Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... See more
Company replied
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See what reviewers are saying
Would just like to say big shout out to zee khan for helping us with the purchase of our new couch, everything was explained perfectly even down to the smaller details. Any one that takes calls at 9:3... See more
Company replied
Went into DFS Wednesbury store yesterday to purchase a new leather sofa I had viewed online. I was greeted by Nichola who guided us to the section of the store where the sofa was on display, sh... See more
Company replied
Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, United Kingdom
- 0333 999 9525
4.9
Excellent
6K reviews
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Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Quality service
I had a positive overall experience, and the process felt straightforward from start to finish. The staff were helpful and made sure I had all the information I needed. The quality of the products met my expectations, and everything was delivered as agreed. I’d be happy to use the service again based on this experience.
9 August 2026
Reply from DFS Furniture - Wednesbury
Good Morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Amazing experience being served by JON…
Amazing experience being served by JON , he really helped us with all our questions and made the process so much smoother than we thought it would be , very happy with our purchase ! Thank you Jon you are amazing !
9 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The staff were helpful..John was…
The staff were helpful..John was polite, informative and gave excellent customer service
8 August 2026
Reply from DFS Furniture - Wednesbury
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Informative, helpful and friendly
Our DFS salesman Habib was very helpful and friendly. He took the time to explain everything to us.
6 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello Marie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The DFS staff were so helpful and…
The DFS staff were so helpful and friendly. Great service from start to finish. I would definitely recommend them!
Thank you Nafisa
4 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Friendly service ~ not pushy at all
Friendly service ~ not pushy at all
All very clearly explained
4 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
The staff were very helpful and really…
The staff were very helpful and really looked after us
4 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Brilliant service from the lady in…
Brilliant service from the lady in store yesterday who sorted out the blue jules sofa for us she was very professional and very knowledgeable!
3 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
John our sales advisor was very helpful…
John our sales advisor was very helpful and knowledgeable about the products. He took the time to explain everything.
3 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The customer advisor was very…
The customer advisor was very knowledgeable and helpful making our purchase smooth and easy
3 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic experience when buying our…
Fantastic experience when buying our new Sofa.
No pressure buying or being followed around like some other furniture stores do... just help available when we needed it... that help came from Nicola who was lovely and helped us through the choosing/buying process. Highly recommend DFS Wednesbury store.
2 August 2026
Reply from DFS Furniture - Wednesbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nicola.
Kind Regards,
Jordan
DFS Customer Support
Poppy at wednesbury (by ikea) she was…
Poppy at wednesbury (by ikea) she was amazing! So friendly and full of information. X THANKS POPPY.
2 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very very helpful indeed.
2 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service was…
Excellent customer service was received. I was satisfied with the overall service. I would happily recommend this sofa to anyone looking for a stylish and comfortable piece of furniture.
1 August 2026
Reply from DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady who help me was very polite…
The lady who help me was very polite and very knowledgeable. Took her time and answered all my questions.
31 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Habib approached us as soon as we came…
Habib approached us as soon as we came into store, we already knew what we were coming in for and so we were able to sit down and place our order with him directly. He was incredibly helpful and provided us with all the information we needed!
25 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
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