Ordered 4 of the same item and order was processed. Received email saying everything was fine. Several days later I get a merchant refund from drugstore supplies. No email from company telling me I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Please be aware of this scammer website, they're complete fraudulent scammers sitting in india and selling imaginary products. I placed order and chat with them several times about my order status and... See more
So - I ordered two small items that showed in-stock more than a week ago. They are still listed as "awaiting fulfillment" - no emails or contacts about my order being delayed, or being out of stock o... See more
It was some time between my order and hearing from you again. When I called, no answer. When NM I sent an email it was returned undeliverable. I turned in a fraud investigation to my credit card. Fin... See more
Company details
Information provided by various external sources
We started with a small retail , medical equipment store and eventually offered our products online. Our customers are around the world and we ship items like OTC medicines, lotions, medical equipment, first-aid, vitamins and many more. We sell over 20,000 products from various manufacturers. Our aim is to provide quality items for the cheapest price and help customers worldwide. We call it a success, when the customer is a repeat customer.
Contact info
1459 North Leroy st,Suite A, 48430, Fenton, United States
- 8668046373
- sales@drugsupplystore.com
- www.drugsupplystore.com
2.1
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This website is a scam
This website is a scam, i ordered a product from there website and 2 months later it hasnt been delivered. I asked them what has happened they answered me 2 weeks later saying the shipment was sent back to them. So i asked for my money back, they said this is low priority and they will send me my money bank when they get the delivery back. 5 months later, nothing.
14 April 2021
Unprompted review
SCAM COMPANY!
I had a horrible experience with this company! They told me they had product in stock... not true... they never delivered the products and kept telling me they would ship in in 2 days and then 2 days later they said it would ship in 3 days. They never have anyone to answer the phones or respond to emails. DO NOT do business with them they are a SCAM!!
2 April 2021
Unprompted review
No acknowledgement !
Satisfied with my order, never received an email from them about order was paid or any shipping delivery information.
1 April 2021
Unprompted review
Order #880415
Hello,
I placed the order #880415 on 19th January and still didn't got it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Please advise
Best regards
Alexandre
7 March 2021
Unprompted review
Scam website....
Scam website....
Same story.. Order placed, fake tracking number given and no products show up.
6 March 2021
Unprompted review
Flawless transaction
Ordered natural ice cherry lip balm on Saturday, used Fedex ground and it arrived Wednesday. Transaction was flawless
24 February 2021
Unprompted review
SCAM, AVOID AT ALL COST.
Still no goods. Not replying back, they sent tracking number that does not exist.
Luckily paid with PayPal, had to wait another 21 days to get refund issued.
DO NOT USE
22 February 2021
Unprompted review
Total scam!!!
Placed order for the first time a month ago. Credit card has been scammed 8 times (over $2k). Tracking in confirmation email is invalid.
Save yourself the time, money and effort by not using this fraudulent company.
14 February 2021
Unprompted review
Should have read previous BAD reviews…
Should have read previous reviews before ordering. Order placed and confirmation email received but no sign of goods, although they did manage to take my money. As others have said, this site is a total useless SCAM. Certainly would not recommend it to anybody.
11 February 2021
Unprompted review
I never received what I ordered a…
I never received what I ordered a couple of months ago. I wrote several times before getting an answer which was an invalid excuse. Still nothing delivered.
28 January 2021
Unprompted review
order
Hello, so yesterday I placed an order and I didn't receive emails indicating the shipping date. Please find me a solution, my order number 881516
24 January 2021
Unprompted review
The worst customer service
I actually wish I could rate them a "0". When placing an order from Walmart.com results appeared of a tin of balm I needed. When the product arrived, the tin was crushed and most of the product was unusable. I requested a refund and below is the response I received.
Sales Order Id: 2722160152519
Item: Bag Balm Vermont's Original Ointment, 8 oz.
First off, we are not Walmart, we are a third party that you ordered from, so no you have not ordered $1.000s of stuff from us. We have never sold you anything expect this one item and it was shipped out in perfect condition. So no we don't care about your experience with Walmart because we are not Walmart, sorry you are confused.
19 January 2021
Unprompted review
Had to wait a long time
Had to wait a long time (more than 6 weeks) but finally received my order today 👍
14 January 2021
Unprompted review
This is scam
This is scam. I ordered for about EUR 14 but at checkout the amount had almost gone up hundred fold. Stay away from this scam
13 January 2021
Unprompted review
The tech store everyone talks about is…
The tech store everyone talks about is a scam. He took my money & ran
11 January 2021
Unprompted review
Fraudulent
Fraudulent. They cancelled our order as soon as payment went through. Had to file fraud claim with the bank. DO NOT ORDER FROM THIS COMPANY!
7 January 2021
Unprompted review
half an order delivered
half an order delivered
poor response
act like a scam company
untrustworthy
go somewhere else...anywhere else
28 December 2020
Unprompted review
they never sent the product or money back
they never sent the product and I can't give a review or request a return of my money.. they won't see any message I send and they have no contact details. seems like a SCAM that should be punished.
28 December 2020
Unprompted review
Bad experience
Had a bad experience with slow response. They refunded me half the purchase price, however I only received one third of my order. Would not recommend them.
26 December 2020
Unprompted review
Very poor customer service
Very poor customer service. Tried to send back prenatal cradle due to improper size, at least for store credit. Unprofessional decline of return for the item and then no response to my follow-up email. Legitimate companies would have better customer service and consumer protection. $80 down the drain. BEWARE
24 December 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.