Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more
Company replied
Location
Switch locationUnit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB
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See what reviewers are saying
Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more
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I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more
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I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more
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Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom
- 02920 003955
4.8
Excellent
611 reviews
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Reply from Dyno-Rod - Plumbing South Wales
Hi Helen,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Reply from Dyno-Rod - Plumbing South Wales
Hi Matthew,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Radiator whistle The plumber who came today was very…
The plumber who came today was very efficient friendly and solved the problem cleanly I’m very satisfied as the problem seemed to be a mystery
11 February 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
When it came to make payment it was all…
When it came to make payment it was all a bit hysterical: I was out of the country and not available for about 2 hrs. As a result they said that they would disconnect everything etc. unnecessary stress for my wife and daughter who had to handle everything. A bit of trust, such as I have shown in them would not go amiss.
5 February 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hello Richard,
We appreciate your 3-star review and your use of our services to change a shower pump, unfortunately we have many instances of customers not paying if we do not payment from site.
We are glad to have been of assistance, yet we acknowledge that there is room for improvement.
The team are committed to excellence, and we would be grateful for any additional feedback you might offer.
Your complete satisfaction is our priority, and we look forward to the chance to prove our dedication
Job well done
Needed regulator for water pressure. Job done promptly by an engineer who was as efficient as he was helpful. No fifth star because the initial estimate was way off: but the quality of the work was excellent, and that is what matters
30 January 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Dear Chris,
Thank you for your 4-star review and for choosing Dyno-Rod Plumbing South Wales .
We’re glad to hear that you had a good experience with the install of a pressure regulator.
We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Called before arrival
Called before arrival. Arrived promptly. Polite was able to carry out the job quickly. Would recommend
29 January 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Sarah,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Thank you..
23 January 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Had an engineer out to change my toilet…
Had an engineer out to change my toilet because flush broke. The toilet got changed. He was here before. Didn’t mention the new one would be small than the old one on the first visit . After having it changed, we were advised we could either put a piece of wood behind it and screw it to the toilet ourselves to fill the gap or the company could do it but charge for another hour. We were told the old toilet seat would be collected by a company and old toilet seat was left in front of the house. It’s been 7 days now . I have chased twice. Apparently it’s possibly for another 2 days. The explanation was that it would normally take this long because pick up company covers the whole Wales. The toilet functions as you would expect it to . Other than that a bit of an underwhelming experience
17 January 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
We appreciate your 3-star review and your use of our company in chaging your WC.
We are glad to have been of assistance, yet we acknowledge that there is room for improvement.
The team are committed to excellence, and we would be grateful for any additional feedback you might offer.
Your complete satisfaction is our priority, and we look forward to the chance to prove our dedication in your future interactions with us.
A fantastic job done by Kaldean and…
A fantastic job done by Kaldean and Marcus from Dyno-rod Plumbing South Wales.
Installed a new water line down the driveway and connected up to the house and left everything clean and tidy.
17 January 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Very quick response following a water…
Very quick response following a water leak report to our insurance company's emergency help line.
Plumber was polite and efficient and replaced outlet pipe to be on the safe side.
9 January 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
My experience with Dyno-Rod Plumbing…fantastic
My experience with Dyno-Rod Plumbing was excellent. The plumber was efficient and professional and I would recommend them to anyone.
.
9 January 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Rapid response to replace shower pump
Pleasant tradesmen fitted a new shower pump quickly and efficiently. The job was completed in short time as agreed
8 January 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent Job
Dyno-Rod were excellent in sorting out my friend's kitchen hot water tap. Although the labour fee is expensive, the gentleman didn't delay and my friend was really happy with the work carried out in such a short time frame. Reliable and efficient. We were informed every step of the way from booking the appointment to the job's completion.
23 December 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service
Very quick response, my problem was rectified very quickly, to my complete satisfaction
27 December 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Christmas day saved by Dyno
Christmas day saved by Dyno, flood occurred due to faulty downstairs tap. No isolation valves to sink had to turn off stopcock so no water or heating. Couldn't wash prepare food use the toilet. But the only company Dyno, Via British Gas saved us and we called many. All done by 10.30 am Chritmas morning. Family happy. Use Dyno!!
25 December 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service
Prompt service. Polite and friendly staff. It was a tricky job in a confined space but they stuck at it and got everything fixed in good time. Excellent service.
24 December 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Adrian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Dyno Rod did 2 jobs in 2 weeks
Dyno Rod did 2 jobs in 2 weeks. Both times the same man arrived. His name was Charles. He was absolutely first class. Arrived in about an hour. Both jobs were done swiftly and he really knew what he was doing. Staff in the office were very helpful as well. First class business
19 December 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
The shower pump replacement
The company were very efficient in getting the work done promptly. They also kept me updated on how things were progressing. Both employees who came to my house were pleasant and helpful as were the office staff.
18 December 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Sue,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Kai Dean and Logan did an excellent job…
Kai Dean and Logan did an excellent job and were very hospitable and insured we were happy with the job on completion we look forward to their return once WW has installed the new box . They couldn’t do enough for us when they were working in the house and house was left clean & tidy They are a credit to your company
15 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Caroline,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
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