Dynamite Clothing Reviews 368

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their kindness, welcoming demeanor, and helpfulness, often going above and beyond to assist with finding perfect outfits and providing suggestions. The service provided is consistently described as excellent, with many appreciating the seamless transactions and attentive assistance. Reviewers are also impressed with the quality and style of the clothing, noting that items fit well, wash beautifully, and maintain their color over time. However, some customers experienced dissatisfaction with customer service, citing issues like lost orders, slow replies, and unhelpful agents. There were also concerns about inconsistent sizing and occasional defects in products, as well as instances where staff did not acknowledge or assist customers promptly.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and friendliness. Many... See more

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the style,... See more

Service

Customers had positive experiences with service, with many reviewers highlighting exceptional and helpful... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the materials, quality, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for... See more

Company replied

Rated 4 out of 5 stars

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful... See more

Company replied

Rated 4 out of 5 stars

Great customer service all though my November 25th was lost and i didn’t get my items, when i tried to reorder my items one of them no longer had my size :( The customer service was on it and refu... See more

Company replied

Rated 3 out of 5 stars

I liked the old store version way better. The lighting in the dressing room as a dark yellow is a no-no, it isn’t flattering to anybody at all and doesn’t make the colors of the clothes pop on you. Al... See more

Company replied


Company details

Written by the company

Show us how you pull of your #DynamiteStyle | Montrez-nous à quel point votre #DynamiteStyle


Contact info

3.9

Great

TrustScore 4 out of 5

368 reviews

5-star
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Rated 5 out of 5 stars

The staff is so pleasant!

The staff is so helpful in a very nice way. I never feel like I’m being pushed to buy anything just that the are there to help and that makes my experience so much better. I like the consistent sizing as well it makes it easier to see
What works for me. I always feel great walking out with my purchase because they make the experience so pleasant and personal. Thank you to the wonderful staff !

17 May 2025
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Reply from Dynamite Clothing

Hi Betty, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Store was easy to shop

Store was easy to shop. Clean store and well organized. Staff was friendly and quick to assist me.

12 May 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Cindy!

Rated 2 out of 5 stars

Like

Like: Great selection
Dislike: Staff was inattentive-too busy chatting with each other

I ended up not buying what I tried on.

7 May 2025
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Reply from Dynamite Clothing

Hey Jennifer, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 3 out of 5 stars

The Millie vest is the weirdest cut

The Millie vest is the weirdest cut!
Super baggy at the armpit area.
Terrible fitting

10 May 2025
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Reply from Dynamite Clothing

Thank you for letting us know, Katie. We’re always trying to improve, and your feedback is super valuable to us.

Rated 5 out of 5 stars

Great service

Warm greeting as I entered, salesperson extremely helpful with my questions. Great experience.

6 May 2025
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Reply from Dynamite Clothing

Hi Parvien, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Efficient quick service

I received the order quickly and well packaged. My dainty jewelry was protected during shipping. Many thanks

8 May 2025
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Reply from Dynamite Clothing

Hi Sophia, we really appreciate hearing how much you enjoyed your online experience with us. See you online again soon!

Rated 4 out of 5 stars

Cashier didn’t speak English but that’s…

Cashier didn’t speak English but that’s ok, we figured it out. Store is clean, beautifully decorated and they have everything. Only complaint is the clothes themselves. Zero size consistency.

7 May 2025
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Reply from Dynamite Clothing

We always value hearing what our customers think. Thanks for taking the time to share it, Marina!

Rated 1 out of 5 stars

Extremely disappointed in this brand

Extremely disappointed in this brand! Dynamite you have been such a big let down. I visited your OUTLET store. Which claims to be an OUTLET store. Only to find out once I got home that BOTH ITEMS I PURCHASED AT THE OUTLET STORE are both cheaper online. Did the sales people make me aware of this... NO. Did I think to check online first, ofcoarse not.. I WAS AT THE OUTLET STORE. why would I drive from toronto to ajax to visit the outlet store when I could easily get your product at home shipped to my door. This is actually ridiculous. The brand definitely has some work to do if they want to bring people back into store to shop. What a huge let down from dynamite. Wow

6 May 2025
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Reply from Dynamite Clothing

Hey Vanessa, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

Helpful staff

Helpful staff, great change rooms and good selection

6 May 2025
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Reply from Dynamite Clothing

Hi Heidi, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Service and Quality

Great customer service and found a perfect dress

3 May 2025
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Reply from Dynamite Clothing

Hi Megan, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

I love shopping at dynamite

I love shopping at dynamite. My experience is always pleasant and seamless.

4 May 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Samira!

Rated 5 out of 5 stars

Pretty much everyone was pleasant and…

Pretty much everyone was pleasant and kind. Found a very nice dress for my birthday. One of my favorite stores to shop at. Ultimately it was a great experience. I will be back

4 May 2025
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Reply from Dynamite Clothing

Hi Desiree, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

Terrible experience at square one

Terrible experience at square one. The manager at the store was entirely unreasonable and lacked customer service skills. I was denied my order only to be able to cancel it and purchase it in store.

30 April 2025
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Reply from Dynamite Clothing

Hey LM, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

The sales girl was awesome

The sales girl was awesome

30 April 2025
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Reply from Dynamite Clothing

Hi Angela, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 4 out of 5 stars

Loving the spring collections

Loving the spring collections. Staff was helpful and courteous with helping me find the right size

29 April 2025
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Reply from Dynamite Clothing

Hey, Laura! Thanks so much for the great feedback about our store and our new collection. We can't wait to see you again!

Rated 4 out of 5 stars

Latest shipment has some stains on the…

Latest shipment has some stains on the lining, but at least it's on the lining

28 April 2025
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Reply from Dynamite Clothing

Thanks for the positive feedback, we appreciate the love. See you back online soon!

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