Dynamite Clothing Reviews 364

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their kindness, welcoming demeanor, and helpfulness, often going above and beyond to assist with finding perfect outfits and providing suggestions. The service provided is consistently described as excellent, with many appreciating the seamless transactions and attentive assistance. Reviewers are also impressed with the quality and style of the clothing, noting that items fit well, wash beautifully, and maintain their color over time. However, some customers experienced dissatisfaction with customer service, citing issues like lost orders, slow replies, and unhelpful agents. There were also concerns about inconsistent sizing and occasional defects in products, as well as instances where staff did not acknowledge or assist customers promptly.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and friendliness. Many... See more

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the style,... See more

Service

Customers had positive experiences with service, with many reviewers highlighting exceptional and helpful... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the materials, quality, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for... See more

Company replied

Rated 4 out of 5 stars

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful... See more

Company replied

Rated 4 out of 5 stars

Great customer service all though my November 25th was lost and i didn’t get my items, when i tried to reorder my items one of them no longer had my size :( The customer service was on it and refu... See more

Company replied

Rated 3 out of 5 stars

I liked the old store version way better. The lighting in the dressing room as a dark yellow is a no-no, it isn’t flattering to anybody at all and doesn’t make the colors of the clothes pop on you. Al... See more

Company replied


Company details

Written by the company

Show us how you pull of your #DynamiteStyle | Montrez-nous à quel point votre #DynamiteStyle


Contact info

3.9

Great

TrustScore 4 out of 5

364 reviews

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Rated 3 out of 5 stars

The staff were helpful and friendly but store very dusty

The staff were helpful and friendly. The store was very dusty and I ended up coughing and couldn’t stop. When I left, my air passages cleared and I felt better. I think it would help to have a professional cleaner wipe everything down/dust every once in a while.

14 July 2025
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Reply from Dynamite Clothing

Thanks for letting us know, Gorgeous. We’re always trying to level up, and your feedback is super valuable to us.

Rated 4 out of 5 stars

I buy online most of the time

I buy online most of the time. The shopping experience is easy and friendly. I am not giving it 5 starts because I don’t get the notification when an item is restocked.

8 July 2025
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Reply from Dynamite Clothing

Hi Crihs, we really appreciate hearing how much you enjoyed your online experience with us. See you online again soon!

Rated 5 out of 5 stars

Friendly service, clean store

I was greated and helped quickly. Dressing room attendant was attentive and friendly. Check out was quick and efficient. Store was clean and well organized.

8 July 2025
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Reply from Dynamite Clothing

Hi Gorgeous, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

good customer service and they help me…

good customer service and they help me to find wht i was looking for

5 July 2025
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Reply from Dynamite Clothing

Hi Harry, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

service is horrible and I was very…

service is horrible and I was very disappointed for the way I was treated. I told them
I have a 25$ off for my birthday gift and she told me I only have two weeks to claim it and that it was expired. I had no problem with that but I did have a problem for the way I was told. With pure horrible attitude. Definitely will not be going there anymore

30 June 2025
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Reply from Dynamite Clothing

Hey Gorgeous, we appreciate you taking the time to leave us your feedback. We're sorry to hear that you didn't feel satisfied as we're committed to offering the best service. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

Easy to find what I was looking for

Easy to find what I was looking for, store was neat, staff were pleasant, polite and efficient.

14 June 2025
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Reply from Dynamite Clothing

Hi Andrea, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

More classic options

I am really appreciating that the styles are more versatile for work and evenings, with some very classic investment options. The items I have bought over the past two years have washed well, are comfortable and have kept their colour.

14 June 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it!

Rated 5 out of 5 stars

Great service

Great service
Girls are active and very helpful
Store was clean and presentable

11 June 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Antoinette!

Rated 5 out of 5 stars

Perfect Summer Dress

I received an email informing me that I received a $25.00 discount for my birthday. I was shopping for a summer dress. I was so impressed with the selection of dresses at Dynamite. The staff are so friendly and helpful. I instantly feel comfortable in the store which is always clean and comfortable to shop in. They always have my size and the price range is very affordable. I found my perfect summer dress!

31 May 2025
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Reply from Dynamite Clothing

Hi Racquel, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 3 out of 5 stars

Fast shipping but I wasn't impressed by…

Fast shipping but I wasn't impressed by my order. One item was OOS so it didn't ship, and the other two items were not the fit/quality I was looking for. They were final sale so I can't return.

28 May 2025
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Reply from Dynamite Clothing

Hey Andrea, we're really sorry to hear about your experience. Thanks for taking the time to share it.

Rated 5 out of 5 stars

beautiful products

beautiful products, great sales, user friendly site

27 May 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Carmie!

Rated 3 out of 5 stars

All items must be returned

Hello, dynamite, my experience with the actual order and shipment was excellent. The order arrived in a very timely manner. However, unfortunately, all the items were too big and have to be returned. Normally, I’m a medium, and the mediums were made larger then usual ..

22 May 2025
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Reply from Dynamite Clothing

Hey Efrat, we're really sorry to hear about this. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 4 out of 5 stars

Service and product

Service and product

17 May 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Johanne!

Rated 5 out of 5 stars

Super service!

17 May 2025
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Reply from Dynamite Clothing

Nous tenons à vous remercier pour vos commentaires et pour avoir pris le temps de nous en faire part, Annick!

Rated 5 out of 5 stars

The staff is so pleasant!

The staff is so helpful in a very nice way. I never feel like I’m being pushed to buy anything just that the are there to help and that makes my experience so much better. I like the consistent sizing as well it makes it easier to see
What works for me. I always feel great walking out with my purchase because they make the experience so pleasant and personal. Thank you to the wonderful staff !

17 May 2025
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Reply from Dynamite Clothing

Hi Betty, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Store was easy to shop

Store was easy to shop. Clean store and well organized. Staff was friendly and quick to assist me.

12 May 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Cindy!

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