Easemate Reviews 

61
TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

In general, the website is a bit hit-and-miss when it comes to generation. Though now I'm disappointed that I'm seemingly no longer able to use the "Daily Check-In" feature after a period of it going... See more

Rated 5 out of 5 stars

The product is simple to use and easy to understand. The features are superior to ust about anything else I have come across The pricing is competive and the customer servoce team is fast to respon... See more

Rated 1 out of 5 stars

Prompts constantly ignored. Faces changed to Asian faces. New characters added/created. Scenes completely changed. Characters doing selfies. This company should be reported to the FBI for fraud. Thei... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the images I was able to create. The text to image feature was helpful and resulted in the images I was looking for. Customer support was prompt and solved my concerns witho... See more

Company details

Written by the company

EaseMate AI is your all-in-one platform for productivity and creativity. From writing and research to AI image and video generation, it helps you work faster, learn smarter, and create stunning visuals with ease.


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3.1

Average

TrustScore 3 out of 5

61 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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3.1

All reviews

(61)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a great product

This is a great product, I use it a lot to help with visualizing a project I am working on. I had to get some tech support, and Warren was extremely helpful and patient with all of my questions.

2 April 2026
Unprompted review
Rated 2 out of 5 stars

From Misleading to Poor Quality

As with most other reviewers, the difference between what was presented in the search engine and the actual experience leaves a bad taste. Misleading at best. But what I came to say, after purchasing just enough credits for the small project I was working on, is that even buying credits was insufficient to achieve what was arguably a very straight forward task. So now I have been mislead AND left with dismal slop that is no use to me. Steer clear of this one.

31 March 2026
Unprompted review
Easemate logo

Reply from Easemate

Thank you for taking the time to share your experience with us. We are truly sorry to hear that our product did not meet your expectations.

We understand your frustration regarding the difference between what was presented in the search engine and the actual experience, as well as the issue that the credits you purchased were insufficient to complete what should have been a straightforward task. This is certainly not the level of quality or transparency we strive to deliver, and we sincerely apologize for the inconvenience this has caused you.

To help us investigate the matter thoroughly and find a proper resolution for you, could you please reach out to our official customer support team at support@easemate.ai? Please provide us with your order details and a brief description of the task you were trying to accomplish. We would like to review your credit usage and discuss the possibility of an appropriate solution.

Your honest feedback is invaluable to us, as it helps us improve both the accuracy of our product representation and the reliability of our task execution. We truly hope for the opportunity to make things right and restore your confidence in our product.

Rated 1 out of 5 stars

i will report you for fraud

i will report you for fraud. scam !!

31 March 2026
Unprompted review
Easemate logo

Reply from Easemate

We are sorry to hear that you are disappointed with our product and feel this way. We are committed to being transparent and honest with all our users, and we have no intention to mislead anyone. To help us better understand what went wrong and how we can assist you, could you please provide more details about the specific issues you encountered? For example, which features or expectations were not met?

Please reach out to us directly via our official support channels support@easemate.ai so we can look into your case thoroughly. We would like to clarify any misunderstandings and do our best to resolve the problem you're facing.

Rated 1 out of 5 stars

Absolute dogshit

Absolute dogshit, cant delete my account, ive read the easymate replies here and they just talk about a place ro delete it that doesent even exist.

27 March 2026
Unprompted review
Easemate logo

Reply from Easemate

Thank you for your feedback, and I’m really sorry for the frustration you’ve experienced.

To delete your account, please log into your account on our platform — the option to delete your account is available in your account "Profile"settings. If you’re unable to find it after logging in, could you please send your account login email address to support@easemate.ai? Our support team will then help you delete the account manually.

We apologise again for the confusion and appreciate your patience.

Rated 5 out of 5 stars

Great news people

Great news people, finally there's an AI image generator that offers the most elite creation environment! They offer various levels of membership, and if you're looking for a completely free tool, this one's for you. The generator is so fast, and follows your prompts down to every detail. You've tried many of the rest, now come try the absolute BEST!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Live chat response

trying to get answers about credits since this easemate.ai is credits based free or not. live chat answers my questions well. but image to video generation is actually expensive.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

all in all good

all in all, very good. seems to be relatively easy to use, has a bit of a learning curve though but seems to be easier than othrr picture to image creation softwares

16 March 2026
Unprompted review
Rated 5 out of 5 stars

AI world newbie

I am new to this AI world, I started using this in early 2026 and so picking it all up as I go along but so far with Easemate I feel that I am starting to slowly get the hang of it because although I know I am not doing anything particularly complicated as yet, it is very easy to follow and understand which gives you confidence to carry on and I got good results immediately. The fact that you can collect more credit every day quickly and easily is a bonus, so you know you can always get more which means there's no worry about running out which enables you to feel free to create, try things out and make mistakes. Had a bit of a problem today with one ad for credit that didn't count down so couldn't get a credit as I couldn't finish or go back, this was just one problem but everything else, so far has been positive.
Thanks, look forward to doing more.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Powerful and Surprisingly Easy AI Tool

I started using the AI program from EaseMate AI and I’m honestly very satisfied with the results. From the beginning, the interface felt intuitive and easy to understand, even without any technical background. The AI responds quickly and produces high-quality content that often exceeds my expectations. I especially like how flexible the tool is, because it helps with writing, ideas, and creative tasks in just a few seconds. Another thing I appreciate is that the output sounds natural and well-structured instead of robotic. It has already saved me a lot of time when working on texts and small projects. I also noticed that the software continues to improve with regular updates and useful features. Overall, I’m very happy with this AI program and can definitely recommend it to anyone looking for a reliable and efficient AI assistant

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Compliments.

Hi there! I must say that Easemate ai gives a great service. I like to use it on my my photographs and collage artworks. I am using it for a while now, and I must say that I like the uality. Thank you! T.Svoboda artist

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst App – Feels Like a Scam

They advertise this as a free AI video generator, but that’s not true. When you try to generate a video, they first ask you to create an account. After signing up, they immediately ask for payment.
They also mention joining credits, but those credits don’t even let you generate the first video. If the service is paid, be honest about it instead of calling it free and wasting people’s time.

10 March 2026
Unprompted review
Easemate logo

Reply from Easemate

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We strive to be as transparent as possible about our services, and we apologize if there was any confusion regarding our pricing or features.

To clarify, our platform does offer a free tier that allows users to access certain features without charge. However, some advanced features, such as video generation, may require the use of credits. These credits can be earned through activities like our daily check-in program, which allows users to accumulate credits over time without needing to make a payment. While it may take some time to gather enough credits for video generation, it is possible to use the service for free by consistently participating in these programs.

That said, we completely understand your frustration if this was not clearly communicated. Your feedback is invaluable, and we’ll use it to improve how we present our free and paid features to avoid any misunderstandings in the future.

Rated 3 out of 5 stars

A bit disappointed-no subscription reminder

Hi I very much like using this product . However i hate the fact that I dont get a notification at the end of the month when monthly subscription ends. you just go ahead a recharge, i dont like that. That is not how it was before . i usually get a reminder which give me the option to tell you to go ahead or not.

5 March 2026
Unprompted review
Easemate logo

Reply from Easemate

Thank you for your kind words—we’re so glad to hear that you enjoy using our product! Your satisfaction means a lot to us.

We also truly appreciate your feedback regarding the subscription renewal process. We understand how important it is to have clear communication before any payment is processed, and we apologize if our reminder emails haven’t been reaching you as expected.

Please note that renewal reminders are typically sent a few days before the subscription ends. We recommend checking your spam or junk folder, as these emails may occasionally end up there.

If you'd like us to assist you in canceling the recurring payment or adjusting your subscription preferences, please reach out to us directly at support@easemate.ai. We’ll be happy to help resolve this for you promptly.

Rated 5 out of 5 stars

Excellent customer service and creative possibilities!

had a small issue with my credits not generating a video, but the support team (thanks, Warren!) handled it professionally and quickly. They restored my credits and even provided links to the generated content. EaseUS (EaseMate) is a great tool for anyone looking to push their creative boundaries, especially when working with AI face animation and music. Highly recommended for their proactive approach to customers!

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Rot in hell

Evil, evil people. Can't delete my account or cancel my membership, and when I tried to, the CEO was a complete ass. Rot in hell

3 February 2026
Unprompted review
Easemate logo

Reply from Easemate

Thank you for bringing your serious concerns to our attention. We fully understand your frustration and urgency regarding account deletion.

To proceed with account deletion, please log in to your account via the link below:
https://accounts.easeus.com/

Once logged in, expand Account Center on the left sidebar, go to Profile, then click “I want to cancel my account” at the bottom right to complete the deletion.

Thank you for your patience and support.

Rated 3 out of 5 stars

Difficult to navigate.

Just picking a random ai website to make cute Cat pictures and enchanting forests.

I struggled to find a way to delete my account, as I got too busy with other things in the end.

It took a while to get it deleted, but it finally is. Although it’s on a completely different website, there really should be a way to delete accounts on the website we originally made one on, or at least a link to the other website to do it there.

25 January 2026
Unprompted review
Easemate logo

Reply from Easemate

Thank you for bringing your serious concerns to our attention. We fully understand your frustration and urgency regarding account deletion.

To proceed with account deletion, please log in to your account via the link below:
https://accounts.easeus.com/

Once logged in, expand Account Center on the left sidebar, go to Profile, then click “I want to cancel my account” at the bottom right to complete the deletion.

Thank you for your patience and support.

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