I love the products but I never received a promotional item, and coustomer service was not great. Also their return policy is a bit lacking when items haven’t even been opened and you just received th... See more
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the dog collar that i received was very nice, but it started peeling (the outer red leather) off and i was afraid my dog may eat the stuff that peeled off.
I am very disappointed to buy a pair of sunglasses from glasses hut. I have a few pairs from other designers but Docke&Gabana experience was the worst.
I purchased a defective bottle of D&G light blue where the spray was broken. I contacted the “customer care” team and spent a few weeks exchanging emails, videos, receipts and pictures with them. Th... See more
Company details
- Clothing Store
- Beauty Supply Store
- Children's Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Women's Clothing Store
Written by the company
Dolce & Gabbana is the new luxury, authentic and unconventional. A style that expresses new forms of elegance, presenting itself as a modern classicism, based on superior sartorial content and creativity. The strong identity of the Dolce&Gabbana brand has evolved over the years without ever forgetting its roots. An unmistakable style, which, season after season, combines strong innovation with the Mediterranean flavour of its origins. A brand whose essence lies in its contrasting features.
Contact info
Italy
- www.dolcegabbana.com
2.8
Average
494 reviews
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Hasn’t replied to negative reviews
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Horrible experience customer service…
Horrible experience customer service was horrible. Really had me contemplating to ever shop here again.
28 February 2025
Beautiful packaging with excellent…
Beautiful packaging with excellent attention to detail!!!
PLEASE bring back the Light Blue Refreshing body cream!!!!!
Thank you!
29 July 2025
Quick delivery and beautifully…
Quick delivery and beautifully packaged. Love the scent!
11 July 2025
Efficient and good quality
Quick shipping! My order was a gift and it was very well packaged. Loved the free engraving on the cologne; it added a nice personal touch.
27 June 2025
Favorite Luxury Brand and Perfume
I love to spoil myself about once a year and order my favorite perfumes. They package them so luxuriously, and include samples, that I feel so good receiving and unpacking my purchase. I am never ever disappointed. I think next time im going to include some sunglasses and other accessories.
28 February 2025
I had an issue with a missing product
I had an issue with a missing product. It took them several days to respond, and in the end, they just told me to return the product even though I wasn't using it. In conclusion, I would give it 0 stars if I could.
28 November 2024
Mother’s Day Disappointment
I received a few gifts for Mother’s Day, including the caffeine eye patches. Unfortunately, they seemed like a defective batch and did not meet expectations at all. When I reached out to customer service, the response was dismissive and unhelpful. I’m truly disappointed, and based on this experience, I will not be shopping with Dolce & Gabbana in the future.
13 June 2025
Shit product and not true to size
17 July 2025
Was the presentation
Was the presentation. I got the gift for my husband on our wedding day and it was lovely opening up the box
2 November 2024
I ordered a perfume from Dolce &…
I ordered a perfume from Dolce & Gabbana online and was very happy with the experience. The scent is elegant, long-lasting, and exactly what I expected. Delivery was fast, and the packaging was secure and beautiful. I’ll definitely order again!
17 June 2025
Worst customer service ever
Customer service was completely horrible. I head fro. About 7 different people. I had a bad allergic reaction to make up, someone from the adverse reaction department contacted me, had me fill something out and said they would send me a return label. I never got the label and was asked by 3 other reps to fill out the adverse reaction form, that I had already filled out. Then everyone told me I could not return the make up and was give the return policy. Totally absurd and got no where or my money back. I will never by from this company. $5,000 for a dress with absolutely atrocious service.
16 May 2025
Amazing services
21 July 2025
My puppies perfume did not come with a…
My puppies perfume did not come with a collar or tag but I will say it's fragrance and the actual product last a very long time
21 July 2025
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