DFS Furniture - Warrington Reviews 4,255

TrustScore 5 out of 5

4.9

Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the very first moment we sat down with sue from the Warrington store. We were treated with such professionalism but on a personal level too. As we were looking at our various options over... See more

Company replied

Rated 5 out of 5 stars

We had a really good buying experience, Sue was really helpful, we never felt any pressure from sales staff. We purchased a sofa, stool and table and used their interest free option which is a no bra... See more

Company replied

Rated 5 out of 5 stars

Lovely experience, easy to wander around the showroom without being pestered, unlike some other places. Once we decided on a sofa the process was efficient and easily completed. Sales assistant was ve... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience at DFS Warrington. Cathy the member of staff was so friendly, knowledgeable and very helpful when I explained what I wanted. I first visited last week and was greeted at... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom

  • 0333 999 9778

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Helpful polite staff

Helpful polite staff without over the top pushy sales. Sam whom we dealt with was courteous and friendly explaining our options to do wth our purchase.

30 May 2026
Rated 5 out of 5 stars

Professional and knowledgeable experience

Sue who helped us allowed to take our time looking around and was available when we were ready. She was very professional and knowledgeable and took the time to offer best advise .

29 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sue.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Lovely experience

Lovely experience, easy to wander around the showroom without being pestered, unlike some other places. Once we decided on a sofa the process was efficient and easily completed. Sales assistant was very friendly and knowledgeable regarding our order. Everything was double checked which ensured our order was correct. Would definitely recommend DFS in Warrington, especially their staff.

27 May 2026
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Reply from DFS Furniture - Warrington

Hello Lynnie,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service

The member of staff who did our order was fantastic. Didn't try to upsell us, was just there to help us get what we needed and took a genuine interest in us, our position and what we needed.

20 May 2026
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Reply from DFS Furniture - Warrington

Hello George,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great experience, friendly and helpful

Great experience, no pushy sales and friendly customer service made purchasing our sofa completely stress free.

26 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello Karl,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Polite and Verry helpful

Polite and Verry helpful

16 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello Ian,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Fantastic experience at DFS Warrington

Fantastic experience at DFS Warrington. Cathy the member of staff was so friendly, knowledgeable and very helpful when I explained what I wanted.

I first visited last week and was greeted at the door and was left to have a wander around and not pressured. I advised I would return with a friend after measuring up.

I returned today with my friend (26th May) was given a delicious cup of coffee and had a smooth process of ordering.

Cathy went through everything I needed to make sure everything was set for delivery.

I highly recommend this DFS store.

26 May 2026
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Reply from DFS Furniture - Warrington

Hello Clair,

We are really grateful for your kind words and for sharing your experience in our store with Cathy. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Cathy is Excellent

Went into the Warrington store spoke to Cathy. She is very knowledgeable and spent time with me listening and understanding what I wanted before I knew myself. There was no rush or pressure to buy, she was excellent and is a credit to your company. Thank you Cathy

25 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello Jackie,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Cathy.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Formal cushions

Lovely lady helped me all the way from from my enquiry to my order

26 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We had a really good buying experience

We had a really good buying experience, Sue was really helpful, we never felt any pressure from sales staff. We purchased a sofa, stool and table and used their interest free option which is a no brainer in my opinion.....
Really happy with our experience so far, we can't wait to receive our new furniture.

23 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

From the very first moment we sat down…

From the very first moment we sat down with sue from the Warrington store.
We were treated with such professionalism but on a personal level too.
As we were looking at our various options over two days, her expert advice & guidance helped us greatly in deciding our choice.
Her patience too, nothing was too much for her.
She is a asset & a credit to DFS

Robert & Allie x

22 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Dan the salesman

Dan the salesman spent a lot of time and was there to answer any questions without any pressure selling. This was despite him finishing late. We had a very pleasant shopping experience ☺️

20 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Dan the salesman was fantastic

Dan the salesman was fantastic

19 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good morning David,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Great staff very ftiendly and professional

18 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good afternoon,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Mairaid was very helpful and made…

Mairaid was very helpful and made everything easy to understand.

17 May 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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