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Dmvans Reviews 

256
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly approach, making the buying process smooth and easy. Many people highlight the exceptional service received, noting the team's efficiency and willingness to go above and beyond. Reviewers also found the vans to be as described and often available at competitive and fair prices. However, some customers also noted significant issues with the vehicles, experiencing mechanical problems shortly after purchase, such as engine knocking or warning lights. A few other people also felt that customer service was poor, mentioning rude interactions, a lack of support for vehicle breakdowns, and unmentioned damages.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as helpful, friendly, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the brilliant and professional... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their new... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding prices to be fair, competitive,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting efficient, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... See more

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

256 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(256)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Clear communication, honest prices

Great communication, clear listings, lots of vans to view. All priced very fairly and competitively. Ivan and Sumbi were very helpful, I was given freedom to just view vans at my pace, open them up, start them up and could request test drives too. Good spot!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Sumbi was a pleasure to communicate…

Sumbi was a pleasure to communicate with throughout the entire process. From the very beginning, their communication was clear, responsive, and professional, making everything smooth and easy to follow.

The sales process was handled efficiently and with great attention to detail. Sumbi asked the right questions, stayed engaged at every stage, and ensured that everything moved forward without delays. Overall, it was a seamless and positive experience working with Sumbi.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Value Van

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a happy resolution. Would recommend this dealer to anyone.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought a Van from Dm Vans

I bought a Van from Dm Vans . Mercedes Sprinter Electric .It was my first van I bought.Thanks to Chris and his team from Dm Vans helping me to choose and buy my van . I strongly recommend Dm Vans for the public . Professional Service and great team work . Many thanks guys !

7 November 2025
Unprompted review

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