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Donna Ida Reviews 

4,835
•
TrustScore 5 out of 5

4.9

Women's Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique style of the products, finding them effortlessly stylish and flattering. Many people highlight the outstanding customer service, often describing it as personal and attentive, with staff providing excellent advice and support. Reviewers appreciate the perfect fit of items like jeans and jumpsuits, noting how well they cater to various body shapes. However, some customers noted that items occasionally run large, suggesting sizing down for an optimal fit, and a few also mentioned needing to adjust leg or sleeve length to suit their proportions.

What people talk about most

Product

Customers consistently express high satisfaction with the products, frequently praising the excellent... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the exceptional quality of the... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as exceptional and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often describing it as exceptional, personal,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enjoyed shopping for new denim pieces - pink Kate jeans & pink denim jacket . The set looks amazing ! Ana recommends pieces as they are launched and always helps with sizing . She gives excellent... See more

Rated 5 out of 5 stars

I’m absolutely in love with this brand! Shopping online has never been easier—thanks to their incredible concierge service, there’s no second-guessing. They help you find the perfect fit for your siz... See more

Rated 5 out of 5 stars

I have never had such personal service. I spoke to the rep Ana a few times who helped me with a return and exchange, for the next size, she also gave me very detailed advise on the different fits and... See more

Rated 5 out of 5 stars

quite possibly the best jeans ever - I am 6ft and my daughter is 6ft 3 (so guess who steals them from me) Donna's jeans are insane I have multiple styles in all colour ways and her jumpsuits are ne... See more

Company replied

Popular products

See all
The Classic Puff Tee | Inky [Dark Blue]

The Classic Puff Tee | Inky [Dark Blue]

TrustScore 5 out of 5

5

(2)

Kate The High Top Patch Pocket Relaxed Wide Leg | Shell Pink [Pink Denim]

Kate The High Top Patch Pocket Relaxed Wide Leg | Shell Pink [Pink Denim]

TrustScore 5 out of 5

5

(2)

Maybelline The Cutest Jacket Ever | Shell Pink [Pink Denim]

Maybelline The Cutest Jacket Ever | Shell Pink [Pink Denim]

TrustScore 5 out of 5

5

(2)

SAMPLE 7014. Dusty in Classic Dreamer.

SAMPLE 7014. Dusty in Classic Dreamer.

TrustScore 5 out of 5

5

(1)

SAMPLE 7016. Astrology in Crème Brûlée.

SAMPLE 7016. Astrology in Crème Brûlée.

TrustScore 5 out of 5

5

(1)

Dusty The Super Downtown Jumpsuit | Dirty Leopard [Camouflage]

Dusty The Super Downtown Jumpsuit | Dirty Leopard [Camouflage]

TrustScore 5 out of 5

5

(1)

SAMPLE 6005. The Racer in Noir.

SAMPLE 6005. The Racer in Noir.

TrustScore 5 out of 5

5

(1)

Cassandra The Extra Body Length Flared Jumpsuit | In The Forest [Green]

Cassandra The Extra Body Length Flared Jumpsuit | In The Forest [Green]

TrustScore 5 out of 5

5

(1)

Rosie The Dead Straight Leg | Darkest Hour [Black Denim]

Rosie The Dead Straight Leg | Darkest Hour [Black Denim]

TrustScore 5 out of 5

5

(1)

Cassandra The Flared Jumpsuit | Noir Velvet [Black]

Cassandra The Flared Jumpsuit | Noir Velvet [Black]

TrustScore 5 out of 5

5

(1)

Company details

  1. Women's Clothing Store

Written by the company

Shop the latest styles from Jean Queen Donna Ida's seasonal collections plus her classic never out of stock lines. For personal fit and style advice from the team call or message +44 7488 845854.

Shop at Donna Ida

Written by the company

30 day returns policy
We offer a 30 day returns policy. Remember not to remove the tags.
Worldwide shipping
Free UK Returns
On all full price orders.
We’re Here for You
DONNA IDA is known for its customer service as much as its denim. WhatsApp, DM or live chat us day or night, 7 days a week for friendly, informed and embracing style advice.

Shop with Confidence

Easy returns, no fuss

Enjoy 30 day returns and straightforward exchanges if it’s not quite right.

Contact info

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On your first order.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(4,835)

247 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service & jeans!

Amazing customer service, Ana is first class at keeping in touch, letting you know what's happening with your order etc - it's like having a personal shopper. The jeans are also amazing quality, really good and fit well.
Would highly recommend.

11 August 2025
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, great packaging and exactly what I wanted.
The garment is good quality and a great fit, I live in their jeans but this is the fist top I've bought and I will be buying again

4 August 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Jeans delivered quickly and lovely packaging. Expensive but worth paying the extra as such good quality.

9 June 2025

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