Direct2florist Reviews 

38,040
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,778 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, fresh, and long-lasting flowers, often noting the impressive quality and abundance of the arrangements. The ordering process is frequently described as easy, straightforward, and efficient, with many appreciating the prompt and reliable service. Reviewers highlight the excellent delivery service, often receiving their orders quickly, on time, and even with same-day options available. However, some customers also noted issues with delivery, including items not arriving on the specified date or not being received by the recipient. A few other people also felt that the product quality was disappointing, with flowers deteriorating quickly or not matching the advertised appearance.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beauty and quality of... See more

Delivery service

People report positive experiences with delivery service, often praising promptness and reliability. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and reliability.... See more

Order

Customers had positive experiences with the ordering process, finding it easy, straightforward, and... See more

Quality

Users describe positive interactions with quality, with many customers consistently praising the superb and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

I have previously gone for box flowers & this was the first time I went with direct florists. A much better experience of flowers arriving exactly as you want them to be. Not in bud in a box! Deliver... See more

Rated 5 out of 5 stars

I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,040)

1,619 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!!

send the flowers to my mother-in-law, she received the color i asked for and the flowers arrived quickly and fresh. She was super moved by it and now i am in the good list haha

6 June 2026
Rated 5 out of 5 stars

I ordered flowers from overseas in…

I ordered flowers from overseas in Canada for my Aunts birthday. I was a little apprehensive as never used this florist before. She sent me a picture of them after she received. They were beautifully done and she absolutely loved the arrangement. I was very satisfied with them.

25 May 2026
Rated 5 out of 5 stars

Perfect birthday gift

The flowers were rather a late birthday gift. I was able to order them for next day delivery. My friend was thrilled and sent me a photo to show how beautiful the small arrangement was. Perfect.

21 April 2026
Rated 4 out of 5 stars

Beautiful flowers, delivered on time.

The flowers were delivered on time and the recipients said they were beautiful. The only minor niggle was that it took me a few attempts to fill in the form on the website, as it did not seem very clear what one had to do when.

1 June 2026
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers. Recipient was over the moon with her flowers. Easy to order. Great customer service and delivery.
Thank you so much for your efficiency, quality of flowers and great customer service.

1 June 2026
Rated 5 out of 5 stars

As usual the flowers I ordered arrived…

As usual the flowers I ordered arrived nice and early in a beautiful condition nice and fresh, the person that they was for was over the moon with them and sent photos to everyone, and at a good price as well, thanks.

29 May 2026

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