Dmvans Reviews 

259
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, friendly, and professional during every single interaction from start to finish. Consumers also highlight the remarkably smooth purchasing process, excellent all-round service, and very fair pricing that make buying a vehicle a true pleasure. However, some reviewers were not happy with serious mechanical problems developing shortly after purchase, combined with a very frustrating lack of roadside recovery support. A few other people also felt that some interactions with staff members were not helpful or satisfactory when dealing with post-sale complaints and issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as very helpful, friendly, and... See more

Service

Users describe positive interactions with service, highlighting great communication, smooth transactions, and... See more

Product

People report ambiguous experiences with product, as opinions are heavily divided. While some reviewers... See more

Price

Customers consistently note positive experiences with price, highlighting great choices and competitive... See more

Customer service

Clients share positive opinions on customer_service, noting that team members are very helpful, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... See more

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(259)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not everyday you give your partner a…

Not everyday you give your partner a lift to buy a van and the owner himself throws in a professional free carwash!! Thank you Chris ...my little car feels special again !! Very kind. Lol I'll let my partner review the van later 😁

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, no hidden problems on the vehicles. Overall good place to acquire a trustworthy vehicle.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

great car dealership

great car dealership, very large selection of vans at a good price... very helpful service, Sumbi and Chris are professional, they know what they are doing... the entire purchase and loan process went well... first class car... we are very pleased

5 April 2025
Unprompted review
Rated 5 out of 5 stars

I strongly recommend Dm Vans specially…

I strongly recommend Dm Vans specially Chris and Sumbi who approved me on finance less then an hour .Thank You guys for the great and professional team work.I picked up my Mercedes Sprinter Drop side less then 24 hours.I strongly recommend you guys to the Public. Many thanks!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service 👏

They offer an extensive selection of high-quality vans in stock, complemented by exceptional customer service. The team member was very knowledgeable and provided comprehensive information about each van of interest. Sumbi handled my van finance application with great efficiency, ensuring it was accepted promptly. I highly recommend our services.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Chris

I had a great experience with Chris. From first minute he was friendly, professional, and very helpful throughout the entire process. He answered all my questions clearly and made sure I felt confident with my purchase. I truly appreciate their honesty and excellent customer service. Highly recommend

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

I've just bought a Transit Custom
Registration No. EA18 YOT
From the storage yard in Chalfont St Giles
The salesman Chris, couldn't do enough for me, thoroughly going over the van and putting the van through it's paces during the test drive
So I totally understood what the van could do
He answered all my questions honestly
I have to say a nicer man I've not met
He made buying the van a very pleasant experience and would recommend the company keep hold of his excellent services
I will definitely recommend using Chris and DMVANS to all my friends and family
Thank you Chris

10 April 2025
Unprompted review
Rated 5 out of 5 stars

DM Vans have a vehicles you need and…

DM Vans have a vehicles you need and the price is not too high as another van dealers. They help me through the finance process and answer every my question also, they can suggest you another vehicle if you change your mind or the vehicle was sold at the same day or the day before. They have only one minus which is : after selling some vehicles are still not removed from the website everything else was done great on the professional level.

21 March 2025
Unprompted review

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