Domino's Pizza Reviews 

2,638
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with product quality and order accuracy, describing items as burnt, cold, or inedible, and often receiving incorrect sizes, missing toppings, or incomplete orders. Pricing was a major concern, with many feeling misled by special offers that resulted in much higher costs than advertised, or finding rewards difficult to use. However, some customers also noted dissatisfaction with staff interactions, citing rudeness, unhelpful attitudes, or long waiting times. Conversely, a small portion of people felt satisfied with the staff, praising friendly drivers, pleasant cashiers, and employees who were helpful in correcting orders.

What people talk about most

Product

Consumers find product to be negative, with many reviewers expressing disappointment with the quality of... See more

Order

Customers had negative experiences with order, citing issues such as hidden minimum order requirements for... See more

Quality

People report negative experiences with quality, with many reviewers describing pizzas as burnt, cold, or... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over unexpected costs and... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising employees for being friendly,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They want all the money for delivery maybe you double check who want to work and the pizza and bread ir wings no effort no cause no shits on how you wanted getting worst every day just sad and nothing... See more

Rated 2 out of 5 stars

I have been a Dominos customer for over 20 years. I am very disappointed with the company now, will not be ordering again. The new website is hard to navigate, my “free” rewards pizza has to include... See more

Rated 1 out of 5 stars

Domino's has a 10.99 14" special where you can order up to seven toppings on the pizza. We ordered 2 specials and the toppings were like an afterthought ex. there were 5 small pieces of chicken on... See more

Rated 1 out of 5 stars

Terrible. Worst pizza ever. We ordered the extravaganza and instead of good veggies we got dried up old terrible very old awful crap. We ended up throwing most of it away. We'll never order another Do... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Take Away Service

Information provided by various external sources

Get Pizza, Oven Baked Sandwiches, Bread Bowl Pasta and more delivered. Order online, then track it every step of the way. Find hot deals every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

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1-star

No history of asking for reviews

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1.8

All reviews

(2,638)

442 reviews in the last 12 months

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Rated 1 out of 5 stars

Nightmare ordering a pizza from Domino's Something is wrong with their system

Something is wrong with their system. I tried to use a card I have used many times before at Domino's and could not get through. There is an old card in the system and normally I would use another card. This time the system would not allow me to use another card, would not allow me to edit the old card, or reset my password. I tried calling on two different numbers. One of the calls I tried placing my order over the phone and entering my card number over the phone; it failed. I was transferred to my local store; when I tried to explain that I was having a problem with using my card. the woman was extremely rude, told me to call the police, hung up on me.

17 June 2026
Unprompted review
Rated 3 out of 5 stars

Cotton Candy

I ordered extra cheese and extra sauce but I was given a pizza that didn't include extra cheese and extra sauce. So i'll find another dominos but I shouldn't have to drive 10 miles for a cardboard pizza box.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the 9.99 pizza was charged 17.75

I ordered the 9.99 pizza that the commercial say u can get it online, in store or delivery and i noticed when i looked at the receipt it says 17.75. I called the store and the manager said it's only on-line i explained to him that's not what is on.the tv, so no help there, i called corporate and still no help. The pizza was excellent just the price was not and I asked for the 9.99 special and the cashier should have informed me then, smh

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Dominos Sucks

Received delivery order. Part of order was missing. Manager acknowledged missing item, said they were out, but still charged me the full price. Refused to refund me. Stated they are not allowed to give refunds. Website states otherwise. Food was cold. Pizza was burnt, and missing ingredients. Manager was rude and threatening.

14 June 2026
Unprompted review
Rated 1 out of 5 stars

JOE BIDEN WOULD SAY (DON'T)

It had been at least 20 years since I had been to domino's pizza could not remember why. I ordered a pizza with all there meats 12 inch. It was about $25 with tax. It had very little toppings a real rip off. The flavor of the pizza was awful. I had to drive 40 minutes round trip to pickup this piece of garbage. I pick up pizza at patton Ave location in asheville nc. I just can't understand how they are in business. Who in the hell buys this shit.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

Pizza (if you can call it that)

The pizza (if you can call it that) was disgusting. The dough is like warmed up white bread, the sauce like ketchup. I had ordered one pizza with olive and green pepper, the other with onion and green pepper. From what was on my pizza, I assume that the one green pepper they buy last them about a month. The same goes with the onion. I am not sure they had one olive for the entire 2 pizzas.
The only people that buy these pizzas have no idea what pizza is. When you go to pick up your pizza bring a green garbage bag...that's where it belongs.
Since then, I get emails that I have points to use...yeah right. I cannot find a way to unsubscribe in the email or on my account. Great job Dominos...and all this after you bragged that you changed your pizza...WOW

15 February 2026
Unprompted review
Rated 5 out of 5 stars

It had been many years since I visited…

It had been many years since I visited this store In Fredericksburg Texas 78624, but as a result of seeing a 50% off for all Domino's pizzas on TV , I visited the store midweek in the afternoon. I learned that this discount applied only to the app on your cell phone; however, Gabriel, the manager, took his time using my phone and showed me how to set it up for quick and fast service. He provided details and insight on how to use the application for the maximum discounts that Domino sends out frequently. He took his time and you could tell he was happy in his job, and I asked him about it. He said he'd been with Domino's for 24 years and still liked working for them. It obviously showed. I ordered the medium thin crust Deluxe which came fully loaded with all the things that you would expect including ham, sausage, various vegetables and much more. It was $9. I should have ordered the small as the medium size was much too big for me. On a side note, when checking out using the app be careful because as you begin to sign out, the app throws a lot of extra stuff at you to purchase with your original order. Because of Gabriel's great PR and easygoing manner and because the food was good, I'll probably be a regular customer... when I get the discount coupons.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Wrong incompetent website graphics

Despite their website displaying a half and half pizza as their only featured pizza on their main page of their website, even if you walk into the store in person you will be informed that they cannot in fact manage to make a simple half and half medium pizza to order... unlike just about every other pizza business in existence.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Domino's Pizza - most costly cheats

Not only is Domino's Pizza at the top end of costly products, but it is surely one of the most dishonest, duplicitous, anti-service and deliberately obstructive outfits out there. They bombard you with alleged special offers to "build your own" pizza for $9.99 - BUT then they try to rush you more than $38.50 (more than four times the offer) with no explanation - just a take it & leave us alone attitude.
And when you try to query, you are subjected to the online version of water-boarding - hostile interrogation by a third-rate chat-thing deliberately programmed to chase you away having to supply intensely pesonal information ... which ultimately gets you nowhere.

No! Definitely no more ordrs from this household!!

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Aliquippa Pennsylvania dominos sucks

Aliquippa Pennsylvania dominos sucks, always takes over an hour to get delivery and it is 3 minutes down the road. It will say it’s on it way and then not leave the store, order will show up an hour later with a car full of people.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Great hot pizza!

My husband and I just moved to the Algood area. We have been unpacking and moving all weekend! We ordered pizza today and the food was hot and delicious!! The driver was really friendly! When we sat down to eat I realized my sauces were forgotten. Not even 5 mins later the door bell rang and it was the driver with my sauces!! I was thankful he took the time to come back! Really happy with the service from them in Algood!!

25 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered on the app at the Santee…

I ordered on the app at the Santee location on mast blvd. And apparently I selected NO SAUCE. WHO orders pizza without sauce!? Anyway, upon filing a complaint via dominos website I find out that Santee is independently owned. So, nobody else ever reached out because it’s obvious nobody cares there. Bottom line.. order pizza somewhere else! Maybe until they do care.

15 May 2026
Unprompted review
Rated 3 out of 5 stars

Everything was good but I ordered a…

Everything was good but I ordered a ceaser salad from the store on front street in philipsburg pa but when it got here or was like a salad you could hey from the grocery store pre made and one of the dressings was cut open and it was all through the bag also had brown lettuce in it so not recommend

21 May 2026
Unprompted review

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