Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more
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Location
Switch locationUnit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB
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See what reviewers are saying
Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more
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I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more
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I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more
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Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom
- 02920 003955
4.8
Excellent
611 reviews
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Excellent as always
My ballcock in header tank had broken leaving Me with no water. Ifan called shortly after my initial call and informed me of the expected eta. Arrived spot on time fully armed with the necessary equipment. Very friendly, helpful and professional at the end of a busy day. Always had good experiences with the firm. Thank you for taking the worry away so speedily and efficiently. Highly recommended.
6 December 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
WATER SUPPLY PIPE REPAIR
Dyno Rod came to fix our external water leak and the 4 people from Dyno Rod ( Logan,Craig,Lee and Kaidean) were diligent, courteous. inventive,clever,skilled and knowledgeable . Undertook thorough testing to locate the leak.Knew what was practical taking into account the nature of the ground e.g using a mole not possible as bedrock too close to the surface. They fully explained what needed to be done and kept us fully informed of progress each day. The drive tiles were re- laid very neatly. An excellent job all round.
21 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Roger,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Update Shower Finally Fixed.
After use for a few weeks no leaks from shower. It looks like it’s finally fixed. If future problems develop as recommended by Dyno Rod will upgrade to ceramic shower tray.
3 December 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
thank you for taking the time to review our service. We are extremely proud of the service we at Dyno-Plumbing South Wales achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Dyno-Plumbing South Wales
They came out quickly on an emergency
They came out quickly on an emergency. They sorted the problem out quickly and efficiently. The engineer was friendly and extremely helpful.
29 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
I have quoted £142.23 for a job that…
I have quoted £142.23 for a job that should have been covered under my British Gas Homecare agreement to replace a radiator- apparently in my area (South Wales) you will be charged by Dyno Rod even though it’s not charge able as it’s covered by my Brutish Gas Homecare agreement - how many vulnerable households have been charged incorrectly because of this 🤔 maybe I’ll bring this to the attention of Martin Lewis
In closing what I will say is when I rang British Gas the representative I spoke to was as concerned she did double check my Homecare agreement it’s a standard radiator which should have been replaced they have no clue why Dyno Rod in South Wales would make this a chargeable job -good job I checked before paying
29 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Dear Jackie,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration, unfortunately the work is not covered under your policy and you have been misinformed by the call centre agent.
We'd love to have the opportunity to touch base through email at enquiries@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips
Director
Great service
Great service, the engineer was very polite and helpful.
28 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Gillian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Great Service from Dyno-Rod
Dyno-Rod through British Gas sorted out my leaking kitchen sink mixer tap in their usual capable way, great service!
27 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Polite and very professional
Polite and very professional.
Explained the leakage so I could understand what was wrong with the shower.
27 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Susan,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Thank you for an excellent job
Thank you for an excellent job. A very professional team clean and tidy all you need from a hard working trades man. Thank you Paul for you hard work and Barry for your guidance.
20 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi David,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Awful experience from an incompetent olumber
Awful experience. dyno-rod were appointed from AXA insurance from my Halifax Rewards programme for an emergency home repair - my shower pipe came apart and water was spurting out. They arrived over 6 hours for an emergency call out. The plumber simply removed the whole shower unit and then told me I needed to call a plumber out and buy a new shower. My usual plumber called to me this evening and has repaired the shower unit and has to come back to reattach it to the wall. The incompetent Dyno-rod plumber should have been able to do exactly the same, not leave the job in a worse state. He also left the bathroom with a soaking wet floor after his attempt in there!!
18 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Dear Julie,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration. Unfortunatley the repair was not covered under your home emergency policy.
We'd love to have the opportunity to touch base through email at enquiries@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips
Director
Cheerful helpful and punctual
Cheerful, punctual friendly staff who are easy to contact. Neat work. Everything tidied up.
19 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Ricahrd,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise
Superb professionals
Dyno-Rod Caerphilly have been superb. Their manager Lee Rees came out straightaway yesterday after I’d rung the office. Due to the serious nature of our leak in our kitchen he arranged for 1 of their teams to come out first thing this morning, Another Lee & Craig were very professional, polite and explained things very clearly. They moved & replaced poor pipework and left us with fresh running water after 4 days without water as other plumbers couldn’t fix it. We would 100% use Dyno Rod again ! Thank you Lee, Lee & Craig
15 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Jacob,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Our Dyno plumber was so helpful
Our Dyno plumber was so helpful, sorting out a leak in our washing machine. He tried to use the existing flexible pipe to keep the cost down but when that didn't work he came back straight away with a replacement pipe and tap. Polite and professional throughout, I strongly recommend Dyno plumbers
13 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Update. Shower all Good
Update
Shower seems fine no leaks.
Hopefully all sorted.
If future problems develop as Dyno Rod suggested will upgrade to ceramic shower tray.
13 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent!!!
Really pleased with speed and delivery of service. Took the stress out of a leak and fixed the problem perfectly. Quick, professional service from Peter. Excellent, thank you.
12 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Ann,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Chosen by Home Insurance to fix leak in…
Chosen by Home Insurance to fix leak in soil pipe caused by rodents. Quick job and easily fixed. Could have done with better comms as waited in from 8am with a phone call at 3pm "I'm 10 minutes away". Generally happy though.
11 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for your 4-star review and for choosing Dyno-Rod Plumbing South Wales .
We’re glad to hear that you had a good experience with resolving your leak.
We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
I contacted Dyno rod to repair an…
I contacted Dyno rod to repair an external leak that Welsh water would not repair Barry was very professional and provided me with a very competitive quote , work began within a week and took 3 days. The workers were very neat, tidy and polite and the works were completed to an excellent standard. Would definitely contact again in the future if needed.
7 November 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Scott,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Reply from Dyno-Rod - Plumbing South Wales
Hi Anthony,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Bathroom leak
Very helpful young man. Called before he arrived and sorted our problem very quickly. Impressed.
29 October 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Very pleasant man
Very pleasant man, very professional and very thorough. Cleaned up after and gave me valuable advice
28 October 2024
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Sharon,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
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