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Dubaigems Reviews 

83
•
TrustScore 4.5 out of 5

4.5

Jeweler
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Rated 5 out of 5 stars

I loved exploring the different types of jewellery they have, there’s nothing I cannot find that wouldn’t suit all types of occasions for my friends and family! I would recommend Dubaigems to everyo... See more

Rated 5 out of 5 stars

I just received my beautiful jewelry items I purchased from Dubaigems all the items are absolutely gorgeous and beautiful.I had very good experience with this purchase from start to finish very helpf... See more

Rated 5 out of 5 stars

most helpful and kind,went out of the way to ensure that I received a next day delivery,despite the fact that my order was made at the very last moment.I even received a follow up call to check if all... See more

Rated 5 out of 5 stars

Beautiful earrings in a lovely gift box! The double red heart earrings I ordered were not in stock but they rang and offered me a similar pair of triple hearts, that were more expensive at no ext... See more

Company details

  1. Jeweler

Written by the company

Dubai Gems jewellery is an affordable and exquisite store that has an impressive variety of stylish and designs that exude elegance and fashion.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(83)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Top class

Top class service i recieved
I bought a neckalace for the wife but sadly it was out of stock they rang me straight away to let me know
Sent me a simular one and sent me a pair of ear rings to say sorry
Must say customer service is 2nd to none
Plus a nice note and luxory packed
Thank you

18 December 2025
Unprompted review
Rated 5 out of 5 stars

what a great service dubaigems gives…

what a great service dubaigems gives from start to finish and what wonderful jewellery they have and at such affordable prices it is the first time i have used them but will now go back to buy more for the wife
keep up the good service jenny.
kind regards neville.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

5 stars 🌟

I was worried about shipping date and asked the question and was almost immediately informed as ghe purchase was a gift, and delivery was as promised. The bracelet was beautiful and my friend loved it, thank you 😊 ❤️ x

8 September 2025
Rated 5 out of 5 stars

The quality is of a high standard

The quality is of a high standard, and at reasonable
prices. Some of the items make you feel you are wearing mined diamond instead of created diamond.
It is very hard to tell which are mined diamonds compared to lab grown diamonds.
I have bought quite a lot of items and am very pleased with each one.

14 July 2025
Rated 5 out of 5 stars

Excellent customers service and gorgeous jewellery

I've had a fantastic experience with DubaiGems. Their customer service is outstanding—friendly, helpful, and professional. Delivery is always rapid, which is perfect when buying last-minute gifts. The jewellery itself is absolutely beautiful—elegant, high quality, and perfect for any occasion. DubaiGems has quickly become one of my go-to stops for gifts for family and friends, and of course, for treating myself too! Highly recommended!

14 July 2025
Rated 5 out of 5 stars

Couldn’t have asked for more.

When my order came, it was the wrong earrings I had ordered.

The customer service at Dubai gems were quick to reply. Sent me my original order and informed me that I could keep the pair that were sent by mistake.

The earrings are lovely and great quality for the price! Will definitely be ordering from them again!

12 June 2025

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