DIGIPRINT SUPPLIES Reviews 

1,792
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and efficient delivery service, often receiving their orders remarkably quickly, sometimes even overnight. Many people highlight the excellent quality of the products, including various print heads and parts, noting they are frequently genuine, well-packed, and perform as expected. The service is also frequently described as reliable and top-notch, with helpful support readily available when needed. However, some people mentioned experiencing significant delays in receiving their orders, with several reviewers noting that parts took weeks or even over a month to arrive, which was longer than anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the lightning-fast shipping and... See more

Order

Consumers find the ordering process to be ambiguous, with many praising the ease of ordering, fast shipping,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Service

People report positive experiences with service, consistently highlighting its excellence and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast shipping and great prices – highly recommended! I’ve ordered from this company several times and every time I’ve been extremely satisfied. What impresses me the most is their lightni... See more

Rated 5 out of 5 stars

I ordered the wrong item the first time & customer service was very helpful. Great to have found a company that provides large paper rolls with 3inch core. Both orders received came in perfect conditi... See more

Rated 5 out of 5 stars

If you are ever in a jam and you need a company to count on. This is the one. DigiPrint came to my rescue when I received a faulty print head. They handled the situation with kindness and was very pro... See more

Rated 5 out of 5 stars

I was not sure if the spareparts had the high quality - but I have to be honest. The quality was eminet and the delivery was in 24 hours to Denmark. Why pay 150 euro for a Roland damper, when you can... See more


Company details

  1. Printing Equipment and Supplies
  2. Prints and Signs Store
  3. Tool Store

Written by the company

Selection, service and speed - Find everything you need! DIGIPRINT SUPPLIES is the only one-stop online shop for spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers. Established in 2007, we were the first company in the world to offer dedicated solutions to this market online, and today we continue to lead the industry, offering innovations and opening information to empower printing professionals like you.

DIGIPRINT SUPPLIES

Written by the company

Avoid downtime
With headquarters and full inventory in Brussels, we offer faster-than-local shipping options.
Purchase with peace of mind
Shop Europe’s largest stock of OEM spare parts and tools as well as tested, high-quality generic options – all with full manufacturer warranties.
Find answers fast
Access free assistance from purchase to replacement, with customer service representatives available by phone, live chat, and email - plus webinars, step-by-step demos technical guides and more!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,792)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience!

I knew exactly what I wanted, so it was just a matter of placing the order. The whole process was very quick and efficient. I'm very satisfied with the service!

14 January 2025
Unprompted review
Rated 5 out of 5 stars

mimaki cjv150 spare parts

had to order some spare parts for my mimaki cjv150 after searching around i found them all stocked at digiprint and available for immediate shipment
shipping was very quick even though i am in the uk and the are in spain
great company definitely will be using again

28 November 2024
Unprompted review
Rated 1 out of 5 stars

I ordered several expensive printheads…

I ordered several expensive printheads from them. 1 of them was defective, the chip did not function properly.
They say that once installed they will not even look at it to ensure the product was faulty.
I asked for an exchange, not a refund. I have been in business for 8 years and have 4 commercial printers, but they insisted that I must have installed the printhead incorrectly and damaged it somehow.
They can keep the money for that print head, but they have lost 10's of thousands of dollars worth of future business from my company.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank You SO MUCH Digiprint

Thank You SO MUCH Digiprint! you were there to answer ALL my questions and had the parts on hand to deliver in a timely manner. I was able to get my printer back up and running with your help. The online videos are super informative and helped with the repair.
Thank You again, Ill definitely be coming to you for ALL my printer need.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

This is the 2nd time I have used Digiprint for my L1800 print head. Service was great. I emailed 1st just to make sure they had what I needed. They responded quickly and my order was placed. I won't go anywhere else for my supplies. These guys are it!!!! I have also shared their info with several people I know!! They're stuck with me

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Epson DX4 print head

Ordered an Epson DX4 print head along with cap tops, dampers and wipers. Very happy with these. The print head is certainly a brand new device and prints perfectly. I've ordered from Digiprint many times before and have never been disappointed.

30 August 2024
Unprompted review

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