We popped into the Wednesbury store to look for our dream sofa, as we wanted to find the right piece to fit into our newly renovated home. Couldn’t wish for better customer service and knowledge, no p... See more
Company replied
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Anand was very professional, we came the day before and was not pushy and was helpful with all questions, we told him we just needed to make sure to get the measurements correct and we would come in... See more
Company replied
We had a great experience, friendly helpful staff. Very quickly got sorted with exactly what we wanted. Lots of information given so we knew exactly what we were getting
Company replied
Staff members not pushy let you wander round but there if you need to ask a question. Sharna who completed our purchase for usexplained everything clearly to us from care of the sofa to what cove... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, United Kingdom
- 0333 999 9525
4.9
Excellent
6K reviews
Asks customers to review
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Friendly staff
Friendly staff, not pushy left you to browse . Very helpful when needed. Wouldn’t go anywhere else as had sofa from here previously and very good quality.
18 July 2026
Reply from DFS Furniture - Wednesbury
Good Afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
No mesding
No mesding, informed staff no hard sale and time to discuss all aspects, very supportive and knowledgable staff. Thank you
25 July 2026
Reply from DFS Furniture - Wednesbury
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Found our dream sofa thanks to the team at the Wednesbury store
We popped into the Wednesbury store to look for our dream sofa, as we wanted to find the right piece to fit into our newly renovated home. Couldn’t wish for better customer service and knowledge, no pushy salesman at all just let us browse at our leisure and helped us when we needed it. We came across the Lorenzo sofa, it was exactly what we were looking for. The friendly sales team provided an excellent service, giving us in depth information about the sofa and the after care options we could chose from. We are very happy with our choice and cannot wait for DFS to deliver our new soda. Would highly recommend this store if you’re after a new sofa.
24 July 2026
Reply from DFS Furniture - Wednesbury
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Fantastic service delivered by Jet
24 July 2026
Reply from DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nicola gave us all the information we…
Nicola gave us all the information we required in a friendly manner .
Gave us all the time we required to make the purchase
24 July 2026
Reply from DFS Furniture - Wednesbury
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Nicola.
Kind Regards,
Jordan
DFS Customer Support
Salesperson very helpful knowledgeable…
Salesperson very helpful knowledgeable and no pressure for a sale
16 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very knowledgeable salesperson
Very knowledgeable salesperson, explained everything so well. Service was great, nice and easy.
23 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Amazing experience and sofa quality and…
Amazing experience and sofa quality and design are really good. Same goes for staff for customer service and experience at the outlet.
22 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We had a very nice experience at the…
We had a very nice experience at the Wednesbury store. The service and patience was top notch and We were served with nice hot chocolate and coffee.
Thank you to John
21 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Anand was so helpful he made feel home…
Anand was so helpful he made feel home so comfortable he made me feel
14 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Super helpful salesman Jeetendra…
Super helpful salesman Jeetendra explained everything regarding our purchase of settee
20 July 2026
Reply from DFS Furniture - Wednesbury
Hello Lisa,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Big thank you to Anand who made my…
Big thank you to Anand who made my experience at DFS enjoyable and comfortable as choosing furniture and the right one can be stressful but with Anand help I was able to make the right choice.
18 July 2026
Reply from DFS Furniture - Wednesbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience
We had a great experience, friendly helpful staff. Very quickly got sorted with exactly what we wanted. Lots of information given so we knew exactly what we were getting
12 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Staff were really introduced themselves…
Staff were really introduced themselves but did hassle us or push us into making a decesion or purchase but were on hand to answer any questions we had
19 July 2026
Reply from DFS Furniture - Wednesbury
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great Service
Great Service, friendly team and relaxing environment - not pushy like some other places I've visited
17 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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