Mike was very friendly and highly knowledgable about the sofas. He didn’t follow us round leaving us to discuss options, but arrived at the perfect opportunity to see if we had any questions. He went... See more
Company replied
Location
Switch locationMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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See what reviewers are saying
We visited DFS store in Warrington to shop for new sofas. We were greeted nicely and was advised where the recliners were situated. We were left to browse at our leisure. Dan was on hand to answer ou... See more
Company replied
Great experience Staff welcomed you & then you could really look around Great looking store Order three seater sofa, cuddle chair, cushions & a chair. Georgia was a superb person, helpful & made... See more
My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom
- 0333 999 9778
4.9
Excellent
4K reviews
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Very helpful with everything I needed…
Very helpful with everything I needed to know thanks
26 July 2026
Reply from DFS Furniture - Warrington
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Quick and easy ordering service
Quick and easy ordering service, all staff attentive and knowledgeable.
26 July 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Warrington
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Warrington
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Dan served us in Warrington branch
Dan served us in Warrington branch. He was very informative and easy to talk to, very friendly and pleasant.
25 July 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Dan.
Kind Regards,
Jordan
DFS Customer Support
Knowledgeable sales person
24 July 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very easy to choose and buy the items…
Very easy to choose and buy the items we wanted. Staff very helpful and polite
17 July 2026
Reply from DFS Furniture - Warrington
Hello Steve,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Mike
Mike, the sales person was very patient and helpful. Not pushy which I really appreciate.
23 July 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Sam who dealt with us today at DFS…
Sam who dealt with us today at DFS Warrington I can only he is an absolute credit to your company and the help he gave us today along with his hospitable service with coffees and relaxed manner truly made myself and my partner feel so comfortable and at ease. I’ve never had service so unbelievably amazing from start to finish, and made he made us laugh as well honestly top quality service!! All we can say is a massive thank you from the bottom of hearts Sam.
23 July 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Michael Warrington
We had an absolutely fantastic experience at DFS Warrington, and it was all thanks to Michael. From the moment we walked into the store, he was friendly, approachable, and incredibly knowledgeable. He took the time to understand exactly what we were looking for and guided us through the different options without ever making us feel pressured.
Michael's product knowledge was excellent, and he explained everything clearly, making it easy for us to choose the perfect sofa. He was patient, professional, and genuinely cared about helping us find the right fit for our home rather than just making a sale.
Customer service like this is hard to find, and Michael went above and beyond to make the whole process enjoyable and stress-free. He is a real credit to the DFS Warrington team, and we wouldn't hesitate to recommend him to anyone looking for great advice and exceptional service.
Thank you, Michael, for making our experience such a positive one. We'll definitely be recommending both you and DFS Warrington to our friends and family!
21 July 2026
Unprompted review
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Dan was really professional helpful
Dan was really professional helpful, knowledgeable, friendly and sorted out my order quickly with ease and lots of useful information. Would definitely go to him & DDS again (2nd time used in 4 years).
Can’t wait to receive my made to order sofa!
22 July 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Highly recommend
Dan was great, really friendly and gave us space and time to choose what we wanted. Talked us through all our options. Highly recommend. Thank you so much.
21 July 2026
Reply from DFS Furniture - Warrington
Hello Gemma,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Dan Bailey from the Warrington branch…
Dan Bailey from the Warrington branch assisted me with my new purchase today. Dan explained the whole process thoroughly and made sure that I understood as we went along. Really looked after me and made a great latte too!
21 July 2026
Reply from DFS Furniture - Warrington
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Dan helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The salesman was very…informative. Explaining how to care for my leather suite
The salesman was very helpful,explaining everything as we went along.
21 July 2026
Reply from DFS Furniture - Warrington
Hello Susan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Somerford purchase
Dan was fantastic, quick with what I needed to know. Knowledge about my choice
20 July 2026
Reply from DFS Furniture - Warrington
Hello Amy,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Customer services
Today we went to DFS Warrington for home furniture and Catherine helped us to choose what we needed and vividly explained all of its characteristics and we were so happy to purchase from DFS.!
18 July 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Our experience was great
Our experience was great. We had already made our decision on what sofa we wanted before we arrived, but we found the staff to be super helpful and were really good with our kids.
Can't wait for our new sofas to arrive!
27 June 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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