I thought I had been delivered the wrong model of ear-bud. Turns out it was correct, just some confusing information in online reviews. This was sorted out efficiently when I contacted Earspan cus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery was not made for items with the tracking number not registered to an item. Quite disappointed after waiting for 2 weeks, and after their company claimed that items will be shipped within... See more
Company replied
I would like to thank Earspan for my latest purchase. I really thank you for accepting the earbuds I had to return due to a fault and sending me a different brand I asked for at the same price even th... See more
Love these earbuds! Sound quality is amazing! Earspan were even more amazing! Purchase on their website was super easy, and shipping was super fast from Australia to New Zealand! Would definitely purc... See more
Company details
Written by the company
Premium Ecommerce retailer based in Australia serving locals and Newzealanders. Prompt customer service is our moto. Just reach out to us with any questions about True Wireless Earbuds we are here to help!
Contact info
PO BOX 6307, 3141, Melbourne, Australia
- support@earspan.com
- www.earspan.com
The product came a bit late but the…
The product came a bit late but the quality met my expectations.
10 August 2022
happy as
this was my second purchase through earspan. the first earbuds were in chinese which earspan rectified. the second purchase was fine and arrived in a few days. happy as
8 August 2022
The website had advertised 'TAP'…
The website had advertised 'TAP' earspan buds and it turns out TAP doesn't mean Touch. The TAP earspan buds were faulty and the company has denied all responsibility.
29 July 2022
Unprompted review
Reply from Earspan
Fred Chama left a negative down below and has made another account to left another negative simply because he sent back his earbuds but with one missing earpiece claiming its faulty and he miss-placed it. We refused his upgrade request as we need the whole unit without missing pieces to be sent back.
Great product and even better customer…
Great product and even better customer service. Great support, fair and honest business. Absolutely Great Product, especially considering it's affordability!!
27 July 2022
Reliable seller
Reliable seller, great with communications, and delivery times are quick. I have bought earphones/pods from here many times and the services are always very accurate. I have found them to be a trustworthy company.
20 July 2022
Earbuds (order #5435) okay for others
I got the Earbuds (order #5435) okay. I read the leaflet, had a job to understand what I had to do. I tried them several times, but they kept falling out of my ears. If I listened to heaps of noisy music they would have been alright, but the main thing was to block out noise (not music) except in my church. This did not happen, so I am returning them. They are great really, but not for me.
14 July 2022
Reply from Earspan
Hi Janice, we did recommend those earbuds to you because you've mentioned you had a operation and are sensitive in your ears with enlarged canal. Those mifo S earbuds you've ordered are the smallest and most comfortable around, we even included extra large foam tips the largest available for free. unfortunately they seem to be still too small causing fall outs. you might need to go into a shop and see if they have demo units for you to try on for the perfect fit/comfort.
It is misleading advertisement when you…
It is misleading advertisement when you advertised that it has tap function. Tap is understood as touch when in fact it press. The ear buds have rough sound and battery only last only 36 hours. Very unhappy I got an inferior product and is not the latest touch ear buds.
29 June 2022
Reply from Earspan
Hello,
You have put in a order for the Mifo O5 PLUS Gen2 If you wanted the LATEST model with Touch operation its listed under Mifo O5 PLUS Gen2 TOUCH. If you've made a mistake ordering the incorrect item please contact support to have it swapped.
ps. if my true wireless earbuds lasts for 36hrs playtime I would be pretty stoked.
Super quick processing to ship out…
Super quick processing to ship out item. Great service.
23 June 2022
Thank you very much
20 June 2022
Good website & quick shipping
6 June 2022
Excellent Service
23 May 2022
Excellent Device!
Ear buds for outside use Excellent device; sound quality exceeds expectations and connects with ease; comfy design; will buy from EARSPAN again! The ordering procedure was simple.
18 May 2022
Unprompted review
Mifo sport& out door ear buds excellent…
Mifo sport& out door ear buds excellent product very happy with ear buds delivery was quick and no hassles would recommend ear space to buy from any time
17 May 2022
Just what I need it!
I was looking for my products for a while!
Easy access online and prompt delivery!
Recommend it!
👍🙌
5 May 2022
Excellent fast service and delivery
27 April 2022
Great product
Great product, sound quality is better than expected and connects seemlessly.
26 April 2022
Ear buds are amazing
Ear buds are amazing. Great quality, comfortable design. Excellent functionality and usability. Would highly recommend this product!
22 April 2022
Terrific selection of things!!
They had a terrific selection of things that I couldn't find anywhere else, and ordering on their website was simple and quick. I would definitely buy from EARSPAN again! Thank you a bunch!
13 April 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.