David Wilson Homes Reviews 

The communication from DWH has been really good.
Various snagging issues have been identified which was frustrating and could have been dealt with before moving in however, the customer care team are proactive on insuring the issues are addressed.

Our experience from start of looking and the moving in, was amazing. The only negative issue we experienced was an over zealous sales director (MP) with an unprovoked threat of putting the house back on resale through an error of miss spelling an email from DWH solicitor to our solicitor. (Needs to get his facts straight before threats)
I would like to say, Brandon our sales guru was absolutely brilliant, so patient when choosing our options and communicatung with us with progress. This is also alongside Elisha, who helped with our "move maker" selling our home again kept us in the loop with the sale.

I would advise taking the opportunity of the invitations to view the house at its 1st stage and take plenty of pics.

Moving in was a dream, our keys were released by 12.30, thanks to our solicitor and DWH solicitor making sure the final docs and payments were done in good time and thus giving us plenty of time to move in.
We have been in for a week and so far nothing major has been found with our home, the little cosmetic snags have been corrected within a good time scale and Dave the site manager has been thoroughly efficient and is always on site to chat to with any concerns.

In addition to the house BD Living built all our wardrobes before we moved in and they are extremely good quality, the matching furniture arrived the day after we moved in. We are so pleased with them, thank you.

We were a little dubious buying a newbuild, as they don't usually get good press, but i have to says this has been a fantastic result and we both love our new home. Thank you to the DWH team at the Elm Tree Park Rainworth. You should be proud of what you have built. Xx

From beginning all did well.brendon been very helpful and cant thanks enough also David very helpful too,much appreciated. Not issue with house.

House seems great with a few snags - but not internet when we moved in and a week later still not sorted

Pete visited today to fix our front door and some boxing in of a drain the bathroom. Top bloke really helpful and resealed all around the toilet aswell while he was there. Fast efficient and cleaned up after himself

We recently had the pleasure of Chris F expertise to tackle a list of outstanding issues in our home, and we could not be happier with all the effort he has put in. He took care of everything seamlessly, including fixing all the popped nail heads in our ceilings, issues with our bannister, completing the follow-up painting etc
What really set him apart was his incredible attitude. He was always punctual, extremely polite, and never dismissive of our questions. Instead, he was always happy to help and gave us great advice throughout the process. He managed every single task we asked without any hassle. On top of that, he kept us fully updated on the status of other jobs that required different tradespeople to come in. Finding someone this reliable, skilled, and communicative is rare. We highly recommend him!

We’ve had a very positive experience with David Wilson Homes and are extremely happy with both our new home and the overall buying journey.

A special mention goes to Sarah, our Sales Advisor, who was brilliant throughout the process. She was always friendly, professional, and reliable, keeping in touch when she said she would and ensuring we were kept informed every step of the way. Sarah was incredibly helpful with all the documentation, guided us through the various choices and options available, and took the time to answer any questions we had clearly and thoroughly.

The move-in process also went smoothly. There was a slight delay, but it was minor and didn’t cause us any real inconvenience. Since moving in, any snags we’ve raised have been dealt with promptly and professionally. Almost all of them have now been resolved, with only a couple of minor items still outstanding. Importantly, all of the major issues were addressed quickly and to a good standard.

Overall, we’re very pleased with our purchase and the service we’ve received. The staff have been helpful and responsive throughout, and we would happily recommend David Wilson Homes to others.

Do not be misled by the showhome: A masterclass in poor aftercare.

It has now been 8 months since we moved into our supposed "dream home" in the Kings Park development, and our experience with David Wilson Homes has been deeply unacceptable.

Like many buyers, we were sold on the premium finish of the showhome. The reality of the actual build quality is a completely different standard. Upon moving in, we commissioned an independent report, which identified an extensive catalogue of defects (our initial snag list ran to over 170 individual items).

What is most damning, however, is not just the initial poor build quality, but the atrocious standard of customer care and remedial work that has followed. An updated reinspection report confirms that progress is painfully slow and completely substandard.

David Wilson Homes' approach to fixing snags is the equivalent of putting a plaster on an open wound. As shown in the attached external images, their 'remedial' work is genuinely shocking. Instead of correctly cleaning or replacing affected brickwork, their contractors have resorted to painting over spilled mortar with masonry paint. In other areas, they have simply repointed directly over the existing mortar, leaving a messy, smeared finish that looks more like chewing gum stuck to the walls than professional bricklaying.

Their strategy seems clear: drag the resolution process out indefinitely, provide the lowest-effort fixes possible, and hope that we will eventually suffer from fatigue and give up. We will not.

If you are considering a David Wilson Home, I strongly advise you to:

Look past the marketing: Do not assume your home will reflect the quality of the showhome.

Protect yourself: Budget for a professional, independent snagging surveyor immediately upon completion.

Explore your options: Seriously consider looking for a housebuilder that actually delivers on build quality and stands by their post-sales care.

We paid for a premium home, and we expect our snags to be resolved to a professional standard, not just temporarily patched up. Until David Wilson Homes takes accountability and properly rectifies these issues, I cannot recommend them.

Mark came today to fix some of the paint snags that we had (of which there were many). A very pleasant chap.

Waited months for a painter to come in and in the end Mark came who can do a bit of everything. Just wish Mark did the initial painting and that way the house wouldn't have been so shoddily painted.

Working in 30 degree heat he did a great job, managing to fix roughly half of the jobs. Let's hope it's not another 4 months before the woodwork painter comes now....

Very thorough, conscientious and a brilliant tradesman. He knew his stuff and we were completely confident in him. He did a perfect job of rectifying of ceiling after a bad leak. Definitely recommended 👌 The chaps name was John Hewitt.

John Hewitt was a pleasure to have repairing the 2 doors in my house. He was cheery , professional and very neat, clean and tidy.

I was so delighted with how quickly the David Wilson Homes Customer Care Team (Jenni) had responded to my querie regarding my property. She was super helpful and helped us obtain the information we needed. Thanks Jenni !

The woman (Katie) who attended to us on our 1st day was so amazing and very helpful to us. She took her time to explain the whole process to us and was also happy to walk with us in our journey of buying the house until we achieve it and that really encouraged us to move on. Although, our new home is still under construction, but we're happily and eagerly waiting for the completion, so we can move in, we can't wait to go in 😄. Thank you once more Katie and to David Wilson family as a whole for such a beautiful master piece called home. We absolutely love it 💯.

Unbelievable experience and service from the team at Hampton -in- Arden
Thanks for all there help
Big up to Tracey👍

My partner and I have bought a house on the Bluebell Meadows site. Josh the site agent has been secone to none, always available (even responding to messages outside working hours), made the buying experience enjoyable and really felt like he was putting effort into our purchase. The house is perfect for us, we look forward to making it our own and hopefully building a family here. Thank you.

Very professional, patient and understanding staff

We had given up on buying a new build property but we visited David Wilson Bluebell Meadows site and we're so glad we did. We were greeted by Josh who was very professional and welcoming and put us at ease straight away. We viewed the property we had in mind and Josh led us round then let us have a look ourselves. Josh was fantastic and is a credit to David Wilson Homes. There was no pressure just clear information that enabled us to make an informed decision and feel completely comfortable and happy with our purchase. Josh kept in touch with us throughout the whole process and nothing was too much trouble. Thanks for such a positive experience in what can be a very stressful time.

Ian Mac & Andywhere a pleasure to have in our home. Excellent correction work. Now shows the property as it should look

Very approachable, assistive staff they have. They will guide you from the start to finish, until you get to the house completion. Our family were very much so delighted to be one of David Wilson's house owner.

Amazing. Very happy!