DIGIPRINT SUPPLIES Reviews 

1,793
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and efficient delivery service, often receiving their orders remarkably quickly, sometimes even overnight. Many people highlight the excellent quality of the products, including various print heads and parts, noting they are frequently genuine, well-packed, and perform as expected. The service is also frequently described as reliable and top-notch, with helpful support readily available when needed. However, some people mentioned experiencing significant delays in receiving their orders, with several reviewers noting that parts took weeks or even over a month to arrive, which was longer than anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the lightning-fast shipping and... See more

Order

Consumers find the ordering process to be ambiguous, with many praising the ease of ordering, fast shipping,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Service

People report positive experiences with service, consistently highlighting its excellence and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast shipping and great prices – highly recommended! I’ve ordered from this company several times and every time I’ve been extremely satisfied. What impresses me the most is their lightni... See more

Rated 5 out of 5 stars

I ordered the wrong item the first time & customer service was very helpful. Great to have found a company that provides large paper rolls with 3inch core. Both orders received came in perfect conditi... See more

Rated 5 out of 5 stars

If you are ever in a jam and you need a company to count on. This is the one. DigiPrint came to my rescue when I received a faulty print head. They handled the situation with kindness and was very pro... See more

Rated 5 out of 5 stars

I was not sure if the spareparts had the high quality - but I have to be honest. The quality was eminet and the delivery was in 24 hours to Denmark. Why pay 150 euro for a Roland damper, when you can... See more


Company details

  1. Printing Equipment and Supplies
  2. Prints and Signs Store
  3. Tool Store

Written by the company

Selection, service and speed - Find everything you need! DIGIPRINT SUPPLIES is the only one-stop online shop for spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers. Established in 2007, we were the first company in the world to offer dedicated solutions to this market online, and today we continue to lead the industry, offering innovations and opening information to empower printing professionals like you.

DIGIPRINT SUPPLIES

Written by the company

Avoid downtime
With headquarters and full inventory in Brussels, we offer faster-than-local shipping options.
Purchase with peace of mind
Shop Europe’s largest stock of OEM spare parts and tools as well as tested, high-quality generic options – all with full manufacturer warranties.
Find answers fast
Access free assistance from purchase to replacement, with customer service representatives available by phone, live chat, and email - plus webinars, step-by-step demos technical guides and more!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,793)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Epson DX4 print head

Ordered an Epson DX4 print head along with cap tops, dampers and wipers. Very happy with these. The print head is certainly a brand new device and prints perfectly. I've ordered from Digiprint many times before and have never been disappointed.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

I ordered 4 inks and the next day they were delivered, even without express delivery. I am very impressed by that speed! I can highly recommend this.

20 August 2024
Unprompted review
DIGIPRINT SUPPLIES logo

Reply from DIGIPRINT SUPPLIES

Thank you for your great feedback. Could you please let us know what is your order number? Thank you

Rated 5 out of 5 stars

Wow so good Quality

Wow so good Quality! Iam shocked! So good, thank u guys!

9 July 2024
Unprompted review
DIGIPRINT SUPPLIES logo

Reply from DIGIPRINT SUPPLIES

Thank you for your great feedback. Could you please let us know what is your order number? Thank you

Rated 4 out of 5 stars

Ordered products arrived in promised time.

Ordered products arrived in promised time.

One time in 2023 my order included articles that had very long delivery time. Customer service called me regarding it giving me a choice to drop long wait time product off so they could deliver rest of the order.

Though it would be nice to have post-delivery possibilities. Back then Digiprint did not have (at least to Finland).

27 June 2024
Unprompted review
Rated 1 out of 5 stars

They will cancel your order without notice

Be aware that Digiprint will cancel your order without any notice just because they want to change the price after the fact and charge you more. They will not tell you this or notify, so you will experience a delay and then need to re-order after you reach out and realize what's happened. This has happened on the very first 2 orders we ever made with this company. Will not try to order again.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Rewiev

I'm very satisfied with order. Everything was okay with shipping. Product is very good with great quality. I will order again from your company.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

What a great experience

What a great experience! They had the items that I needed in stock at the best prices. Carlos was helpful in answering my questions. I spoke with Blanca about media and she was very kind and sent me samples of the media that i was interested in. Thank You and I will defiantly be ordering again! Brett Bbeanz.com

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Fast. Easy. In Stock.

We love how easy online ordering is. Digiprint always has what we need in stock with reasonable pricing and they ship right away so your wait time is very minimal.

10 May 2024
Unprompted review

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