Great experience, super fast delivery, excellent communication. I ordered shoes for my son who is living in London. I live in New Zealand and I couldn't fault anything, except one small suggestion, ma... See more
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
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Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
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The delivery driver was very friendly…
The delivery driver was very friendly and my package arrived on time. He also made sure that he handed the parcel to us personally, which is a nice touch and how a parcel should be delivered.
Arrived during time expected
Arrived during time expected , nice, professional and efficient driver.
Disappointing delivery
Driver delivered to a shop up the road
Fortunately I recognised the photo
I don’t live at the shop in fact the addresses are very different
It’s also clear that driver didn’t even visit my house as I have ring and was outside in the garden at the time
There is also a clear large note on the letterbox to call me
best service with DPD always on time…
best service with DPD always on time and the drivers are always doing their a fantastic service thank you so much
Package delivered in perfect condition
Package delivered in perfect condition. Handed over politely and photo taken
DPD are fantastic
DPD are fantastic, not only do you get an hour slot time- you also get live tracking with how many stops away the delivery van is. The driver is friendly and polite. Great service all round.
Always on time and pleasant service
Annoyed re the delivery.
As soon as the driver rang the doorbell i got up immediately to go to the door to collect the parcel. On approaching the door i could see that he was already getting into his van. NO WAITING ABOUT TO HAND OVER THE PARCEL !!! I was then very annoyed when i found he had left the parcel outside. Particularly as it contained fresh cod.
On time very pleasant and polite
Complete LIARS,
Complete LIARS,
The delivery driver said that he could not deliver because nobody was home and that he tried the address but nobody answered, he also said that he had left a card .
He posted a picture of my front door and he didn’t even bother to knock, I’m registered disabled and I have mobility issues.
This delivery was a new phone from Vodaphone , they switched over my number this morning and I am now left without any phone support incase of any emergency.
The driver should be sacked immediately for lying about this and for being incompetent.
The WORST delivery company ever… I will never use them again.
Shame on you!
What Great Service
Craig and Steve were so lovely professional. I'm disabled and nothing with too much trouble for them. All done with a smile and yes the chairs are lovely!
The driver was friendly and helpful
Delivery…
Delivery was within time slot provided parcel arrived in good condition. Kept informed of progress
Trouble free delivery.
Very helpful
Appreciation of service
I really appreciated that the driver used his commonsense and came to backdoor to deliver the parcel. He saw a car in the driveway and thought it intimated someone would be at home despite no response to his knocking at the front door. My hairdresser was with me in the kitchen and I was not able to respond to his knock.
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