I thought I had been delivered the wrong model of ear-bud. Turns out it was correct, just some confusing information in online reviews. This was sorted out efficiently when I contacted Earspan cus... See more
Company replied
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See what reviewers are saying
Delivery was not made for items with the tracking number not registered to an item. Quite disappointed after waiting for 2 weeks, and after their company claimed that items will be shipped within... See more
Company replied
I would like to thank Earspan for my latest purchase. I really thank you for accepting the earbuds I had to return due to a fault and sending me a different brand I asked for at the same price even th... See more
Love these earbuds! Sound quality is amazing! Earspan were even more amazing! Purchase on their website was super easy, and shipping was super fast from Australia to New Zealand! Would definitely purc... See more
Company details
Written by the company
Premium Ecommerce retailer based in Australia serving locals and Newzealanders. Prompt customer service is our moto. Just reach out to us with any questions about True Wireless Earbuds we are here to help!
Contact info
PO BOX 6307, 3141, Melbourne, Australia
- support@earspan.com
- www.earspan.com
Great experience
Order process was easy, they have a great range of products that I couldn't find anywhere else in Aus. Delivery was fast and well packaged.
16 March 2022
Mifo-05² earbuds
Love these earbuds! Sound quality is amazing! Earspan were even more amazing! Purchase on their website was super easy, and shipping was super fast from Australia to New Zealand! Would definitely purchase from EARSPAN again! Thank you so much!
17 February 2022
Refutable and trustworthy merchant
Refutable and trustworthy merchant / dealer.
Professional Online and DL support team.
Helpful and accommodating with queries and support.
Absolutely easy and fair to deal with.
16 February 2022
Excellent choice product matched all…
Excellent choice product matched all expectations
27 January 2022
Reply from Earspan
Hi Phil, Glad to hear you liking your purchase! Thanks for taking the time to leave a review!
I received the order very quickly and…
I received the order very quickly and they are great !!
23 January 2022
Reply from Earspan
Hi Dione, much appreciate you taking the time to leave a review and supporting local!
My parcel was not delivered
10 January 2022
Reply from Earspan
Hi, please contact our support team through our ticket system, Live Support Chat or Email support@earspan.com missing parcels do happen from time to time. We would glad to help. We don't check our business reviews every day so going through support first would get you prompt reply and help with your issue.
Great Service .Arrived early …
5 January 2022
Incredibly helpful and prompt!
Incredibly helpful! and Prompt with enquiries and replies..
Easy to buy from and allowed pickup from warehouse which was helpful leading up to Christmas.
Would recommend and buy again.
Thank you!
29 December 2021
Item was delivered quickly and in good…
Item was delivered quickly and in good condition. Thanks.
22 December 2021
Would have given 5 stars but no…
Would have given 5 stars but no indication that this was 2.0 version. Could have bought same cheaper from other sellers who don't advertise 2.0
20 December 2021
Reply from Earspan
Hello Neil, The Lypertek Tevi 2.0 you've purchased is the advertised version on the Lypertek website (please check the specs https://www.lypertek.com/products/lypertek-pureplay-z3-2-0-true-wireless-in-ear-isolating-earphones ) the latest update 2.0 comes with Connect APP and bluetooth 5.2. manufacturers usually don't put 1.0 2.0 3.0 on their box packagings.
Reply from Earspan
Thanks for taking the time to write a review and support Gordon! Glad you liked your earbuds. Merry Christmas
Good and fast service
8 December 2021
Reply from Earspan
Thanks for taking the time to write a review and support Andrew! Glad you liked our service. Merry Christmas
SUCH GREAT QUALITY EARBUDS!
Totally wonderful quality earbuds - they have fabulous sound and clarity - are really easy to fit and hold in place - AND are so much cheaper to purchase than so many other top rated earbuds - I am so, SO happy with my purchase!
Thank You!
8 December 2021
Reply from Earspan
Thanks for taking the time to write a review and support Jules! Glad you liked your earbuds. Merry Christmas!
Reply from Earspan
Thanks for taking the time to write a review and support Ivo! Glad you liked your earbuds. Merry Christmas!
Hakii Fit earbuds.
Ordered the Hakii Fit earbuds. I was unable to charge them initially and sought help from Earspan. The cable was faulty which they happily replaced.
3 December 2021
Reply from Earspan
Hello Chris, please contact our support team support@earspan.com we are more than happy to sort out the charging issue.
Super easy to order
Super easy to order, price was right, and shipping was super quick! Highly recommend!
30 November 2021
Reply from Earspan
Thanks for taking the time to write a review and support Alco! Glad you liked our service.
Earspan got straight back to address query
I thought I had been delivered the wrong model of ear-bud. Turns out it was correct, just some confusing information in online reviews.
This was sorted out efficiently when I contacted Earspan customer service, who responded promptly and clearly.
The MiFo O5 plus Gen2 buds that I got seem great. Lots of size options and hold in the ear well.
29 November 2021
Reply from Earspan
hello Jeff please check your iinet email that you've submitted a ticket with, we have replied to your issue yesterday.
Very happy
Ear buds arrived very quickly ,excellent clarity and fantastic battery life. Very happy with my purchase.
29 November 2021
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