Dr Ganja Reviews 

160
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the delivery service, noting that packages often took an extended period to ship and arrive, with some waiting weeks for their orders to even be picked up by the carrier. Reviewers also frequently reported poor customer service, mentioning unresponsiveness to calls and emails, and a general lack of concern for customer satisfaction. However, some customers also noted that despite the long shipping times, the products themselves were of high quality and worth the wait, with some praising specific items like edibles, vapes, and dabs. Conversely, a small portion of people felt that their orders were incorrect or that the product quality did not match expectations, with concerns about mold or discrepancies with listed specifications.

What people talk about most

Delivery service

Customers had negative experiences with delivery service, citing horrible shipping times and ridiculous... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over long... See more

Product

Consumers find product quality to be ambiguous, with some reviewers praising the raw bar items, the quality... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers consistently praising the high... See more

Customer service

People report negative experiences with customer service, with many reviewers expressing frustration over... See more

Reviews shaping this summary

Rated 1 out of 5 stars

i ordered from them dec 31, 2025 and it’s been 9 days my package hasn’t moved 😒😒usps still waiting on my package like what bruh 9 freaking days!?????sent em a email and they talking bout it’s becaus... See more

Rated 1 out of 5 stars

This website is consistently taking longer and longer to ship. I ordered on 4/20/26 and tracking indicates I should receive it MAY 8TH! That will be EIGHTEEN DAYS-18!!! And it does no good to call as... See more

Rated 1 out of 5 stars

Ordered 12/28. The website says order was completed 12/28 but it has STILL not shipped ……. It will take 12-14 days to receive your order no matter when you order. When emailing the company, they say t... See more

Rated 1 out of 5 stars

Orderd 2 ounchs before xmas they turned up just after and lovley . When i tryed to order 4 more . It wouldnt let me i go on to DRG but took them days to reply . And they said following... See more


Company details

  1. Cannabis store
  2. Tobacco Shop
  3. Vaporizer Store

Information provided by various external sources

Buy premium CBD products from top brands that include CBD flower, CBD hemp oil, tinctures CBD beauty items and more. Shop Now! Free & Discreet Shipping!


Contact info

  • Santa Monica Boulevard 7855, 90046, West Hollywood, United States

  • www.drganja.com

2.3

Poor

TrustScore 2.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(160)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i get that a lot of reviews are…

i get that a lot of reviews are complaining about delivery times something that is quoted on the site that it can take anywhere from 15- 40 days too receive the product, i have had a few orders land from this company within the 21 days period too uk! i am more than happy with this company there products and i will continue too be a customer for life! thanks dr ganja!!

22 October 2022
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!!!

SCAM ALERT!!!!! I paid for two delta 8, only received one, the one I did get was incorrect, they put a dif vape in box of correct one. I called, they told me email support. they will not reply or send second vape. they take your money and ignore you. DO NOT TRUST

11 December 2021
Unprompted review
Rated 2 out of 5 stars

Blames Everything On USPS

This company marks your items as “Shipped” before they actually ship them in order to have your payment completed and live up to their ‘Fast Shipping’ claim. They blame the delays on USPS, but I’ve used several companies and 50% of the time I pay for Priority Mail shipping with Dr. Ganja, it takes close to 10 days to arrive. Every other site that I use, which also utilizes USPS Priority Mail, is on time 90% of the time. I only have issues with Dr. Ganja.
Customer service is also very poor, they blame USPS and don’t seem to care too much.

8 September 2021
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor, ordered and paid high shipping fees with a supposed ‘guarantee’ in case product seized by customs, which it was. I was only refunded a measly 30 dollars out of a 100. Not impressed

29 July 2021
Unprompted review
Rated 5 out of 5 stars

CBD oil to Aus

Bought CBD oil, arrived in Melbourne, Aus in about a month, seems to be a quality product.

Additionally, I accidently purchased a different product and upon contacting customer service they quickly cancelled and refunded the order (which is why I feel obliged to leave a review).

25 March 2021
Unprompted review
Rated 1 out of 5 stars

Was going great until Australia post…

Was going great until Australia post stopped the parcel before it left the usa. I tried emailing drganja and called them twice but they don't answer. Was hoping to get it sent back and they send through another carrier.

26 February 2021
Unprompted review
Rated 5 out of 5 stars

I have bought some of the best CBD…

I have bought some of the best CBD flower that I’ve ever smoked in my life from Drganga. I mix it with my street bought weed to get that Cbd/thc blend. The best has been the Wedding Cake regular bud and the smalls. I can’t tell much difference between the cbd Wedding Cake that Dr Ganja has in comparison to the 2 plants of High Grade thc that I grew last session. With the price so low I bought a quarter pound of cbd flower because I can do so much with it, and just ask your self, how many times has my dealer fooled me with good Cbd flower or maybe he didn’t even know the difference himself.

11 January 2021
Unprompted review
Rated 5 out of 5 stars

Amazing quality products

Amazing quality products! Quick, discreet and secure packaging. Very helpful and prompt customer service via email. Will be back very soon! Love from Melbourne, Australia

2 November 2020
Unprompted review
Rated 2 out of 5 stars

I've given two stars instead of one…

I've given two stars instead of one because the products are good and the prices are fair. However, one of my ordered products is defective and I've tried multiple times to get a response from customer service for a replacement or a refund. They are not responding. So, be advised, if you have a problem with an order, it may be difficult or impossible to get help with it.

23 October 2020
Unprompted review
Rated 5 out of 5 stars

The Competition wishes they were DrGanja

I used to buy the products they carry from different vendors. Dr. Ganja has everything I need in one site, their pricing is good, their service is great, and their shipping is fast. Their own brand name is good too. Tried to support local businesses but the savings from Dr Ganja is over 30%. Highly recommend this website as a go to for all things CBD.

27 September 2020
Unprompted review
Rated 5 out of 5 stars

Trust Worthy Company

This is a company you can trust. Their customer service was outstanding and helped me right away with my issue. They are worth your time and money. They will serve you well.

14 September 2020
Unprompted review
Rated 5 out of 5 stars

Best Valued Hemp Company Per $1 Spent

This Is The Hemp Flower Company That Everyone Should Try. Overall, It’s The Best Bang For Your Bucks! They Put So Much Time & Effort Into Their Descriptions! Only After Ordering Can You Truly Appreciate Why They Did So! Their Pics Are So Accurate It Makes You Wonder Why Other Similar Companies Can’t Do The Same & The Written Descriptions Are 100% True! I Ordered An Untrimmed Ounce Of Special Sauce With A 14% Mothers Day Discount Coupon & Paid A Total Of $47.30 For An Ounce PLUS They Sent Me TWO Free 1/8’s, A Whole Quarter Ounce Of FREE Trimmed Flower! Cherry Abacus & Bubba Kush! Lighting Fast Free Shipping & Flawless Customer Service! Nobody Can Compete With This Company On Effects And Potency...Do You Know What’s In Your Bud?

18 May 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look