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Dyno-Rod - North West Reviews 517

TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Drain Blockage The operative rang before arriving and was on time. He cleared the blockage and was happy to explain what he was doing as he went along . His name was Jake and he was very friendly a... See more

Company replied

Rated 5 out of 5 stars

Speedy service, good communication so you’re not stuck in all day. Friendly and reliable.The men that arrived noticed an issue and sort to resolve it, which they did. Explained everything they were... See more

Company replied

Rated 5 out of 5 stars

Booked date online. Contacted in the morning and called before saying 20mins away Sorted the issue and cleared up afterwards and was done in the hour

Company replied

Rated 4 out of 5 stars

The team that come and do the job are great but let down by the admin team which is disorganised. They can't send the correct equipment to do the job even though they were here previously and have all... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

517 reviews

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Rated 5 out of 5 stars

Drain Blockage

Drain Blockage
The operative rang before arriving and was on time.
He cleared the blockage and was happy to explain what he was doing as he went along . His name was Jake and he was very friendly and professional
Job was done quickly and efficiently. Quote was given before work started and that’s was exactly what I paid

8 May 2026
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

lancs man,

We appreciate you sharing your feedback. We're happy to hear that our operative called before arriving, was punctual, and clearly explained the work while clearing the blockage. We're glad the job was done quickly and efficiently, and the quote was accurate. Thank you for the positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Speedy service

Booked date online. Contacted in the morning and called before saying 20mins away
Sorted the issue and cleared up afterwards and was done in the hour

8 May 2026
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Ian Wilkinson,

We're happy to hear that the booking and service met your expectations! Thank you for sharing your positive experience; we appreciate your feedback.

Dyno-Rod

Rated 5 out of 5 stars

The man was so helpful when he came

The man was so helpful when he came. He sorted out the blocked drain problem. Also he put a camera down to check the drainage. A great service

6 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

Shaun Rigg,

We appreciate you sharing your experience! We're happy to hear that our team resolved the blocked drain and checked the drainage with a camera. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Good communication,prompt service,very…

Good communication,prompt service,very efficient,polite and courteous young man who arrived.

5 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

sally moore,

We appreciate you sharing your feedback. We're happy to hear that you were pleased with our prompt service, efficient work, and the good communication from our polite team member.

Dyno-Rod

Rated 5 out of 5 stars

Speedy service

Speedy service, good communication so you’re not stuck in all day. Friendly and reliable.The men that arrived noticed an issue and sort to resolve it, which they did. Explained everything they were doing as they proceeded.

Well done lads a credit to the company.

5 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

Lehcar,

We appreciate you sharing your feedback. We're happy to hear that our service was fast, with good communication. It's great the team identified and resolved an issue, explaining everything clearly. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Had a blocked drain

Had a blocked drain, engineer came out within 3 hours of me ringing and got everything unblocked and working again,can’t fault anything from the initial call to the engineer arriving and doing the work…First Class service wouldn’t hesitate to use them again

25 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Mick Corban,

We're happy to hear that our service met your needs! It's great to know the engineer resolved your blocked drain quickly and efficiently. Thank you for your positive feedback; we appreciate it.

Dyno-Rod

Rated 4 out of 5 stars

The team that come and do the job are…

The team that come and do the job are great but let down by the admin team which is disorganised. They can't send the correct equipment to do the job even though they were here previously and have all the details and reports so they had to come out twice and charge twice. Engineers were great.

22 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Jonathan Kershaw,

We appreciate your feedback. We're glad the engineers provided great service. We're sorry the administrative errors caused issues and a double charge. We'll address this to improve our service.

Dyno-Rod

Rated 4 out of 5 stars

Excellent work

Excellent work, on time, did all drainage and clean up after themselves.

18 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Richard Pilon,

We appreciate you taking the time to share your feedback! We're happy to hear that you were pleased with our team's work and cleanup.

Dyno-Rod

Rated 5 out of 5 stars

excellent service…

Samuel was very proffessional and explained everything that he was going to do and explained what the faults were. He did a very thorough job.
Dyno were very quick to send somebody around.

16 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

diane,

We appreciate you sharing your feedback. We're happy to hear that the engineer was professional, thorough, and clearly explained the faults and the work he was going to do. We're also glad we were quick to respond.

Dyno-Rod

Rated 4 out of 5 stars

Professional engineer

Mixup and poor communication by the Blackburn office resulted in us waiting for 5 days for engineer to arrive. However once John was onsite he was very professional and explained the process clearly. We hope he has found the issue and has scheduled a return 2-man visit.

17 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Denise,

We regret the miscommunication and delay you experienced. We appreciate your highlighting the engineer's professionalism and clarity. We're hopeful the return visit resolves the issue. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Professionally carried out.

15 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Phil Lamoury,

We appreciate you sharing your experience. We are so glad our service was professionally carried out and met your expectations.

Dyno-Rod

Rated 5 out of 5 stars

The lads turned up the morning after I…

The lads turned up the morning after I reported my problem
Had it fixed in 20 min
Brilliant

13 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

customer,

We're happy to hear that our team promptly resolved the issue. Thank you for your positive feedback; we appreciate your acknowledging our quick service!

Dyno-Rod

Rated 5 out of 5 stars

George he is very helpfull and really…

George he is very helpfull and really done good job 👏 👍 he taken more i efforted to sort out drain issue and clear all limescale. Which this issue from last one year but today he explained and show how bad was and and try his best to sort . Really thanks to george what he done today

10 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Diyan,

We're happy to hear that we could resolve the drain issue and remove the limescale. We appreciate you acknowledging the effort to address this long-standing problem. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Great service

Quick, efficient and friendly service

9 April 2026
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Sandra Smith,

We are so happy you received quick, efficient, and friendly service. Thank you for sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Extremely please with service and…

Extremely please with service and outcome. Engineer very professional and thorough. Drains now clear

9 April 2026
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

David,

We appreciate you sharing your feedback! We're happy to hear that you were extremely pleased with the service and that the drains are now clear, thanks to our engineer's thorough professionalism.

Dyno-Rod

Rated 5 out of 5 stars

Dig Down done professionally !

I recently moved into my property and found my toilets were backing up, we had a drainage contractor out who found Rods stuck in our sewage pipes, initially the first Dyno rod contractor was unable to remove the stuck rods so he arranged for a Dig down to be carried out.
John was the first Dyno Rod contractor to attend and although he was unsuccessful he was extremely helpful and a really nice guy to have working around your property.
Adam came out and carried out the dig down, he worked extremely hard all day and by the end of it had removed all of the trapped rods and left the area clean and as though nobody had been near it.
Really happy with my experience with Dyno rod and would definitely recommended.

8 April 2026
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Luke Bower,

We appreciate you sharing your experience. We're happy to hear that the contractors were helpful while resolving the complex issue of removing the rods from your sewage pipes. We value your recommendation and are glad the area was left clean.

Dyno-Rod

Rated 5 out of 5 stars

A very professional but friendly…

A very professional but friendly drainage expert attended our site to carry out the work. I was kept updated with his ETA and he obviously knew his job inside out.
I would highly recommend ...

4 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Mr Baker,

We appreciate you sharing your feedback. We're happy to hear that the drainage expert was professional and friendly and that you were kept updated with their arrival time. Thank you!
Michael
Dyno-Rod

Rated 5 out of 5 stars

Quick to respond and the chap who came…

Quick to respond and the chap who came to clear the drain was excellent. Did cost, but impressive how fast the issue was sorted.
Would recommend.

2 April 2026
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Rob Dawson,

We appreciate you taking the time to leave us a review! We're happy to hear that our service was prompt and effective in resolving the drain issue. We appreciate your recommendation!
Michael
Dyno-Rod

Rated 5 out of 5 stars

Professional & reliable.

Brilliant service came out Monday lunch after filling in online form on the Sunday,explained clearly what they would do and sorted it quickly, would definetly only use dynorod in the future ,one happy customer .😃
I think the man was called John from Manchester depot.Thankyou.

30 March 2026
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Nicola,

We're happy to hear that you had a positive experience with our service. It's great to know that the work was explained clearly and resolved quickly. We appreciate your feedback and thank you for recommending us!
Michael
Dyno-Rod

Rated 5 out of 5 stars

A great experience

Jason carried out the work clearing our blocked drain. He was very pleasant and professional. He took the time to explain the situation, which I appreciated.

26 March 2026
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Janet,

We appreciate you sharing your feedback. We're happy to hear that the engineer was pleasant and professional while clearing the blocked drain. We're glad you appreciated the explanation. Thank you!
Michael
Dyno-Rod

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