Dyno-Rod - North West Reviews 

Booked in online - appointments the same day. Lovely man called and gave me notice of his arrival time. Arrived when he said he would did the job quickly and efficiently. Was tidy and polite. Honestly worth every penny.

Engineer turned up when he said he would very friendly but professional with it assessed the problem and got on with it 40 to 50 minutes later problem solved equipment away and cleaned up paperwork completed drains all sorted and he was away top man very efficient don’t have a name but he was engineer 70 thanks again

Brilliant customer service from the moment I was in touch with Dyno rod. Matthew Hopkinson the engineer was brilliant unblocked the drain the best herl could but unfortunately couldn't dislodge the items blocking the drain after jetting but did everything possible to get the items out in adverse weather. Explained what to do to get the issue fixed would definitely use again engineer was brilliant and very helpful many thanks

Great service, same day as I called, not the cheapest, but worth the money

Came as agreed, called ahead and completed the job very quickly. Very happy. Very good and courteous.

Mr Clarke who came out was lovely. I explained my situation and ke was unsmdeestanding and a really nice person. Did the job in five minutes!

I’ve had the same guys out a couple of times to my drains. They’ve used a camera and it’s needed some attention. They’ve been out and lined my drains. Always polite and courteous and get the job done to a high standard

The engineer who came called me before he came saying how long he would be even though it was a Saturday he was friendly professional and got the job done quickly we even all had a giggle along the way he explained everything to us as the job was being done so brilliant service all round 👏

Very efficient. Showed and explained to me where the blockage was. I’m so pleased that it was sorted out quickly. Would recommend.

Polite, efficient... safe approach ringing beforehand.

As always the guys from Dyno were prompt, friendly and professional. Great job thanks

We had a serious outdoor drainage problem and called DYNO at the Blackburn office. Two engineers by the name of Adam and his assistant Tom attended. They provided an excellent service . Knowledgeable, efficient , extremely helpful and good at communicating their solution along with helpful advice for the future all words that spring to mind. Thank you , The Singletons

The engineer who came for the partially blocked drain was very professional and explained what was happening along the way. A camera was put up the drain and the blockage was power washed. The engineer rang me around 45 minutes beforehand to let me know he was on his way.

Friendly and very helpful. Made you feel at ease and that it was not going to be a problem to fix. Would recommend Simon in a heartbeat.

We called Dynorod out on the weekend as our drain was blocked . A man arrived and plunged the drain and looked like everything was clear , so off he went . The following weekend the drain was badly blocked again . As I had a 90 day guarantee, I called them out again . This time a lovely lady called Jodie arrived . She was very thorough, put the camera right through and discovered the blockage was cause by stones . She jet washed them thoroughly and properly cleaned the drain . Can’t say much for the first guy that turned up, but Jodie was fantastic and definitely deserves 5 stars . Thank you

Arrived on time, completed the job quickly, friendly, professional manners and hood work

Yet again Dyno-Rod/Craven Services have proven as top professional highly skilled teams.
Bill &Tom coped with hidden unknown obstacles to our drains.
Certainly will when needed ask for their help.
Kingsway Court Owners Co. Ltd.

Professional and speedy. An Emergency call was made and answered. Thank you very much

We had an incredibly poor experience today with Dyno-Rod! Suffered an emergency leak, the initial call with the agent was positive and a same day appointment was agreed. Then one hour later, we received a call from the person who had been assigned the job, who made it very clear she didn’t wish to come out (it was already 7pm) and made every effort to delay us until the next morning. Her overall tone and attitude left me with no option than to cancel the whole appointment and make alternate arrangements! Really poor experience

We recently had to call on British Gas under our drains cover due to a blocked shower in our newly fitted bathroom. Despite trying everything ourselves—from plungers to drain unblockers—we couldn’t solve the problem. We were dreading the possibility of having to uplift our new flooring to access the issue, which added to the stress.

British Gas arranged for Dyno-Rod to attend, and true to their word, an engineer named Jodie arrived promptly the next morning. From the moment she arrived, it was clear we were in capable hands. Jodie’s knowledge, professionalism, and calm approach were incredibly reassuring.

She initially attempted to fix the issue via the shower trap and external manhole using a camera, but it soon became evident that the blockage was deep within the pipework. After exhausting all other options, we reluctantly agreed to remove a tile to gain proper access—something I had been dreading.

Thanks to Jodie’s precision and care, we managed to remove a single tile without damaging the surrounding ones. Once we gained access, she quickly identified the culprit: a shampoo bottle cap lodged deep in the pipe, severely restricting water flow.

It took time, teamwork, and a good dose of perseverance (and a bit of blood, sweat, and tears!), but with Jodie’s guidance and determination, we successfully removed the blockage using a combination of camera work and a specialist tool.

Jodie was nothing short of amazing—her dedication, skill, and attitude were a credit to both Dyno-Rod and British Gas. She’s a true ambassador for the company and deserves recognition for her exceptional service.

Since the visit, I’ve upgraded the trap to a better design, and fingers crossed we won’t have to deal with this issue again. But if we do, I’d want Jodie back in a heartbeat.

Thank you again, Jodie.