first two customer service reps thought it was maybe my OS or my PC speed. I looked into it... See more
Company details
Written by the company
EaseMate AI is your all-in-one platform for productivity and creativity. From writing and research to AI image and video generation, it helps you work faster, learn smarter, and create stunning visuals with ease.
Contact info
United States
- techsupport@easeus.com
- www.easemate.ai
3.4
Average
78 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically takes over 1 month to reply
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Reply from Easemate
We are very sorry to see you felt our service was a "rip off." We are a legitimate business striving to offer a valuable AI creation tool, so reading this is a clear sign that we missed the mark with you.
While your review is brief, we would like the opportunity to understand what led to this feeling. If you are willing, please email us at support@easemate.ai with more details. Whether it was a quality issue, a billing problem, or something else, we are here to listen and help resolve it.
Could be a great tool. Sad.
Could be a great tool, but they take your credits and don't, at times, produce. I did sign up for a subscription, but account still shows free, Customer service is non existant. Finally got an email back after trying live chat 4 times.. nobody there... Told it was the weekend so would get back to me Monday, Lets see if they bother.
14 August 2025
Unprompted review
Very dissappointing attitude to customers
When it works - it works great
BUT 70% it just taken off your credits (money) and do nothing. The support is dead - only mail you can find and zero responce. Very dissappointing attitude to customers
8 July 2025
Unprompted review
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