David Wilson Homes Reviews 

Very approachable, assistive staff they have. They will guide you from the start to finish, until you get to the house completion. Our family were very much so delighted to be one of David Wilson's house owner.

Amazing. Very happy!

Absolutely fantastic team based at Silver hill manor. Alex, Chris & Tracy all made my purchase process as smooth and welcoming as possible. All of them a credit to the DW homes team!

We purchased our new Barratt/Redrow home via Redrow’s part exchange scheme to avoid issues & delays with purchasing chains & we are so glad we did.

Redrow were selling our new property at a reasonable price, but we still were given full market value for our part exchange & we avoided the cost of estate agents on the sale, so this worked out as a deal that we were very happy with.

Throughout the process everyone we dealt with at Barratt/Redrow have been wonderful to deal with, helpful, professional & clearly really proud of the product & service they have provided to us. This includes Julia, David & Tyler, who we have dealt with through the sales & reservation process, Neil & Dhilu who have handled our part exchange & purchase process. We are now once again dealing with the wonderful site sales team to get our move finalised & also have the support of Jason the assistant site manager & the rest of the on site team, who have been meticulous in preparing our new home for us & been highly professional in ensuring we know how to get instant support, for any issue we might encounter, no matter how trivial it might be.

We could not be happier at the prospect of moving into our new home very soon now.

Thank you Barratt Redrow Team.

I purchased a brand-new property at Centurion Village, Leyland, from David Wilson Homes in 2025.

I was informed by your New Homes team that the issue relates to a Virgin Media cabling specification change rather than something set by David Wilson Homes, and that the matter had been raised with Virgin Media to ensure future installations are carried out correctly.

To avoid the disruption of rewiring my home, I compromised and simply requested that Eurogold relay the front flags that Virgin Media removed. I have now been informed that a manager within David Wilson New Homes Customer Care has rejected this reasonable request.

I find this decision disappointing. The original issue arose because the wrong cable was installed in my property, which was outside of my control. I have already offered a practical compromise to minimise costs and disruption, yet even this has been refused.

I would appreciate an explanation as to why such a straightforward remedial request has been rejected.

I would appreciate someone contacting me in regards to this request. If denied, then I see no other alternative than for David Wilson to rewire my home, being that you have already admitted this is a fault at your expense,I’d be only too happy for you to carry out the rewriting of the property.

We purchased an Avondale in 2023. Initially everything was great, dedicated site manager who helped rectify the 150+ snags that we had independently identified. Within the two years more snags appeared and customer care did come out each time but is this something you want to be dealing with after paying £400k for a house? No. The estate is now finished and the roads are shambolic. They haven’t been passed to the council yet but DWH dug up the pavements two months ago and still haven’t sorted them? I’d avoid this developer… they’ll hook you in initially with leaving good reviews but be mindful because you’ll still be having problems 3 years on.

At Francis Fields From, the Sales Rep Giusy was very kind and professional, taking us through this part of the house buying process. There is a huge amount of information to take in, understand and agree. Guisy gave us all the time we needed and answered our questions and subsequently provided further detail to any queries we had.

I just purchased a house from David Wilson Homes at the Poppies development in Aylesford and had an absolutely amazing experience. I would like to especially thank Janet and Claire for their tremendous support in making the process very clear and seamless. They readily responded to my queries and were always warm and welcoming. The entire process took about 4 weeks from reservation to completion and I couldn’t have been more pleased. I would certainly buy from them again !

Wendy was fantastic, very patient and knowledgeable.

Everything went pretty smoothly. The sales team were incredibly helpful and sought to help us every step of the way. The site manager has also made himself easily accessible for handling the inevitable new house snags.

Buying a house is a stressful experience, but all members of the David Wilson team have gone out of their way to make it as stress-free as possible for us.

With 145 tems on the snagging list with some containing multiple faults, what other score could I give. Some of the issues are minor but others are not, with some just being a blatant disregard for any resemblance of quality by the contractor. But hopefully DWH site team will sort these problems. I do have confidence that they will . Even so it will mean a lot of upheaval for which I will be seeking compensation for. So let's see what happens

Andy C, John & Gaynor have been great to deal with. The work have been done to a very high standard and everyone involved has been very professional and are a credit to David Wilson.

Excellent customer service.

We would like to thank the team at the Barnstaple office for their excellent support throughout our home-buying journey. A special thank you to Amanda Buckley and Joshua Morgan for their professionalism, communication, and dedication. They made the entire process smooth and stress-free, and we are very pleased with our experience with David Wilson Homes.

We have had a fairly difficult year, having moved house twice. Janet Cappellano in BDW North Thames at Clipstone Park made the sale so straightforward that it took the stress away from us. I would highly recommend her & her team, who are friendly and approachable, with excellent knowledge. I would highly recommend anyone looking for a house to contact her- she will look after you well!

DO NOT BUY THEIR HOUSES,my roof is falling apart, the brickwork is well below standard, all fixtures and fittings are bottom of the range and my house and my next door neighbours have flooded within 4 years of ownership,
Avoid avoid avoid

First class from start to finish
Everyone who works on site at the Hawthorns from Jenny in the office to Nathan, Jeremy and Kieran,go above to help your experience runs as smooth as possible. Communication is fantastic. Nothing is a problem and as for the quality of my home, it’s exceptional over the moon.
If you’re thinking about moving onto the Hawthorns site don’t hesitate best decision Ive made.

We've had a fantastic experience viewing and reserving our new home on this development. From our very first visit around six months ago, Luna and Heather have been absolutely amazing.
They are incredibly knowledgeable, patient, and genuinely interested in helping us find the right home. They took the time to understand what we were looking for and guided us through the different options, helping us work out exactly what suited us best.
Nothing has ever felt rushed, and they've always been happy to answer questions and provide advice throughout the process. Their professionalism and friendly approach have made what can be a daunting experience feel exciting and enjoyable.
We would highly recommend both Luna and Heather to anyone considering a home here. We're really looking forward to completing the process and moving into our new home.

Great support from sales to customer service