Direct2florist Reviews 

38,038
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,778 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, fresh, and long-lasting flowers, often noting the impressive quality and abundance of the arrangements. The ordering process is frequently described as easy, straightforward, and efficient, with many appreciating the prompt and reliable service. Reviewers highlight the excellent delivery service, often receiving their orders quickly, on time, and even with same-day options available. However, some customers also noted issues with delivery, including items not arriving on the specified date or not being received by the recipient. A few other people also felt that the product quality was disappointing, with flowers deteriorating quickly or not matching the advertised appearance.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beauty and quality of... See more

Delivery service

People report positive experiences with delivery service, often praising promptness and reliability. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and reliability.... See more

Order

Customers had positive experiences with the ordering process, finding it easy, straightforward, and... See more

Quality

Users describe positive interactions with quality, with many customers consistently praising the superb and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

I have previously gone for box flowers & this was the first time I went with direct florists. A much better experience of flowers arriving exactly as you want them to be. Not in bud in a box! Deliver... See more

Rated 5 out of 5 stars

I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,038)

1,615 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Basket of flowers

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent.
I chose a basket of flowers for my dad, so he wouldn’t need a vase. He said they were lovely, but I have to take his word for that as I didn’t see the delivered flower arrangement.

19 June 2026
Rated 5 out of 5 stars

Speedy delivery.

Flowers & Chocolates sent from an Australian friend to UK friend within the same day, very grateful how quickly they received them.

16 June 2026
Rated 5 out of 5 stars

I was really impressed with the…

I was really impressed with the same-day flower delivery service from Direct2florist. The flowers arrived on time, beautifully arranged, and looked even better than the photos online. The ordering process was simple, and it was great knowing the bouquet was created by a local florist. Excellent quality, reliable delivery, and fantastic customer service – I would definitely use Direct2florist again and highly recommend them.

16 June 2026
Rated 5 out of 5 stars

Easy to order online

Easy to order online, left lovely bouquet with the neighbour as we were out when delivering. Text to update on delivery. Great service and good value.

12 June 2026
Rated 5 out of 5 stars

Reliable

Easy to order , and when the florist wasnt available, an alternative florist was organised

13 June 2026
Rated 5 out of 5 stars

1st class

I’ve ordered acouple of times now from direct2florist now and the service is impeccable and the flowers are beautiful and still blooming
1st class service
1st class flowers
Thank you

12 June 2026

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