There was a good rapport between Andy and myself. He had what I wanted a bed with drawers that I accepted,and the chance to have my old bed removed once my new bed had arrived. The rest of the cre... See more
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See what reviewers are saying
Very polite and helpful very friendly offerd us a cup tea or coffee put us on a bed to suite which we very relaxing
Looking for soft pillow top mattress Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was kno... See more
We were greeted by John at the Weston super mare branch when we walked in discussed what we were looking for John was very helpful showing us the options available to us we were offered a drink after... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
The Wyvern Centre, BS23 3YY, Weston Super Mare, United Kingdom
- 02081455236
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We were given a number of choices when…
We were given a number of choices when buying our bed and the sales staff were incredibly helpful
From the tests which showed how we lay in bed to the narrowing down of possibilities nothing was too much trouble
Dreams...for 100% customer satisfaction.
From entering the showroom, to the delivery and installation, , I was treated as a valued and individual customer.
Fantastic and very helpful service
Fantastic and very helpful service
Absolutely brilliant services
Absolutely brilliant services, Ken was very informative, Id never taken the diagnostic bed test before but it was really good, And without being told anything to sway my decision i chose the mattress which the computer best suggested to our sleep preferences, 1 week in and we are having the best nights sleep ever, we dont want to get out of bed ! the deal i originally saw said online purchase only Ken was able to sort it so we dealt with a human ( so much better) and ensure that we got exactly what we needed
May use AI-assist with repliesRead more
Easy purchase on line
Easy purchase on line. Delivery drivers were lovely.
We went in to the shop to have a look but weren't approached by staff like the other customers were and didn't for some reason get treated the same so we chose not to consider buying in store.

Reply from Dreams - Weston super Mare
Excellent perfect from start to finish…
Excellent perfect from start to finish a big thank you to everybody who took part. From john and Jean.
Excellent service
From walking in the shop thinking where do I begin, the sales man was very helpful, understood how I felt. Excellent service from start to finish.
Bed delivery
Bed was delivered on the day specified and exactly on time. The delivery driver was very polite and carried the various parts on and explained how it went together.
A lovely bed
A lovely bed, so comfortable you don’t want to get out of it! Great price too and very good delivery service.
Great help from Ken
We had been dithering for a while about a new mattress and Ken at Dreams WestonSuper `Mare was most helpful and guided us to what we think is the best solution for our needs. I rate his service 5 star without a doubt.
Great service
Prompt service, delivery at a convenient time, and very helpful delivery men who carried the bed up to the bedroom. They even wore overshoes to protect our flooring.
I had a good experience at Dreams the team of trained staff helped me pick the right mattress.
I had a good experience at Dreams when seeking a new mattress. My requirements were listened to and I was guided to the appropriate mattresses in store. I made my choice and after payment received my order in the time quoted by delivery team. No hitches, no problems encountered. Then bliss, the comfort of restful sleep. A brilliant team that knew their stuff.
Very knowledgeable
Very knowledgeable. Not pushy in the slightest. Quick delivery time. Great product
The assistant in the shop was…
The assistant in the shop was knowledgeable and helpful. The delivery went to plan.
Great Service
Both members of staff I came in contact with in store were brilliant their knowledge and helpfulness was great, I would highly recommend dreams Weston Super Mare due to this alone aside from that the store was clean welcoming and I didn’t feel rushed in anyway.
Good customer service.
Very pleased with our purchase
Very pleased with our purchase. We have no complaints. The sales person John was very helpful, in choosing the right bed at an affordable price. And the bed was delivered as promised. It is extremely comfortable thank you
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