Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... See more
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Would just like to say big shout out to zee khan for helping us with the purchase of our new couch, everything was explained perfectly even down to the smaller details. Any one that takes calls at 9:3... See more
Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... See more
Company replied
Lovely experience from start to finish. We were welcomed by Matthew the branch manager of DFS Wednesbury. We found a sofa that we really liked, and he talked us through all the specifics and even gave... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, United Kingdom
- 0333 999 9525
4.9
Excellent
6K reviews
Asks customers to review
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Reply from DFS Furniture - Wednesbury
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent customer service from the…
Excellent customer service from the sales consultant. Perfect!
12 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Great staff and friendly service
Great staff and friendly service, we explained what we were looking for and the Benz took us straight to the perfect solution in under a minute. Looking forward to delivery!
11 July 2026
Reply from DFS Furniture - Wednesbury
Hello Alex,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello Kay,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent customer service received…
Excellent customer service received from Jet, we gave him the measurements for our room and he found a lovely sofa for us and went through all options with us which helped us decide which one to go for and also found us a matching coffee table. Thank you Jet for a great experience.
5 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great Customer Service and Relaxed Experience
Anand was very professional, we came the day before and was not pushy and was helpful with all questions, we told him we just needed to make sure to get the measurements correct and we would come in tomorrow.
The next day we saw found him again and he directed us to a much better product than what we had our eyes on, and explained thoroughly the warranty and insurance and how to maintain the sofa. He was understanding with us having a baby also, and patient. A real gentleman
5 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Exceptional staff and customer service
Staff were absolutely brilliant and explained everything to us, the manager Matt went above and beyond to help us with our purchase, he’s a credit to the company
3 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
the staff was verry good with us theres…
the staff was verry good with us theres nuthing ells that thay cudent do for us ok thank you so much
5 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Our sales representative was very clear…
Our sales representative was very clear and detailed.
He listened to what we wanted and didnt try and push us into something we didnt.
He made time for us and showed us different things. And we finally settled on what was right for us.
4 July 2026
Reply from DFS Furniture - Wednesbury
Hello Mrs Graham,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Made it almost a pleasure to part with my money
The salesman was so helpful and not at all pushy,which made the sale ,a pleasurable experience .
So different to several over furniture stores we had visited
3 July 2026
Reply from DFS Furniture - Wednesbury
Hello Stephen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello Bhanu,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Easy purchase with great service
Order for our bed was taken in a professional manner. Great service from James.
29 June 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Our sales man was fantastic
Our sales man was fantastic and really helped us pick what we wanted and talked us through everything
29 June 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were really impressed with Bali very professional and knowledgeable
We were really impressed with the service Bali was very polite and professional, his expertise and product knowledge was excellent, we were not rushed and felt confident with our purchase
27 June 2026
Reply from DFS Furniture - Wednesbury
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Bali.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Wednesbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Not Pushie! Helpful and Polite
Just what you want sofa shopping allowed to browse without being chased around and when you do need them they didnt rush us, took their time had a good chat and made the experiance really easy in essence they were there to help place our order not push a sale
28 June 2026
Reply from DFS Furniture - Wednesbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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